[Resolved]  Idea Customer Care — harrasment by cutomer care

A V. Good Evening Sir. Myself Ravindra Kumar, Changed my Idea prepaid connection to postpaid at 22nd january .My mobile no is [protected].all was well. But from 24th january my outgoing calls were restricted. since then i have complaint so many times to idea care center at palam gol chakkar. but all in vain.they behaved not in good manner. i also complained to idea customer care but they did, t respond.they were too much irresponsible in talk wiyh me. they said my adress varification was negative although i have submitted my licence zerox and other neccesary documents.after that i left driving licence copy at my home but they did, t varified my adress after which my outgoing calls could be restart.on 1st feb they called at my roo met, s cell and told that my sevice was continue, which was a lie.when I went to Ide care center at Palam Gol Chakkar they replied that was not their fault. Now my Sim Registration is failed when i insert it any phone.i am working at palam airport at delhi.I am totally harrased with idea customer sevice & want to file a Case against them & Want compensation of RS 50, 000 /-.Plz Help me .I am feeling very helpless.

With regards- Ravindra kumar, C/o Ravi yadav C39 B gali No- 9, Sadh Nagar Colony, Palm Village, New Delhi-45

Contact no- [protected], [protected] (these are my Alternate no.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

respacted sir/mam,
it is requested that m using ur services for more than 3 years. Now a days m nt getting satisfactory response. On ur helpline, every executive gives different answers of same query. They dont forward the applications given by customer.
It si bad for u as well as ur customers. its harmful for ur goodwill also.
hi

we use airtel pospad number we are not sattiesfive yours service no budy pick phone no replay they give so i request pls change my plan ( CHHANGE IN PREPADE )

Tanks&rgds
Amit malik
fgfgfgffffffff
f
fg
f
fg
f
Since 1st of Apr 2009 to 6th of Apr 2009 Rs 50/= & Rs 43/= has been deducted from my cell no. [protected]. And when I am giving a complain to costomer care on 12345 as well as 4444, it always anouncing that your costomer care representatives are busy. It is being deducted unnesessory, so kindly refund it immediatelyon mob no. [protected], also inform me by e-mail or by sms on cell.
Thanks

Rajkumar Babar
To,
Customer Care
U.P (West Circle)
Idea Cellular Limited
A-68, Sector 64,
Noida-201301

Sub:- Deactivation of Caller Tune on Prepaid Mobil No: [protected]

Dear Sir,

This has reference to the above mentioned subject In this connection I want to inform you that caller tune is activated on my prepaid No [protected] so I want to Deactivated the service as soon as possible so kindly do the same

Thanking You
Vipin Kumar
Dear Sir,
I m Baldev Sharma, using idea post paid no. i.e. [protected] more than 2 years.
I face lot of times connections errors problem(Last 15 days), due to this prob.
I complain in customer care, but i have not receive 1 sms/call from Idea Post Paid service or any action against my complain.
I m too much harassment from idea customer care center.

plz do some need full help for me.
idea cellular limited hyderabad nokia cell down signal akkayyapalem abidnagar phone [protected]
sir, daily 20 of fake calls received. I am very disturb, kidly look in the matter
Dear Sir,

Please be informed that i have got prepaid connection just 2/3 months before and my no. [protected] but i have got very bad experience about your service. i am being harrassed by your customer care in getting plenty o[censored]nneccessary calls and sms on regular basis. even my personal life is getting spoiled by you. you requested to stop immedaitely otherwise i will disconnect my connection immedaitely. even when i was in Kolkata on roaming i did not make any call to anybody and even not sent any sms but idea have deducted around 199/- without any reason by sending slums messages.
methods of changing postpaid to prepaid . pls sms to [protected] or email to [protected]@yahoo.com
Dear Sir/Madam,
I want duplicate sim card of [protected]. But I can't find Idea Care centre in north delhi.
Please help me about this.




Faithfully
MRITYUNJAY ANAND
Hi,
I am an existing customer of Idea, My no. is [protected]. I got my balance deducted two times for idea music station which Idea activated without my knowledge when I coccated to customer care they answered that this is a very god service which I should use even I do not know how to use this,
first it was deducted in the month of june09 when I was in roaming, now today I got the massage that Rs. 15/- has been deducted from my account, I remained surprised how can a customer based company can play with their customer. this is a totally fraud. now my Idea is completly changed about Idea. I am very much upset with these incedents & seriously thinking to stop using of Idea service. My feeling has been totally shaken by ur attitude & felling humilated.
if we want any information for anything when we calling customer care they are not picking phone
comming unwanted nonsence information. in end then also not picking phone werst customer care werst service cheeting to customer deducted automatically money ffrom balance
idea team from chariman to ordinery staff everybody cheeting to customer
give better service to customer yar, what this cheeting activities automatically deduction
Dear attainder,
Immediately deactivate/stop SMSing & calls from unrelated to me to my mobile i.e. [protected], bloody trapper after repeated request you are not following me, either only consumer complaint against you is the remedy/solution then I will approach soon after, what the attitude of this bloody companies or employees.


SHIV PRASAD KANTI
# [protected]
[protected]@in.com
Dear attainder,
Immediately deactivate/stop SMSing & calls from unrelated to me to my mobile i.e. [protected], bloody trapper after repeating request you are not following me, either only consumer complaint against you is the remedy/solution then I will approach soon after.

SHIV PRASAD KANTI
# [protected]
[protected]@in.com
Sir
I'm a coustomer of your cellular service my Phpne No [protected].Now my De-activate your idea provider because some days my SIM card open my phone.when i talk to coustomer care talk to me and want my address documet proof. I' m submit Document and Talk to your phone are start 3.17pm. But
phone does not activate upto date.Alternative phone no-[protected]
Hai,
In this connection I want to inform you that caller tune is activated on my prepaid No [protected]. So
Immediately deactivate/stop SMSing & calls from unrelated to me & my mobile i.e. [protected]. I think u Give better service to customer .In market (per 1 min 1 ps) lot of companies offering soo many offers, but v choose Idea, may be change our life but this type of change no need for us.

I think ur taking action immediately.
hi,
to whomsover it consorne
I get sms from ur company on my no.[protected]
Tht i have to resubmit my document to ur idea shop
and the resoan is tht my verification is nt dn
but i didnt get any call from idea for verification .
so how they can say tht ?????????
and also informed me tht i[censored] dont submit ur document then ur service will be suspended.
pls do something
i dont get time to go idea shop.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information