[Resolved]  IFFCO Tokio General Insurance — Regarding claim

Address:Gurgaon, Haryana

My brother have a commercial 3 wheeler (Mahindra alpha) , which have met an accident in march - 11 (Insured from iffco tokio gen. Insurance) . He get repaired this from sanjay automobile (Repaired bill attached) . My brother was unknown about that & paid the amt. Which charged by sanjay automobile. Now he did not get the amt from insurer & sanjay automobile charges double amt. Like denting painting etc which claim not passed by the insurer (As told by the surveyor.

Pls. Do the needful & suggest what should we do.

Thanks & regards,
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Bijender,

We can't mistaken any body in this case.Because your brother's vehicle is commercial type.As per the insurance rule these type of vehicles are not enjoying painting charges ( allowed 50% of painting, replacement of mudguard etc if the premium includings IMT 23 ).


Bijupillai
Kerala
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