Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — Cyllinder not supplied

Sir
I had booked a cyllinder with M/S ARTHI INDANE GAS SERVICES,Trichy.600 023 on 06.01.2010,My consumer No 09582.
Till date, the same is not delivered to me, when i call the agency to enquire about it, there is no response.
I request you to please look in to the issue.

SIR,
Last month on 16.02.2011, I had booked a cyllinder with M/S Shree Darshan Gas Service, 18 Pallav Tower, Pallavpuram, Roorkee Road, Meerut, Uttar Pradesh. My consumer number is 83229. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please take necessary action.

Indane Gas — Not supply of Cylinder

My consumer No. is ET 222. I have make a call for gas cylinder on 5th August 2011, my serial no. was 206282 by mobile calling service of Indane. The gas cylinder is still not delivered on 19th July 2011. The toll free no. of Indane [protected] is always engaged. How we customer may call for our problem. Regards, Nilam Kumari

Indane Gas — not supply

we booked gas cylender 70 days ago kottarm agencies kanjany thrissur they are very correpeted please a help

my sister who is married wants to book for a gas connection with indane gas. I just want to know whether the ration card is compulsory or not. Because, since we are above poverty line, no ration was being distributed and later since it was not renewed, it lapsed.

Under such circustances, could u kindly suggest some alternative for the ration card and also let me know how long it takes the get a gas connection at koramangala I block after booking. Kindly advise.

I went Venkateshwara Gas Agency at hosur, for new connection but they told now days we are not giving new conncetion like they told, & the same guy told with out ration card we cant give like they told, even they told this answer roughely. what is the realy problem for new connection pls tell us sir,

Again i went Vaisnu gas agency they are asking two type of address proof one identy proof what realy enough for getting the new conncetion pls give guide line

realy the people are making pool us so pls help me.

Thanks & regards
Velu.M

Dear Sir/Madam,

I am working in a Public Sector Organisation, approached Mohan Gas Services (Near BEL Circle, Next To INdial Oil Petrol Pump, Bangalore) to get the New connection. They asked me to produce the ration card. i produced the ration card and asked the connection without stove, since i had the stove of which has provided by INDANE only. (Actually our organisation gave the pigeon stove as a new year stove, which has the feature of automatic lighter once start the operation(lighter is not required) since it is very user friendly i had given the same to my relative, who stays in village & exchanged the stove which they got along with cylinder in the month of april 2008 from Indane gas service provider)

Mohan Gas Agency told that if i purchse Gas cylinder & Stove both from them, they will give the connection within 3 days and no inspection of house or kitchen.
If i want to purchase only cylinder technician will come and ceck the stove, since i had the stove i agrred for the same after 2-3 days he came and saw the stove and said that the stove is from Indane only is good that i have that. later he asked me to show the kitchen, being a bacheolar and living in city like Bangalore, it was embarrasing me to show him the fully pledged kicthen. i am in a rented house where i have two rooms and one bath room, when he asked me i told one room where i using as living room & keeping all i belongings, asper the requirement mentioned in website i need to have a place for cooking ...
( Q. How do I get a new domestic (14.2 kg/5 kg cylinder)Indane connection? Where is my nearest LPG distributor located?
Ans: Indane is available for domestic use in 14.2 Kg capacity cylinders and also in 5 Kg capacity cylinders in select few cities primarily in hilly / rural areas in the country.
New LPG Connections are now Available on Demand across the country. In case you do not have an LPG connection from any of the PSU Oil Companies in your name and you have a separate cooking area in your house you can have an Indane domestic connection in your name)...i told him that i will use that as a kitchen and shown him the table which i will be using to keep the stove on it and cylinder under that to full fill the safety requirement as well as two windows in the room. But i have been refused to get the connection based on the reason of his inspection note that "No kitchen"... i twice went to the agency and explained the situation, but the authorities are under the impression that i have only one room, they are not ready to listen to me & not even offered me a seat to express myself. As a right for information when i asked the same in writing the Madam refused to give in writing didnt give any chance to further conversation again i started brefing ...Suppose i have purchased stove & cylinder there itself no question of Inspection... no matter about kitchen...no matter of being refused by them & unexpected treatment...waste of my time & writing this big mail !!!. Since i am not purchasing stove from them all these cycle of activities, thogh i have the same stove being provided by them... as per the website i fullfill all the requirements and i stress & reiterate that i have to rooms, one wooden table to fulfill the safety requirement...more importantly the INDANE STOVE.

when i requested eventhough they are under bias & decided not give connection, i was told to come on Tuesday to know my final status...of connection...
My appeal to Indane gas is to just go through the mail and atleast make sure that same worst situation will not happen to others in future or advise me to take next step...that what i have to do...

