[Resolved] Idea Customer Care — harrasment by cutomer care | |
A V. Good Evening Sir. Myself Ravindra Kumar, Changed my Idea prepaid connection to postpaid at 22nd january .My mobile no is [protected].all was well. But from 24th january my outgoing calls were restricted. since then i have complaint so many times to idea care center at palam gol chakkar. but all in vain.they behaved not in good manner. i also complained to idea customer care but they did, t respond.they were too much irresponsible in talk wiyh me. they said my adress varification was negative although i have submitted my licence zerox and other neccesary documents.after that i left driving licence copy at my home but they did, t varified my adress after which my outgoing calls could be restart.on 1st feb they called at my roo met, s cell and told that my sevice was continue, which was a lie.when I went to Ide care center at Palam Gol Chakkar they replied that was not their fault. Now my Sim Registration is failed when i insert it any phone.i am working at palam airport at delhi.I am totally harrased with idea customer sevice & want to file a Case against them & Want compensation of RS 50, 000 /-.Plz Help me .I am feeling very helpless. With regards- Ravindra kumar, C/o Ravi yadav C39 B gali No- 9, Sadh Nagar Colony, Palm Village, New Delhi-45 Contact no- [protected], [protected] (these are my Alternate no. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 56 Comments | |
Comments
Please be informed that i have got prepaid connection last Oneyear and my no. [protected] . I am being harrassed by your customer care in getting plenty o[censored]nneccessary calls and sms on regular basis. even my personal life is getting spoiled by you. you requested to stop immedaitely otherwise i will disconnect my connection immedaitely.
Reply
Please be informed that i have got prepaid connection last Oneyear and my no. [protected] . I am being harrassed by your customer care in getting plenty o[censored]nneccessary calls and sms on regular basis. even my personal life is getting spoiled by you. you requested to stop immedaitely otherwise i will disconnect my connection immedaitely.
Please be informed that i have got prepaid connection last Oneyear and my no. [protected] . I am being harrassed by your customer care in getting plenty o[censored]nneccessary calls and sms on regular basis. even my personal life is getting spoiled by you. you requested to stop immedaitely otherwise i will disconnect my connection immedaitely.
My cell no : [protected]
Whenever I called to customer care they always they misguide us. I have called them to ask related voucher for Validity extension. So somebody said that voucher of amount 50/-, somebody said voucher of amount 99/-. One of my friend did recharge of amount 50/- for validity extension. And he got validity till Aug 2010.At the same time I have i did the recharge of same amount still my validity is not extended. So, for that I call up to customer care. So one of person said that, "Idea" company have policy to which number they gave validity extension.And, when I asked him regarding company's policy he is totally speechless.And, also, said that you have to give a call to customer care before recharge.Is it good manner of helping customer. From last 8 years, I am using your services.But, this is first time I m facing such a kind of problem.
How the company recruit people for customer care, who don't have knowledge of companies policies.
Please, think on it. No use of your customer care.
Whenever I called to customer care they always they misguide us. I have called them to ask related voucher for Validity extension. So somebody said that voucher of amount 50/-, somebody said voucher of amount 99/-. One of my friend did recharge of amount 50/- for validity extension. And he got validity till Aug 2010.At the same time I have i did the recharge of same amount still my validity is not extended. So, for that I call up to customer care. So one of person said that, "Idea" company have policy to which number they gave validity extension.And, when I asked him regarding company's policy he is totally speechless.And, also, said that you have to give a call to customer care before recharge.Is it good manner of helping customer. From last 8 years, I am using your services.But, this is first time I m facing such a kind of problem.
How the company recruit people for customer care, who don't have knowledge of companies policies.
Please, think on it. No use of your customer care.
Sir
my cell no [protected] (PUNE) was on temporary held on since 26 aug 09. I donot know why?
after repeated complain to customer care [protected] till 30 aug 09 at 10.57 am, once the document has not reached, another time after assuring that no document is pending, they told that it might be something lacking so better send the another set.
