Indian Oil Corporation [IOC] Complaints & Reviews

Sir,

1. I am serving in Indian Army Since 1995.I have a single cylinder connection of indane Gas in Bangalore, now i am transferred the connection to kerala (Deepam gas agency, Sreekandapuram), then submitted the vouchers copy and send it to bangalore on 21 Apr 2009 for verification. After one month call back to Deepam gas agency, says that the vouchers are not reaching here. After one week confirmed the vouchers are in agency. So the agency was continue delayed to issuing the transferred connection for me, when i try to contact with the office, the agency continues to given the time period to till date (date wise).

2. Please ensure.

HENDRY K ANTONY
KANDATHIL - HOUSE
KUDIANMALA - PO
NADUVIL - VIA
CANNANORE - 670582
PH- [protected], [protected] & [protected]

leacage of gas from cylander

Bahi Saheb ne jo bhi shikayat ki bilkul wajib hai. LPG ki crises bana kar 500/ tak blackmailing har jagah ho rahi hai.
Renukoot Gas Service, Renukoot, Sonebhadra (UP) me bhi aj kal aisa hi ho raha hai.

Vakil

dear sir ]
good afternoon sir mai Sheopue in M.P. se comlend kar raha hnu . yahan par indane compny ka L.P.G. Sylendur vicreta (Sheopur Gaish agency) ke dwara sylender ke vajan ko tol ke nahi suply kia jata hai. or na hi time pr home dilevry dee jati hai. 15-20 dino ke bad hi sylendur logo ko praday kia jata hai . or sylender ko black bhee kia jata hai. new conection ke lene ke lia grahako stove agency se hi adhik prise me lene ke lia bahdhya kia jata hai, jishka prise market se jayada hota hai aap in shabhee baton ki apne niji star se janch - parakh kr sakte hai.

gas — gas ki delivery nahi hui hai

dear sir,
mujhe apni gas book kiye hue 1 mahina ho gaya hai meri gas agency hai paradise enterprises meri gas number hai 12576 hai plz is complaint pe dhyan de or meri gas jald se jald bhij wa dijiye

dear sir.
my agencis name is shalni gas service panipat my card no sb 10412 gas boked date is 10.06.09 do not delivard me home. total staf misbehave to me sir plz

no any complain can do harm to us"
says an employee at Vs Gas gas service (really shaming)
neither you can complain nor yau can get gas cylinders easily and by ready to get misbebaved by the employees on questioning this is all what we want to say about the servicing of Vs gas Agency Mahinder Garh
they can be sell the gas in black at higher rates but there i no gas for normal suplly. i[censored] ask abut this unfair then there is no answar. and if there is further reasoning by consumers then there is misbehaving by the workers at the gas service. they don't want to listen any thing.all is to be faced by consumer we face...we question...and we get insulted by the workers we also get less gas in cylinders. no body at the center provide. complaint latter & complaint no.. for misbehaving.

there is no difference between a carless govt. employees and the employees atVs gas agency

Dear Sir,

Sub: Gas connection No:36216- S Manga Raju- (Distbtr- NAMRATA GAS-Kukatpally Hyderabad)
.=======================================================================

Please refer to the subject cited above and I would like to inform as below:

As I am holding single cylinder connection I have applied for additional
cylinder as i am having gas cosumption more domestically.But it happend
that 2 years over after the application for additional cylinder :

But please understand the difficulty in terms of maintainig with single cylinder
and in this matter I approched many a time with my above referred distributor
no solution they are giving.

Please tell me the way out .

