[Resolved]  India Today Book Club — fraud

Address:Patna, Bihar

someone called me from india today for gold offer.when i booked they call me again the time of delivery but they told their policy changed.they me that i hav to purchase something again.they r really cheater and fraud so plz beware of them otherwise u will be looser.vijay jha,patna
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Aug 13, 2020
Complaint marked as Resolved 
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Sir/Madam,

I have ordered for one the scheam from tis site and upto now I didn't get my product. It is more than 50 days. No one is replying the phone or mails.

So, please do do the need full to stop this forgery.

Thanks
fraud they use the india today name and it seems that they are not from india today
This book club sends fraud tempting offers, e.g. discount on purchase of Swatch watch and free UCB watch with the same offer, through reputed email id like [protected]@irctc.co.in, its completely fraud and falls in the ambit of cuber crime. Kindly take some action in this case, anyways I m reporting this Hyderabad Cyber Crime Cell.

India Today Book Club — Forgery By Company

The company has charged 3200 bucks from my credit card for reebook shoes but even after calling their customer care atleast 10 times, they are neither sending the bought stuff nor refunding my money...and they have audacity to say that they will not send...
please guys don't buy anything from this company
Sachin Chaudhry
Booking Id [protected]
ITBC09869322
chaudhry.[protected]@gmail.com
the india today book club had an ad in the news paper regarding offer of reebok fitness kit (track suit, shoes, travel bag and hand towel) for Rs 3, 000 which i had to pay at the time of delivered of the same.
i ordered one kit on 09/02/09 order # 0GA90010661;
my membership # ITBC09867658.
but when the parcel was opened i found that the shoes were of wrong color and size.
i contacted india book club and they said that i courier them back and within ten days they will send back the correct shoe and also reimburse the courier charges.
the club has received the shoes on 27/02/09 but i have yet to receive the shoes.
i ve made several call and also e-mailed the co.but in spite of this till date they have not sent me the replacement.
PLEASE ADVISE AS TO HOW TO TACKLE THIS ISSUE.
THANKING YOU
VINOD MEHRA

P.S.
THEIR CONTACT ADDRESS AND NOS. IS :-

INDIA TODAY BOOK CLUB,
B-47, INDIRA ENCLAVE, NEB SARAI,
N DELHI 110068
TEL[protected] /
EMAIL - [protected]@indiatodaybookclub.com
the india today book club had an ad in the news paper regarding offer of reebok fitness kit (track suit, shoes, travel bag and hand towel) for Rs 3, 000 which i had to pay at the time of delivered of the same.
i ordered one kit on 09/02/09 order # 0GA90010661;
my membership # ITBC09867658.
but when the parcel was opened i found that the shoes were of wrong color and size.
i contacted india book club and they said that i courier them back and within ten days they will send back the correct shoe and also reimburse the courier charges.
the club has received the shoes on 27/02/09 but i have yet to receive the shoes.
i ve made several call and also e-mailed the co.but in spite of this till date they have not sent me the replacement.
PLEASE ADVISE AS TO HOW TO TACKLE THIS ISSUE.
THANKING YOU
VINOD MEHRA

P.S.
THEIR CONTACT ADDRESS AND NOS. IS :-

INDIA TODAY BOOK CLUB,
B-47, INDIRA ENCLAVE, NEB SARAI,
N DELHI 110068
TEL[protected] /
EMAIL - [protected]@indiatodaybookclub.com
I had applied for the CDs and the same came to me by VPP thinking they would deliver me free gifts i.e. Reebok t shirt and adidas bag. Made several reminders to them. Now I am going to publish about India Today in Malayalam Newspapers about this.
I bought a set of 3cds, which included a gift of adidas bag + holiday voucher. I made d payment of rs. 574 on delivery but i got only cds. It was written on d bill that i have to go to bookstoday.com/promos.htm n fill d given number on d page to claim my gifts. Bt there s no such option on d page. I tried contacting customer helpline on [protected]. Bt dey are disconnecting d call. Plz help