With hoping for the best ...

Raghava HS
[protected]
[protected]

Dear Sir/Madam

Sub: Forcing for purchase a Gas Stove worth Rs. 1650/

Sir, With due respect i would like to inform you that I had already purchase one stove from market IS 4246. My nearest Indian Oil Distributor is Anubha Gas Agency D-18 Pandav Nagar, Delhi - 110092. They are saying regarding you have bought to purchase a stove then we can provide you connection, firstly he told us my inspection team will go there and will confirm about your's Stove; he came and report in agency he has a old stove but not at all. Inspector who came for inspection telling me for pls pay me something i will arrange everything for you. You don't have to go every were.

So I request to you pls give me suggestion and help me whatever possible for your's industry.
Pls do the needful with high level.

Thanks & Regards

Amit Kumar Monu
S-54A, Pandav Nagar Near Mother Dairy,
Delhi - 92
Cell - [protected]

Double AGs connection

Dear Sir,

I have taken gas connection from M/s Om Indain Gas Agency (Indane gas company) in 05.Sep.04. On enquiring about double gas connection they informed me initially that after 7 Year Ican apply for Double gas connection. After 7 Yeasr when I enquired regarding double gas connection, they informed me that it will take some more time & they will contact me over the Phone in case double conncetion starts. More over the responce is very poor & their behaviour is very poor. Every time I go to meet them they are not at all co-operating. They are at all having time to inform when they can tentatively give the double connection.Toady i.e 29th, 11 I again went to know about the status of the same. The reply was that the double connection has been stopped. At least we expect some good behaviour from their end.

Iam very sorry to informed that a reputed & esteemed organisation like Indan Gas is providing service like this & their customer service is very poor. I also don't know whether M/s. Indane Gas is taking some steps from their end to look into the affair of their gas Agency.

At least we expect some good customer service form their end.


Thanks & Regards,

Sonoo Prasad

# +[protected]

Dear Sir,

This is Narendra from Bangalore. Four months back I transfered my Gas connection from 'Benake Enterprises' Rajagi Nagar, Bangalore to 'SHEELA AGENCY', 3rd Phase, JP Nagar, Bangalore.

I was there with Benaka Enterprises since 2001 and I never had any problem, he was giving good services. This made me to be very proud about Indabe Gas customer services.

Now I am very much suffreing from 'Sheela Agency'. Miy family is small and both myself and my wife are working. After four months I bookd for a Gas on June 9th 2008. But gas is not yet delivered. When they commit the delivery date they will not come, unnecessarily I have take leave and waiting for them.
I went to their office personally on 14th to bring the gas, they told they will deliver it to home on 16th (today). Today again I have taken a leave and waiting for them, few minutes back they told they are not able to find my receipt and they will deliver it tomorrow.

Please take some action on this regard.

I am using Indane LPG connection of by my Sister In Law. They have shifted their residence to some other city and they are having another connection. I dont have Ration card to get a new connection. Is it possible to transfer the connection to my name.

M.Suresh

LPG — NON AVALABILITY OF GAS

SIR,
THIS IS FOR YOUR KIND INFORMATION THAT IN NFL VIJAYPUR GUNA M. P. NOT AVALABLE COMERCIAL CYLENDER BUT SLIP ARE MAKING FOR IT

Indane LPG — non availability of lpg

i would like to register a complain against messers anand gas agency, ashok nagar, ranchi, jharkhand.my consumer number is AG-22270. I had booked a lpg cylinder on september 25, 2008. lpg has not been provided till date.. Besides the poor customer services and late delivery, lpg blackings is on stake.. registered customers have to wait for approximately a month to get a lpg..the service providers are untrustworthy and they are indulged in lpg blackings..
with due considerations to the forthcoming pujas and all, if lpg is not provided on time then it may create hell lot of problem

kumar aditya
dept. of mechanical engineering
Birla institute of technology,
ranchi
phone number: [protected]

Dear Sir,

I allready booked gas on[protected]. At Ppresent I am staying in Uluberia. My consumer No. 616818.