The yashoda gas Agency padmaraonagar - Indane Gas distributors are very worst in terms of service offered by them.
They neither pick up telephone phone nor do deliver the cylinder on time.
Never before 20 days..
Auto driver name: "Narsimha"
Area: North lallaguda.
Auto driver is worst and very rude person he dont know how to deal with the customers and more over he is using all vulgar language.
Their is no proper response from his when ever we ask about the status he is not willing to reply and he is use to reply us what ever you do i don't care this is the reply from this person which is not acceptable towards the customer end we are not getting it freely and we have lost our patience by regular follow ups.
So, please kindly take immediate action on him and please replace him with another proper person who ever suits for it.
We dont bother about gas but this type of person testing our patience with his rude behaviour.
Thanks & Regards,
Ravi Kumar.
Consumer no:04306

sir,
past two weeks we are trying to book gas in follwing phone no:25530725.but there is no response.ring ringing but no one attend the call . what will indane do for this?plz arrange some more telephone line to hod.whom should i call ?

balaji.c,
[protected]

Hi,

I am Krishna Singh . I booked refill on 3-10-09 @ Rajesh Gas Ajency, Madhavaram, chennai. phone[protected] and our LPG Reg. no is RG - 28084. and today the date is[protected].there is a huge delay in delivery which is ridiculous . every day i call them they say tomorrow we will deliver it.this is just not acceptable that to book the refill wait for 21 days and it will take another 20 days for them to deliver it.now we cannot wait 40 days for just 1 refill.

The explanation which they give is they have the LPG but they dont have any person in this area to deliver it .1 day this explanation is acceptable. everyday highly impossible. please do something.please take necessary action against it.

The service was very very bad.

dubba guys

I am S. Narayanan residing at 2/62, Rajaji Nagar, 6th Main Road, Madhavaram, Chennai-60 and my LPG registration No. is 22644. I booked refill at Rajesh Gas Agency, Madhavaram through phone No.[protected] on 15.10.2011 and my wait list No. is 274407. From 08.11.2011 to 11.11.2011 every day my wife or my son approached the staff of Rajesh Gas Agency, their reply the refill will be delivered today itself. Today (12.11.2011), I approached the staff of Rajesh Gas Agency, the same reply has been received by me. Then, I contacted the Manager of Rajesh Gas Agency, he informed that due to Truck Strike the supply of refill is delayed, however the supply will be effected today itself. But till 18.30 hrs of 12.11.2011 the LPG refill is not delivered. The non-supply of LPG refill nearly 28 days from the date of booking is torchering a consumer to lead his day today life smoothly. Kindly look into this matter and necessary steps may please be taken if priority is overlooked. My email ID is [protected]@ymail.com.

Indane Gas — booking of lpg gas cylinder

my distributor happy home of lake town does not receive telephone for the booking of lpg cylinder, as both my husband and myself is the service holder, it is not possible to book the lpg cylinder by appearing ourselves in the shop on any working days, as such we are facing much problem to book the demand of lpg cylinder when it is finished. you are requested to arrenge an faciality to book such cylinder through on line internet system as hp gas allowes to minimise the harrasment of booking.

i am daugther of Balkishan Gupta plz send my cylinder as soon as possible my consumer gas no-10307.

Consumer No.011675
Agency-Naveen Gas Agency
Ajmeri Gate, jaipur

impossible to get telephone gets busy for whole day.if by chance ring, no body pickup.how can we get booked cyllender.

LPG Gas — Booking

Sonarpur Gas Service, Sonarpur, Kolkata-150, gradually becoming a corupted agent. Before his agency I have this connection at Baruipur. Earlier Sonarpur Gas Service had no complain. Today they don't care about customer as well as misleading the consumer. Nowadays don't listen to customer and don't give booking number after repeated demanding also. I think should be a check. Thanks

I want to new lpg connection at ahmedabad.So Call me [protected].kalpesh nai

My consumer No. is 3094 - Avon Gas at Najafgarh, New Delhi - 43 and the Gas Agency's Telephone Nos. 65713777 & 28010200 are always either found switeched off or not available. Hence, I am unable to get my gas cyclinder booked. Kindly help me.