India Today Book Club — FORGERY BY INDIA TODAY BOOK CLUB

Dear Sir

In first week of October 2009, I received a letter from India Today Book Club that you will purchase a book and send Rs. 2199/- and you will get the following :

1. Book ‘Complete History of the world’ MRP 4499
2. Round Trip air ticket worth Rs. 7000/-
3. Reebok classic Watch worth Rs. 2599/-

COPY OF LETTER IS ATTACHED HEREWITH (as annexure A)

I have send a cheque of Rs. 2199/- of Corporation bank vide no. 0142543. The same was debited to my account on 23rd October 2009. (STATEMENT OF BANK ACCOUNT ATTACHED, as annexure B).

Till now I have not received any Letter, Book or Gift. I call to customer care more than 10 times and they always says that we don’t have any record in our system. Then I send the mail to India Today Club along with statement and letter, they did not give me any satisfactory reply. Their replies are as follows :


REPLY 1
your order was dispathced through speed post vide consignemnt number ED[protected]IN on[protected]. the same has not been returned back to us, i am getting this checked with speed post and shall confirm you with the findings at the earliest...!!!!!!!


Thanks & Regards,
Rohit Kumar
India Today Book Club

REPLY 2

Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that your cheque details are not yet updated in our data base as soon as it gets updated we will provide you the details.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:


INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Dominic Savio,
India Today Book Club

END OF REPLY


Now till today I am not receiving any mail or phone or anything. I tried again to contact to Customer care but no use. Please Help me out . They will give me back all the things as soon as possible or Rs. 14,297/-

I will be thankful to you.
Reminder


Dear Sir,
I am waiting for your information.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in
----- Original Message -----
From: VINAY SHARMA
To: feedback ; mailme
Sent: Wednesday, February 24, 2010 8:25 AM
Subject: Re: Refund of My Amount


Dear Sir,
Please refund my amount as soon as possible.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in
----- Original Message -----
From: feedback
To: 'VINAY SHARMA'
Sent: Sunday, February 21, 2010 11:38 AM
Subject: RE: Refund of My Amount


Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that as soon as your parcel will come back to us and it will be updated in our database so we will do needful as per your intimation.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jagriti

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Saturday, February 20, 2010 2:08 PM
To: Feedback; response (ITBC)
Cc: mailme
Subject: Refund of My Amount

Dear Sir,

Today I refused to tack your Parcel No. [protected] and [protected]. You are requested to please refund my Money as soon as possible.

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Thursday, February 18, 2010 12:40 PM

Subject: RE: Refund of My Amount

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as your order have been fully processed from our end so it is not possible for us to cancel your order. Kindly refuse the order at your doorstep if you are not interested.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jagriti

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Wednesday, February 17, 2010 8:26 PM
To: Feedback
Cc: mailme; response (ITBC)
Subject: Refund of My Amount



Dear Sir,

Till date I have not received any goods (HTC MOBILE & KODAK CAMERA) from you. You are requested to please gat back it and refund my amount as soon as possible.



Thanks.





Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 6:16 PM

Subject: RE: Who is the winner



Dear Member,



Thanks for writing to us.



With reference to your mail we would like to inform you want to keep it then you can keep but for refund you need to refuse the parcel, as soon as it gets updated in system we would do needful for you.

We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Praveen

India Today Book Club
[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Sunday, February 14, 2010 5:57 PM
To: Feedback
Subject: Re: Who is the winner



Dear Sir,

I have already paid for it, How can I refuse without getting money from you?

Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: Feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 3:14 PM

Subject: RE: Who is the winner



Dear Member,
We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that as soon as it reaches you can refuse it so that we can do needful for you.

We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] orSMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

PRAVEEN

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Sunday, February 14, 2010 1:03 PM
To: Feedback
Subject: Re: Who is the winner

Dear Sir,

Then, can you guide me how can I return these items and How can I get back my amount from you?



Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Sunday, February 14, 2010 12:22 PM

Subject: RE: Who is the winner



Dear Member,



We sincerely apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that your orders have been fully processed from our side, it is not possible to cancel your orders.



