[Resolved]  India Infoline / 5 Paisa — Refund of Demat Account amount

india infoline/5 paisa — demat account

hi,
i have applied for a deemat account on 6 th dec 2007, the rs 2000/- chq has been deducted on 14 th dec ,but till date i have not received the password (for online trading) or any kit .i tried to speak to customer care but it is use less service even the agent who come to take the cheque is now not receiving the call.

It is total a cheating company .

parasar
bangalore

Hi
I had applied for Demat Account in India Infoline through its agent in the end of March, 2007. The agent took a cheque worth Rs. 5555/- from me in the end of March, 2007 and it got debited within 1 week time. The agent promised me that my account would be opened in 1 week time but I did not receive any communication from them though they took Rs. 5555/- from me against Demat Account opening charges. After persuing with them through emails and customer care I got my login id and password in June 2007. By this time I decided to close my account with them due to their bad&ugly services. I asked them to close my account and refund Rs. 5555/- to my account with due respect. After following up for 5 months, they refunded only Rs. 4000/- to my account. Again I had to mail and talk to them. With great difficulty they issued me a cheque of Rs. 1000/- in January 2008. They are yet to pay me Rs. 555/- which they do not want to pay saying, those charges were deducted against Demat opening charges. Here is the response mail to me regarding refund of Rs. 555/- after 20 days.

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With regards to your mail, kindly note Rs.555/- has been debited from your account having login id VSUSHMA6 towards Account Opening Registration Charges and accordingly we are unable to reverse the charges. Please find ledger enclosed for further reference.

Assuring you of the best of our services at all times. Please get back to us for any clarifications.
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India Infoline services are terribly bad and they have cheated me as they failed to open my Demat account within 1 weeks time. They should refund my money completely. Infact they should pay me penality for taking my money and troubling me so much. There is lots of pain India Infoline is causing me. They have promised and cheated me.

Regards,
Sushma

Hi

I have a demat account with india infoline and my client id is VIPKOLI in dwarka branch but dwarka branch has shifted to Janakpuri without any intimation to me. After getting the contact no for the same i have provided with couple of numbers and again they are not picking up my phone or unable to contact them.

Can someone help me in this case.

Regards,
Vipin

Dear infoline,

MY Account MKBABU80 opened on 1 month back and gave a cheuqe of 20555 and till it didnt creideted in my account .Please clarify ASAP why infoline didnt take care.

03/04/08 Chq Paid-MICR INW CL-IND INFOLINE LT[protected]/04/08 20, 555.00

kishore

I have a question i want to know how do i transfer my demat account balance to my bank account. what is the procedure please let me know.

Hi

I have opened my account in may 2008 and I have given a requestion last seven months back to change my address and email i.d. but the service with india infoline is so bad, ugly and worst bcs i have not received any update about that if any one can help about this and i need to close the account here kinldy help me and send me the procedure to close the account


Ramesh.g

I have opened my life time demat account in September, 2008 .I have paid Rs.2555/- .Now I want to close my account and refund balance amount.what procedure I will follow?