(N.K.KAUSHIK)
h/O Smt.Susheela Devi (Consumer)
X-23, Ganpati Enclave, New Roshanpura Extension,
Najafgarh, New Delhi - 110 043.
Phone No.[protected]

My consumer No. is 3094 - Avon Gas at Najafgarh, New Delhi - 43 and the Gas Agency's Telephone Nos. 65713777 & 28010200 are always either found switeched off or not available. Hence, I am unable to get my gas cyclinder booked. Kindly help me.

(N.K.KAUSHIK)
h/O Smt.Susheela Devi (Consumer)
X-23, Ganpati Enclave, New Roshanpura Extension,
Najafgarh, New Delhi - 110 043.
Phone No.[protected]

LPG Gas — Unable to get New Connection

We have recently shifted to hyderabad and we are unable to get new LPG Gas connection. Earlier we wre staying in our family house. So in hyderabad we are without gas connection. Have contacted many distributors from different co.s but they all refuse to give on priority. Presently, thanks to our neighbourers, thehave give us cyclinder. But dont know what to do after that is finished.

Please send me d etail who is the d eller of INDIAN LPG GAS Service

aDDRESS ABOUT : HARANIVE, PO, SONARPUR KOLKATA

lpg indane — Booking of Gas

The Indane Gas Dealer M/s Sunder Shyam Enterprises, A-1-B Market, Janak Puri, New Delhi keeps his phones engaged all the time and it is very difficult to book the gas.

My consumer No. is 12656 - Avon Gas at Najafgarh, New Delhi - 43 and the Gas Agency's Telephone Nos. 65713777 & 28010200 are always either found switeched off or not available. Hence, I am unable to get my gas cyclinder booked. Kindly help me.

Ghasi Ram
Din Pur,
Najafgarh, New Delhi - 110 043.

LPG Gas — Booking of LPG Cylinder

I am a Customer of Prithvi Gas Service, C-116, DDA Flats, East of Loni Road, Shahdra, Delhi -93 my consumer number is 34820 my address is D-721, Gali No.24, Harsh Vihar, Delhi-93. Pl. Book my gas cylinder and deliver it at my residence as soon as possible.

Please tell me that how booking gas cylender through net or mobile

sir, i m a polite customer of your engency avon gas engency, i live in najafgarh but i regrading to u that the staff of your avon gas angency have very rude behiviour to attempt the customer they ignore the best service the service is very bed, so i resquest to u that pls take any action in this regard
i thankful to u from the bottom of my heart.
your customer .

bharat singhal from najafgarh

i am leaving in punjab balachaur v mandihani dealer is sonigas 2 year back they r dalevaring every where but now we have to go 3 time a week 4km 5 o clock all people r standing in que and service is very bad even not booking on telephone way of taking is not good my request to take action as soon as possible i thakfull to u bottom of my heart

your customer
mohan v mandihani balachaur

consumer no:-16916
name :- Ashish Kumar Verma
Area ;- Mohan Garden Uttam Nagar New Delhi-110059
Impossible to get telephone.Gets busy for whole day.If by chance rings, no body picksup.Regular Problem.How can we get booked cylinder.We need to leave office/send somebody to book in person.Is it fair.

LPG Cylinder — booking of cylinder ck11504

i am trying your phone from last five days but all line are busy my connection no. is ck11504 at B-2/413 yamuna vihar delhi

LPG Cylinder — booking of cylinder ck10613

i am trying your phone from last five days but you are not responding . please send a filled gas cylinder at my residence B-2/413 yamuna vihar against my connection no. ck10613

i am trying your phone from last five days but you are not responding . please send a filled gas cylinder connection no. 1309

Connection No. 28955.
Agency : Vaishav Gas Agency,
Orderly Bazar, Varanasi (U.P.)

It is to inform that no emcployee of the said agency receive the telephone calls. The complain of gas leakage are not attended by the agency inspite of several requets. Who will be responsible for any accidents. Strict action against the said agency is highly requested. How may I book the gas through online.

Respected Sir,


I booked my gas cylinder for refilling but not deliverd my home timely.I called many to indane gas agency but not proper support for this matter.Please do the needful for this matter.It's details are as under.