Again i am not sure that what will happen if the same document is not reached. ihave top up it with Rs 150 on 26 th aug evening from M P (Bhilai).
Well presently i am at Bhilai But this set has been handed to my daughter studying at Symbiosis pune.
I had baught it from maggarpatta city D C on 2 nd July 09
please reply what to do next.
v k singh, bhilai steel plant, [protected]
my cell no [protected] (PUNE) was on temporary held on since 26 aug 09. I donot know why?
after repeated complain to customer care [protected] till 30 aug 09 at 10.57 am, once the document has not reached, another time after assuring that no document is pending, they told that it might be something lacking so better send the another set.
Again i am not sure that what will happen if the same document is not reached. ihave top up it with Rs 150 on 26 th aug evening from M P (Bhilai).
Well presently i am at Bhilai But this set has been handed to my daughter studying at Symbiosis pune.
I had baught it from maggarpatta city D C on 2 nd July 09
please reply what to do next.
v k singh, bhilai steel plant, [protected]
sir,
i am madhavi in maharashtra my cell no. 91 [protected]
in my mobile idea masti pack is automatically activcated in last time
but next time it is repeatly activated
i have no need of masti pack
please, it's activation stop now instantly
i am madhavi in maharashtra my cell no. 91 [protected]
in my mobile idea masti pack is automatically activcated in last time
but next time it is repeatly activated
i have no need of masti pack
please, it's activation stop now instantly
sir i m idea customer when i call customer care .there were no responce for me plz solve my problem
dear sir,
i recharged my ideasim to19 RS..from one month ago
sir now i want recharge 24 RS.
kya scheme activate ho jayegi
pls inform me
i recharged my ideasim to19 RS..from one month ago
sir now i want recharge 24 RS.
kya scheme activate ho jayegi
pls inform me
Dear Sir / Madam
12.10.09 this date i recharge my mobile no.[protected] with 50 Rs. using my net banking a/c but i not get me balance .
frist i go to idea home page & enter my mobile no then get me code no this[protected] this code i recived sms trrough, i cont. to all process after complete all step i recived finally one sms that sms say ' thanks to making payment to idea 50 Rs. my bank balance is deduct this amout but i not got me balance .
please me return my reupee or give balance .
Babasaheb
Pune.
12.10.09 this date i recharge my mobile no.[protected] with 50 Rs. using my net banking a/c but i not get me balance .
frist i go to idea home page & enter my mobile no then get me code no this[protected] this code i recived sms trrough, i cont. to all process after complete all step i recived finally one sms that sms say ' thanks to making payment to idea 50 Rs. my bank balance is deduct this amout but i not got me balance .
please me return my reupee or give balance .
Babasaheb
Pune.
I am getting very bad customer care.I have been using my cell [protected] from 2003.I paid Rs 175/- for one year 60 paise validity.Inspite of my repeated requests they are not stop deducting monthly deductions.When I asked the customer care they are giving rash answers and threatening.For the last 3 months they have been deducting.One team leader said that do what ever you do we will deduct like this.(his name is Avinash).They have been harrasing me and cheating.I have to file case on these people.What IDEA is thinking are U only the people having net work.U can not survive long time.this is competitive market.Is there any Godfather to hear the complints to listen customers.Dont cheat customers.Repay all my wrong deductions.U will loose customers i[censored] do like this.I have already taken another connection.
i am very old user no.[protected] i tranfer my no. from prepaid to postpaid but my outgoing call is stoped due to the fault of the representative as we think the SAI TELECOM PUTLIGHAR please help us out as we hae receive all plans and bill also and done payment for more than the bill received. if our no. will not started with in newx 2 days we file the case on idea upto 10 lacks, there is no fault o[censored]s we hae deposit the whole documents .