We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookclub.com for any query please call us at[protected] or write to us at,



INDIA TODAY BOOK CLUBS

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sukant

India Today Book Club

[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Saturday, February 13, 2010 8:29 PM
To: Feedback
Subject: Re: Who is the winner



Dear Sir,



Please tack back these both items (HTC MOBILE & KODAK CAMERA) from me and reverse my money in my account.





Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: feedback

To: 'VINAY SHARMA'

Sent: Friday, February 12, 2010 4:08 PM

Subject: RE: Who is the winner



Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that your order[protected] is fully processed from our end. We request you that kindly wait for some days. We will dispatch it soon.



We would also like to inform you that we have forwarded your complain[protected] to our concern department. We request you that kindly wait for some days.We will dispatch the same soon.



Please note your Membership number ITBC10237420 for your future references.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Jyoti

India Today Book Club




[protected][protected][protected][protected]

From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Thursday, February 11, 2010 6:45 PM
To: Feedback
Cc: ITBC4U
Subject: Re: Who is the winner



Dear Sir,

My booking id are 11065586 &[protected]. Also please guide me, what can I do to get my money from you. As on date I have not get HTC Mobile & Kodak Camera from you. I don't want these Items. You are doing Cheat with the me.

Today again I have received call from your same no. by Mr. Jitendra Kumar as a senior. He again ask me to purchase 1 more products (Watch) of Rs. 29000/, to get any ID, but I refused him to do the same. Mr. Rohit (05/02/2010) was committed me that I am not bound to purchase any items from you after 05/02/2010, as I am declared winner of Rs. 8 Lac from you.



Please clearfy that if I am the declared winner, then I can accapct thse items, otherwise please tack back thease both items from me and reverse my money in my account.



Thanks and best regards,



Vinay Sharma

Kalyani Hayes Lemmerz Limited

+91 [protected]
[protected]@gmail.com
[protected]@airtelmail.in

----- Original Message -----

From: "feedback" <[protected]@indiatodaybookclub.com>

To: "'VINAY SHARMA'" <[protected]@airtelmail.in>

Sent: Thursday, February 11, 2010 2:39 PM

Subject: RE: Who is the winner



Dear Member,

Thanks for writing to us.

With reference to your mail we would like to request you kindly provide us
booking id so that we can do needful for you.

We value your association with India Today Book Club and thank you for your
patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at 011-
40502424 or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
PRAVEEN
India Today Book Club


-----Original Message-----
From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
Sent: Wednesday, February 10, 2010 5:10 PM
To: Feedback
Subject: Re: Who is the winner

Dear Sir,
It means your persons passed wrong information to sale the products.
You are requested to reverse I am requested to please reverse my all
the amount in my account otherwise I am free to tack legal action on
this issue. Requested to please reverse my amount in my account.
Waiting for your reply.