But still no gas avalable.

Kindly take action

S Mukherjee

LPG Gas — Transfer of gas

Dear sir,
I registered for new gas connection in April .09. At that time waiting for 4794. So I got Commercial connection for time being. Now I want to transfer my commercial connection to new connection. But dealer asking for extra money.
Please give me breif costing.

thanks.

mahale vinod
[protected]

LPG Gas — TRANSFER

MAI APNA HP KA CONECTION INDANE ME TRANSFER KARANA CHAHATA HU BUT INDANE DEALER NAHI KARATA HAI WO KAHATA HAI KI AISA ORDER NAHI HAI JABKI MERA HP AGENCY KA GODOWN MERE RESIDENCE SE 10 KM HAI AUR INDANE KA AGENCY 50 METER HAI

LPG Gas — Transfer connection

We have shifted our residence from Lingampally Kachiguda to 16-7-365/1, Azampura Chaderghat, Hyderabad - 500 024 and want to transfer our LPG supply from existing distributor M/s. Jairam Gas Agency, Amberpet. We would like to know who is the distributor covering this particular area, we have communicated to BPCL authorities but no response. Therefore It is requested to kindly arrange to inform us the agency name who can deliver LPG cylinders to our address, enabling us to make necessary arrangements to get it transfered.

AMIR KHAN
PH: [protected]
Consumer No. 24874
Agency: Jairam Gas Agency, Amberpet Hyderabad

dear Sir,

i booked a new connection on 25-05-08 at Amman gas agency, saravanampatti(po), Coimbatore, Tamil.but when I visited on same day he told me that new connection now whole tn is stoped.then when will you give new connection. hence you are requested please look into the matter, and provide me a new connection, please give me details

Regards,

S.Nagaraja, 169c, amman nagar, saravanampatti(po), coimbatore
cell no-[protected]

dear sir,
Myself Suman dey residing at noida sec 34 noida uttar pradesh.On
10th of july 2008 i registered myself in MS Agnihotri Gas Service
godavari complex sec 37 for a new connection with SR.no.n.r 15617 but i havent got any confirmation about when i would going to receive my new connection.So kindly mail me the time duration required to receive new connection as well the amount for complete single cylinder set, for that i ll be obliged to u

thanks n regards
suman dey
noida, up

i am a customer of yours. i have a double cylinder indane gas connection. our local dealer is E.Ramasastry, Durga Enterprises, Tanuku, West godavari District. They are not receiving phone orders. normally they do not lift the telephone. their idea is to delay the gas supply.( customer will be forced to vist his office. the consequent tme lag will be used to sell the cylinders in black market. he is charging rs 550 rs in the black market. kindly see that this malpractice is stopped. warn him of disciplinary action if not corrective steps are taken.Already I booked on[protected], but till today he is not send the gas. My Card number is 22.

Sir,
Iam not received any message from you on my complaint. I request you to please take necessary action as early as possible.

Arunkumar,

I am Indane gas customer at Vizag with Distributor Code No.125542(Widows Welfare Association Of Visakhapatnam Port Trust.). On 26.05.10 I have returned my double gas cylinders with regulator and got transfer vochure to Chennai. But till date the distributor had not credited my deposit amount in to my bank account. I asked them to credit my deposit amount in S.B.I Branch-Kailasapuram in my son account number [protected]. Even after completion of one month period also they have not deposited the amount in S.B.I account.
Earlier the gas delivery also very worst from their end. I request you to take serious action against them
My Customer Number is 5890.(Visakapatnam) The distributor always switch off the telephones at their office.

M.Mohanrao.

Hello sir, I am a customer of Indane gas with customer no:9094 at Varaha Gas agency. We would like to transfer our gas connection to HP gas as it is very near to our house. Is'nt it people for us to transfer our gas connection from Indane to HP?

i RAMANA REDDY from gajuwaka, visakhapatnam. i am commenting that INDANE GAS was unable to serve customers up to the mark. i did online booking on 15th october still there is no response or even no body bother to answer customers calls. we tried to give complaint through the complaint booking cell bearing the no. [protected]. but that no. is always busy or unable to connect. they are giving wrong information saying that cylinder will come within 2days.
now they are saying that your cylinder already been issued and distributor saying that it was not issued.we are suffering a lot because of insufficiency of gas. if you give proper information within time, we may go for other alternative. please look into this issue and rectify the errors regarding such complaints as soon as possible.
thanking you
consumer id 17472