MAINE 2 mahine pahle se cricket pack band karne ke liye complaint kiya hua hai lekin aaj tak vo band nahi ho paya kyo?
mai apne number [protected] se cricket pack band karana chahta hoo urjent
sir my no is [protected] one no. [protected] is always harrassing me by calling to my cell.
hi,
mera mob. no. post paid [protected] jo ki last 8yrs se running hai aur last 3nov2009 ko idea ki taraf se bina kisi information ke mera no par out going band kar di gayi jab maine customer care me bat kari to bataya mai 3-4pm tak aapka no chalu kar dunga chunki mai aisi jagah par tha janha se mai bat bhi nahi kar sakta tha aur mujhe mere customer se urgent bat karni thi parantu idea ki wajah se mera nuksan ho gaya maine mera no prepaid karwane ko dealer ke pas request kar connection ko prepaid karwane ke liye form filup kiya jo idea customer care me 7nov. ko close ho chuki hai aur aaj tak mera no [protected] chalu nahi hua hai mai pareshan ho gaya hun in idea me call kartekarte par meri koi nahi sun raha hai aur mujhe daily num band hone se mansik aur aarthik nuksan ho raha hai aur wakai idea ne meri jindagi badl di meri koi complaint sunega taki is tarha aur koi paresan nahi ho maine mera no chalu karwane ke liye extra money bhi dealer ko pay kari hai .mujhe aasha hai. mera other no [protected]
mera mob. no. post paid [protected] jo ki last 8yrs se running hai aur last 3nov2009 ko idea ki taraf se bina kisi information ke mera no par out going band kar di gayi jab maine customer care me bat kari to bataya mai 3-4pm tak aapka no chalu kar dunga chunki mai aisi jagah par tha janha se mai bat bhi nahi kar sakta tha aur mujhe mere customer se urgent bat karni thi parantu idea ki wajah se mera nuksan ho gaya maine mera no prepaid karwane ko dealer ke pas request kar connection ko prepaid karwane ke liye form filup kiya jo idea customer care me 7nov. ko close ho chuki hai aur aaj tak mera no [protected] chalu nahi hua hai mai pareshan ho gaya hun in idea me call kartekarte par meri koi nahi sun raha hai aur mujhe daily num band hone se mansik aur aarthik nuksan ho raha hai aur wakai idea ne meri jindagi badl di meri koi complaint sunega taki is tarha aur koi paresan nahi ho maine mera no chalu karwane ke liye extra money bhi dealer ko pay kari hai .mujhe aasha hai. mera other no [protected]
I am RENJITH, changed my idea postpaid to preeaid at Nov 14.my Mob no;[protected].Rs/- 30, 15, dedect from my mob[protected] to[protected]between this dates.When I am going to complaint to custmer care center Pattam, Trivandram.
(Con. person name-Mrs.ASWATHY) dt:[protected], no reaction.Then I will give another complento same place(Con. person name-Mr.Shakken. His mob no [protected])dt:[protected], nothing to react.Then I will give another complento same place again (Con. person name-Mrs.Sreeja Her mob no [protected])dt:[protected].&[protected], She tell this amount is diler tone.but this diler tone allreadyclosed from the convertion date.after the convertion I am not activated the dilertone.It is being dection unnessary .So kindly refund it immeditly on my mobile.
I think ur taking action immediately.
(Con. person name-Mrs.ASWATHY) dt:[protected], no reaction.Then I will give another complento same place(Con. person name-Mr.Shakken. His mob no [protected])dt:[protected], nothing to react.Then I will give another complento same place again (Con. person name-Mrs.Sreeja Her mob no [protected])dt:[protected].&[protected], She tell this amount is diler tone.but this diler tone allreadyclosed from the convertion date.after the convertion I am not activated the dilertone.It is being dection unnessary .So kindly refund it immeditly on my mobile.
I think ur taking action immediately.
hi hello my phone is sw off plese send to my puk code numbers please replay now my numberas phone.[protected] name .megha kadam.pleas replay noe to puk code no.my complaint
my.m.no-[protected]-plese.went.service.in.quiz.went
purchased number frm majestic infotech in december but still not activated i said to ur executives that we shifted to other place but they came to my existing address which is in my id proof i ask them to come to my new address but they dont come this is my humble request to verify on my new address and activate my new number as soon as possible
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