On 2/10/10, feedback <[protected]@indiatodaybookclub.com> wrote:
> Dear Member,
>
> Thanks for writing to us.
>
> With reference to your mail we would like to inform you that you have got
an
> entry is this draw when ever it's held you will get information .
>
>
>
> We value your association with India Today Book Club and thank you for
your
> patronage & co-operation.
>
> For further queries, please feel free to get back to us at
> [protected]@indiatodaybookclub.com or for any query please call us at 011-
> 40502424 or SMS ITBC to 52424 or write to us at,
>
> INDIA TODAY BOOK CLUB
> B-47 INDIRA ENCLAVE
> NEB SARAI
> NEW DELHI-110068
>
> Thanks & Regards,
> PRAVEEN
> India Today Book Club
>
>
>
> ________________________________
> From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
> Sent: Tuesday, February 09, 2010 6:16 PM
> To: Feedback
> Subject: Re: Who is the winner
>
> Dear Sir,
> I am surprise to know that the Draw will be held on Mid of this year.
> I have recived a call from ([protected]) your end on 0502/2010 between
1.30
> to 2.15 PM by Mr. Rohit Sharma. He has informed me thet I am the winner of
> 8 lac, to clam this prize, I have to purchase some items from you. So,
that
> I have purchese 1 HTC phone of Rs. 17298/- from you in the afternoon. The
> same person called me in evening and ask me again to purchase 1 more items
> to provide me the claming id for Rs. 8 Lac. This time I have again
purchase
> 1 more item from him of Rs. 9298/-. Requested to please clearfy this? Is
it
> wrong information or right.
>
> Waiting for your Quick reply.
>
>
> Thanks and best regards,
>
>
>
> Vinay Sharma
>
> Kalyani Hayes Lemmerz Limited
>
> +91 [protected]
> [protected]@gmail.com<mailto:[protected]@gmail.com>
> [protected]@airtelmail.in<mailto:[protected]@airtelmail.in>
> ----- Original Message -----
> From: Feedback<mailto:[protected]@indiatodaybookclub.com>
> To: 'VINAY SHARMA'<mailto:[protected]@airtelmail.in>
> Sent: Tuesday, February 09, 2010 12:35 PM
> Subject: RE: Who is the winner
>
> Dear Member,
>
> Thanks for your mail to us.
>
> With reference to your mail we would like to inform you that the draw will
> held in the middle of this year, the date is not finalized yet & we will
> update you regarding the same.
>
> Assure you to provide our best possible services always.
>
> For further queries, please feel free to get back to us or Call us on our
> Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)
>
> Thanks & Regards,
> Jagriti
> India Today Book Club
>
>
> ________________________________
> From: VINAY SHARMA [mailto:[protected]@airtelmail.in]
> Sent: Sunday, February 07, 2010 10:46 PM
> To: Feedback
> Subject: Who is the winner
>
> Dear Sir,
> Who is the winner of India Today Book Club for Finalist for Rs 6000000
> Sweepstakes? My ID id ITBC091G0777.
>
> Thanks and best regards,
>
>
>
> Vinay Sharma
>
> Kalyani Hayes Lemmerz Limited
>
> +91 [protected]
> [protected]@gmail.com<mailto:[protected]@gmail.com>
> [protected]@airtelmail.in<mailto:[protected]@airtelmail.in>
>
I got a call from INDIA TODAY BOOK CLUB saying that i had won lottery of Rs.3.75 lakhs. As i have done purchases from this company earlier i came into their words. So, to claim those amount they asked my to make a purchase of Rs.29000/-
And for that 29000/- they said that i'll be recieving watches-2 no.s, dinner set -1 no. and one diamond gift voucher. But i only got the 2 watches not any other things. When i called them back they are saying that my order was of 2 watches one diamond gift voucher and one holiday voucher. And they are not providing the address of the office to visit personally, just hanging up the call.
My BILL NO: ORA[protected]TS
I do not wish to address this mail with any salutaion and hence pls excuse me for being curt, rude and straight

This is shameless and completely unacceptable that a book club of your repute and stature is employing qualified thieves, liars and .
I wish to place on record the conversation that happened with my husband Mr Sanjeev Kumar Julka on 02.03.10, the call came from the number 45188600 informing him about his being selected as one of the top 15 names who are being rewarded by the book club. Upon detailed disucssion it came to light that if the customer buys any two products he would be ASSURED OF A CHEQUE WORTH RS1 LAC from the club. To this the customer asked as to how come the company is offering such a big amount without any reason and the girl on the other side promptly and confidently replied that pls don't doubt or worry it is actually true. She also confirmed that after placing the order my husband would be receiving a confirmation mail on his mail id regarding the same which obviously did not arrive even the next day. To this my husband callend on the call c entre number PH No 40502424 and naratted the whole incident and a staff confirmed that there is no such scheme going on and this is a lie. Please note that the order nos given were[protected] amd[protected]. My husband was totally shocked and horrified that the amount had been debited from his credit card and he had been duped he immediately placed the cancellation on 03.03.10 and the nos given were 392083 and 392067. The call centre informed that the money would be returned after 21 days!!!!!!!!!!!!!!!!!. It took two seconds to debit the amount and is taking 21 days for you to return a money that was taken by your fraud employee.