My consumer no.cx.5099413. Indane gas distributor r.s indane agency bheemunipatnam.531163. For me last gas cylinder supplied was on 08052014 .i I have double cylinder Now I am unable to book refill through Ivor system. [protected]. At times it says. You booked in january 2014. Sometimes it says booked in April 2014 iam unable to get refill and eating in the hotel kindly help me to get refill from R. S indane agency vizag tel no. 0891. 2543617 thanks

LPG shop in Boral, Kolkata — Problem in booking

My consumer No. is 2497. On 21.11.08, at about 11.15 AM, my wife asked the said shop for booking over telephone. It was assured that the delivery would be given in due course. Today (13.12.08), at about 9.45 AM, when I enquired about not getting delivery, I was told that no booking was made for my consumer no. on 21.11.08. This was shocking to us. The person was talking tough over telephone.
I was registered with this shop during 1998 on my transfer from Delhi. Over past decade, number of consumers must have been doubled. There is an urgent need for bifurcation of this shop to deliver better public service.

To,
M/s Indane Oil Corporation Ltd,

Sub : Issuing of 2nd Cylinder –Reg.

Dear Sir/Madam
I am a consumer of M/s Indane Oil Corporation Ltd, , (M/s Veer Sachi Indane Gas, Shop No-4, Damana Bazar, Sailashree Vihar Road, Chandrasekharpur, Bhubaneswar), bearing consumer No. 8362. At the time of connection I have taken only one cylinder but at present I require one more cylinder. Though I am staying in a joint family it is very difficult to manage with one cylinder, so that I have applied for a 2nd cylinder but they have refused to give. So I request you to take this matter seriously as per the procedure. Please do the needful and obliged. Thanking You, Yours Faithfully, Suman Mohapartra, Sector-2/585, Niladri Vihar, C.S.Pur, Bhubaneswar-21.

Thanking You,

Yours Faithfully,


Suman Mohapatra
Sector -2/585, Niladrivihar,
C.S.Pur, Bhubaneswar-21
Ph : [protected], [protected]

RESPECTED SIR, MY NAME IS CH.KALPANA, MY CONSUMER NO IS : 38303136.I BOOKED THE CYLINDER FOR REFIILING DT.07.09.2013.BUT CYLINDER NOT DELIVERY TILL DATE. PLEASE CYLINDER SEND AS EARLY AS POSSIBLE. DISTRIBUTOR ADDRESS: BANJARA GAS SERVICES, NAVODAYA COLONY, YOUSUFGUDA, HYDERABAD .PLEASE GIVE MY BOOKING STATUS IMMEDIATELY. THANKING YOU SIR CH.KALPANA CONSUMER NO : 38303136. CELL NO : [protected]/ [protected].

Mai M/s panchmukhi indane ke khilaf complane kar raha hu ki jab chhatisgarh ki rajdhani raipur me 399/- me gas milta hai to ek chote se tahsil sakti, distt - janjgir champa (c.G.) me 412/- me kyo milta hai ? agar 412/- ghar pahuch seva hai to ye seva sabhi ko kyo nahi de jati aur jise nahi di jati us costomer se 412/- kyo liya jata hai ?


Regard
Bhushan Kumar Kashyap
consumer no. PI - 02241
Infront off mission hospital kaser para
tah - sakti Pin - 495689
distt - janjgir - champa (C.G.)
mobi. [protected]

(LPG) indane gas — irregular supply of lpg

r/sir,
I want to withdraw the kind attention of the authorities towards irregular &uneven supply of domestic cooking gas
in this area (AMB, DISTT. UNA HP).
Peaples are waiting for the weeks togeather for cooking gas
but company has failed to supply the same to the needy .
It is therefore requested to make the supply regular&even
after investigation toavoid such things in future.
thanx in anticipation.
on the behalf of public
Harnam Singh vpo kuneran teh. Amb Distt.Una HP

Indane Gas — irregular supply of gas

consumer no.16073
V.Krishnan
plot.No15, MMDA, chennai-68


Gas booked on 27th september still not supplied by M/s.Rajesh gas agencies, No1. Roja nagar, Madhavaram, chennai-60

Dear Sir,

Iam finding very difficult to get cylinder from our LPG Agent Valliammal agencies, Pollachi. Every time we have to wait 45 to 60 days to get a full cylinder. Please let me know what is the exact period we should wait from one delivery to another also please find below the details of my booking with a request to kindly arrange for a permanent remedy on this issue and oblige.

