[Resolved]  Indane Cooking Gas — No services within Pune

Address:

Pune, Maharashtra

Hi,
On 18th November 2010, I took a Indiane cooking gas connection from Radha - Krishna Indane, wanawadi, Jambhulkar Chowk, Pune - 411040. Below are the details:
Card Serial No – 730712
Consumer No. – 13714
Sv. No. & Date – [protected] / 18/11/10
No. Of sylinders – 2
Customer’s Name – Tejaswini Gaikwad
Address – S.No. 57/7, Azad Nagar, Wanawadi, Pune
Issuing Company – IOCL
Issuing date 18/11/2010
I got my house shifted to Hijewadi, Pune. On 24th March 2011, Radha Krishna Indane gas agency gave me "Transfer Termination Voucher" and informed me that I will continue getting the service from Guruprasad Indane Gas Agency located at Survey No.41/2, Chintamani Nagar Pune.
Guruprasad Indane Gas Agency at Aundh informed us later that they will not accept the trasfer document as they provide the service only till Wakad area and do not cover Hinjewad. Guruprasad Indane Gas Agency also asked us to surrender the connection and take HP or Bharat gas connection.
If I would have known that Indane gas do not provide services to all the locations in India, then I would have never taken a connection from it. Our 1st cylinder is already empty and we are running our second cylinder. I have 4 people at my house & if the second cylinder gets empty, then it will be a very bad experience.
Request you to suggest as to what action need to be taken to get this issue resolved?
Yours Sincerely,
Tejaswini A Gaikwad
W/o Ashish D Gaikwad
Contact: [protected] / [protected]