I am not writing anything else but a copy of this is being sent to the crime branch of CBI to investigate and round up the fraudster calling. I will make sure that the guilty are punished and dragged to the court of law for making a fool out of people who trust and are loyal customers. Pls do not try to send me any free gifts to close this call since this matter is going to be brought to the notice of many such authorities including the consurmer forum. I am agitated and aggrevied at this and demand immediate return of my money and the organisation must deal with such employees very stirctly and harshly.


Thanks and Regards,
Rupali Julka
Ph [protected].
my name is mohd amiq and i have orderd for three cameras on india today book club . they told me that i will receive my cameras in 5 days but i didnt recieve any product from the company . they do fraud with me kindly take the action agaisnt them .
my mob . no, is [protected]
mail id is [protected]@yahoo.com
sir,
my name is md . amir , i buoght three camraes i have already gave the payment , but i didnt recicve

the products , kindly look in the matter its been more than two months .
mohd. amir
state sachiv udyog vapar B.S .P
i was a member of india today chor club, i kept ordering reebok kits and other small items from their website. one day i received a call from them, they telling me tht i have won 3.5 lakhs in their sweepstakes and made me transact over 80000 in 3 different ivr transactions.. then they shifted the date of sweepstakes from may to june, so i called up customer care and they told me tht no winners have been decided, whtever the sales agent are saying is wrong.. i cancelled all my porders number of times on phone as well as email, yet i had to refuse the delivery at my doorstep.. its been 4 months since i have been waiting for my refund and despite my numerous calls, i have recieved nothing.. i am making calls to numbers i am finding from internet to people like me who have been duped by living media to start an agitation on a wider scale and take them to court as well as various media channels so people can understand wht malpractices they are doing.. at the time when i am writing this article.. i have found 6 people who are willing to join hand.

my phone number is [protected]
my email is [protected]@gmail.com

regards
nishant tandon
Yes I agree Nishant...Thay are really a bunch of ras.als out there..People easily get duped by the brand name. By the time we realise its too late...Greediness is human tendency and we easily fall prey to the gimmics these guys play...I am not sure ..unless we get help from a strong media support to educate pople I am not sure how to stop these guys...( by the by I am one of the victims ). - Mukund.
Dear Sir, I am requesting your intervention in one of the frauds from India Today Book Club which has resulted me in spending @30K for purchasing some items after which I will be getting the winning amount of @3.75 Lacs. I havent received any amount and the product received is of very bad quality. After repeated enquiries and emails, I have not received any satisfactory response even after informing them about me going to consumer forum. They are not even giving me the contact information of person who has given me these promises of wining amount nor anyone calling me to discuss.

Here is the excert from my communication with the India Today Book Club representatives.
******************************************
From: Sanjeev Adhyapak ([protected]@hotmail.com)
Sent: Wed 7/14/10 7:42 AM
To: [protected]@bagittoday.com


Dear Sir,

Pls find the details as requested.

1. Order No. - OGA[protected] Philips Portable DVD Player - Rs. 7498/-
2. Order No. - OGA[protected] Aiptech Camcorder DVT9 - Rs. 7498/-
3. Order No. - OGA[protected] Whirlpool Microwave 25L Grill - Rs. 7098/-
4. Order No. - 0GA[protected] Philips Home Theater & DVD Player - Rs. 7598/-

Commitment given by Sweepstakes Team from India Today Book Club Mr. Mohit Kumar was that I am the winner & winning amount is Rs. 3,75,000/-. To avoid paying for the tax on winning amount I had to procure items worth Rs. 29,000/- plus and once the transactions are completed I would be receiving the email from India Today Book Club on 23rd June with some attachment which I need to fill and send back. Post which they will dispatch the cheque for the winning amount to my residence address (can expect this around 30th June) and I can then deposit that cheque with the bank along with the document that India Today Book Club will send to avoid tax on the winning amount.


After much discussions/arguments and later considering the Brand name of India Today Book Club, I decided to go for transactions as per requirements. After all the transactions he has confirmed that my profile is all complete now and he personally will process this for next actions and I should wait for the email from your team and act on the email once received, which I can expect to receive on my email address by 23rd June.

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