Agency Name :- bharat gas
Address :- pratappura, agra-282001
Cutomer Name :- Madan Mohan
Cutomer ID :- 22344

Respected sir,

I booked my gas cylinder for refilling on 12.6.09 but not yet delivered. I have met them about this but got no support from them. Please kindly pay attention to this matter.

Agency name : Shakti Gas Agency
Address : St.3, Sec.4, Bhilai, Durg(C.G.)
Customer Name : P.S.Bajpai
Customer ID :ST010331

i booked gas cylinder on 22.11.2009, over telephone mobile no[protected]. the lady who attended the phone did not give booking no., nor the delivery has been sent till date. Please send the cylinder immediately.


golden gas agency,
Palam vihar, gurgaon haryana
sudhir kumar,
consumer no.849880

i book the cylender above 9feb but service are to slow.there phone number are all wrong they always they do not give any kind of information to costumer...please do something imdeatly...
deepak kaushal
h.no.4122/23a
gurgaon
haryana

gas no 31485

sri graha agencies — Gas name change

We had submitted request for change of name on 10/2/2007 sr no.1, but till now name change is not done. Despite our repeated telephone calls and personal visit, no action has been taken. All the required documents in stamped indemnity is already submitted. Kindly guide inthis regard

booking of indane gas cylender

NATH TRADERS INDIA — NOT GETTING LPG GAS CYLINDER

We have booked Gas on 10.10.2008 with M/s. Nath Traders India, 140-B, DDA Complex, Zamurudpur, Kailash Colony, New Delhi-110048, it is surprise that inspite of several phone calls no cylinder is received till today. My consumer no. is 28372 in the name of Smt. Seema Relan. Kindly look into the matter.

29054

triveni gas agency allahabad — gas is not delivered after 19 day

i am consumer of triveni gas agency allahabad . my name is vijay srivastava and consumer number is 23361. i book on[protected] for home dilivery but gas is not diliver untill today[protected] .
i am calling everyday for two to five times at the number [protected], first they they not receive the phone easly and if the phone is recieved they just ask the consumer number, name and address and say it will diliver today but gas is not diliver untill today[protected].

We have applyd for new connection, they have sent the conformation letter to me. without receipt they are demanding Rs 5, 400/- we have checked othe dealer they told 4.400 only. why the difference between this 2 dealers.

LOCATION : KODAD NALGONDA DIST

Dealer name SRI SRI GAS AGENCIES.

Repeatedly they are doing this kind of attitude several times suspended dealer again he back to dealership. they is no change of attitude.

1.POSTING CONSUMER'S COMPLAINT IS RIGHT. IS THERE ANY ACTIONS TAKEN BY INDANE ?
2.WHETHER THE CONSUMERS GETS SOME FEEDBACK OR ACTIONS TAKEN BY INDANE ?.
3.THE HOME PAGE OF INDANE GAS BOKING IS TELLING TO CHOOSE EITHER 'BOOKING ' OR ' COMPLAINTS ' OPTION. BUT COMPLAINT OPTION / WINDOW IS NOT THERE AT ALL.
4. IN GAS BOOKING OPTION THERE IS A FIELD : " FEED BACK ", I HAVE GIVEN MY COMPLAINT IN THAT FEEDBACK FIELD. WILL IT BE LOOKED BY INDANE. WILL I OR THE DEALER WILL GET SOME COMMUNICATION FROM INDANE ?

K GUNA SEKAR
04.09.2009

Indane gas,raghavendra gas agencies — Not picking up phone calls for booking

They given 3 phone numbers.I tried to all 3 numbers to book the gas.For the first 3 times i got recorded voice as "the numer is busy" fourth time call ringing but no one attending.This is the casefor all the 3 numbers.I accept they may busy in their workbut they also look after calls and book the gas.Thet must show equal interest.If they cant book gas through phone means they have to say come in person atleast.Or else cut all the phone connections and say hereafter no more booking via phone calls.Simply made customers to vcall for long time but not attending phone means its not good at all.If call is not ringing then no problem but even after ringing they not attending this is the case for all 3 numbers they mentioned.I hope anyone will take action to made them to pick upcalls and book the gas cylinders.