Consumer No.615755
Booked on 26/10/09 No.57286
status - not received yet.

regards

Wilson george.

Indane Gas — irregular supply gas supply

I am staying at Boisar Tal.Palghar supply of Indian Gas in Boisar(Tarapur) M.S. is always irregular. also supplier speak rudly to custmer. service is very poor. Please look into the matter.

LPG — supply of relief

i am regular customer of Arya gas agency Balsmand road hisar.consumer no 611494.
gas was booked on dec.4 2009.vide booking no 965 supply has not been made yet.kindly arrange to supply immediately and inform to me how many days after booking of gas supply to be made.

I want to change my gas conection from arya gas agency hisar to sai gas agency hisar

Indane Gas — irregularly gas supply

I am a costamer of shoba gas agencies chennai -94 my costamer no is 39314 book

a cylender on[protected] but still not recived at my home dated[protected]


no responce in that agencies make phone many times and go to direct


please take an action that complaint


thanking you

yours

Rajasekar.R

LPG Gas — IRREGULAR GAS SUPPLY

I AM A CUSTOMER OF LPG PRARTHANA GAS AGENCY INDIAN OIL CORPORATION ,NANGANALLUR (PH.NO.[protected] , [protected]).
I BOOKED FOR GAS CYLINDER ON 3/7/2010 AT TIME 12:35 IST WITH THE BOOKING NO. 1609.THEY ADVISED THAT THE CYLINDER WILL BE DELIVERED WITHIN ONE WEEK. THEREAFTER WHENEVER WE CALL BACK THEM THEY SAY IT WILL BE DONE THAT DAY OR THE NEXT DAY.THREE DAYS BEFORE THEY TOLD THAT THE SUPPLIER CAME WITH THE CYLINDER AND RETURNED AS THERE WAS NOBODY IN THE HOUSE WHICH CAN NEVER HAPPEN AS SELF FAMILY IS ALWAYS AVAILABLE IN THE HOUSE.TILL TODAY THE CYLINDER IS NOT DELIVERED (22/07/2010) AND THEY SAID THE BOOKING IS EFFECTIVE FROM 19th 2010.THIS TYPE OF IRRESPONSIBLE BEHAVIOR WILL DEFINITELY DAMAGE THE THE REPUTATION OF IOC.KINDLY TAKE UP THE MATTER.

RAVEENDRAN
CONSUMER NO. 20391
TEL NO.[protected]

i am a consumer of indane gas.i requested for a cylinder on 6th sepetember 2010.according to the procedures of the gas limited,i should get the cylinder within 15 days.today its 27th september 2010 and i am still waiting for the gas.
i have called the respective agencies many time.all the time they come up with fake answers.one of their famous reply being "locked door".the other being-"you will get it by this evening".
even after walking upto the agency seems to yield no result
i am fed up with all these things.their reply have always been fake.

Indane Gas — Irregular supply of Gas

The Gas distributing Agency Name : SABA Gas Agency, located in cart track street Maduvinkarai, chennai is not properly distributing gas as per order.

We had a bad experience with the agency that we have booked the Gas supply on 4th Sep 2010, today I am writing on 05th October 2010, Still we did not receive the supply. The agency or the distribution man is misusing the service by selling the Gas to some local illegal vendors for commercial requirements

We request the authorities to advice the agency to distribute it Properly

sir
we are living from palani(TK), dindigul(DT)-624601, and near villages, our indane gas agencies(Vijaykanna agencies) are not supply in frequently deliver, if we asked them they wont response as, and answers wrongly, if we booked gas after 40 days olny they delivered, otherwise they gave hotels ...what we do, please take an immediate action sir
thanking you

LPG Gas — irregular supply

sir,my consumer no.is 12802 under the name "gaindi bai"we are having IOC LPG connection and our distributor is swapna enterprises,bahadurpura.Hyderabad.sir it is a matter of highly regretion that we have booked a refill on 18th September 2011 and the same was cleared on 23rd September by the agency peoples in the black market.we came to know about the matter when we want to know the status of our request on 8th october 2011 on booking request number.The automated msg announced dat their is no supply pending against above consumer number and the last supply made was 23rd September.so i kindly req you to investigate the matter and reply as soon as possible....