The Indane gas agency ( Vishnu Devi) in Housr - Tamil nadu is not at all doing proper delivery and supplay . Are you able to advice the agency to do it properly

Respected Sir/Mam,
i am a loyal customer of Indane Gas since from last seven years i am purchasing Indane Gas cylinder. But Since last Week the dealer of Bhavnagar Shastrinagar branch is creating a problem in booking cylinder. We are not able to get cylinder and forcefuly we have to use neighbour's cylinder. I am requesting Sir to take strong steps against him and i came to know that he is selling cylinder outside illegally.

Anticipated for your reply

Indane Gas Services is very bad in india spacillay in Delhi, Every Gas agancy Owner like behave is landlord in village . and all staff is force in landlord no work, mis bihave, not pickup phone, WHY ???????????????????????????????????????????????

one ressione Bad policy in Indian Goverment,
please make good policy and given consumer rights for any private firm for Gas booking like 1 ( One) Rs Per booking . Many private BPO oprater start this type services <

I am a consumer under Parul Gas Agency, they are having three Telephone connection which are not working properly, one number by Birth Busy (Kept out from cradel), another number always response wrong number by agency personnel and third one by luck may be attended but very rudely and result : when enquiring about non delivery, hearing a pet dialog " your Gas is not yet booked tell your consumer number.
When trying online booking, the site always disply "Already Registered" or in Login path it displays " your mobile and email ID are wrong.
Please advise.

Booked gas on 13th Nov but till now i haven't got any revert.

Customer No. 4874
Location: Pune

Indance gas agency Sooraj Gas-Thrissur, Kerala very worst service on booking they are not delivered gas to the customers on proper time. If they agreed one date when reaching that date they again change. Can you please check with this agency their attitude also suspecious

I have booked a Indane Gas, on 30/11/2009 by e-mail procedure and my booking number is 2, to Raj Flame Gas Agency, Kakroala More, Uttam Nagar, New Delhi but yet 09/12/2009 I have not been received any Gas supply from that Agancy.

Raj Flame Agency is not received any Telephone at their Office at all.

I want to book my cylinder from Palam Jai Jawan Gas agency from last 10 days. But no one picks up phone and on automatic numbers, a reply comes that "you have already booked a cylinder on 23 Nov 2009", whereas I have not booked any cylinder. Why this is happening ?

Ref : Consumer No. 25899 / Sri Graha agencies, East Tambaram - now maintained by Pattammal gas Agency at Mudichur Road West Tambaram.

Sir I have booked my cylinder on 28.11.09 and the waiting list no is 8683. Five to six times I have tried over phone and in person (after 10 days) but no response. Even after 15 days they are not delivering the cylinder. Now in another 3 days the additional cylinder booking time is approaching. Hence you are reuested to intervene with Gas Agency and send the same immediately.

My Cell No is[protected].

Thanking you in advance for arranging the same.

regards
ravinathan.

Requesting to Direct M/s. Sai Seenu Agencies, MKB Nagar, Chennai-39 to promptly attend the phone calls, book LPG and to supply periodically.

I have not yet got the refill though I booked on 11th Dec. sr. no.889, user name-[protected].

Respected Sir/Maam,
I'm a resident of Agra. I've transferred a connection from my acquintance in my name from "Dubey Gas Services" 31, Vaishali Enclave, Agra.
I've this connection since 7th of april 2009. I have been trying to book gas since last ten days through my telephone, but they are either not recieving the call or the phone's switched off.
Kindly see to it and take a quick action against the agency.

I am residing at Haripad in Alappuzha District, Kerala. and my consumber no. is 21424
I have been trying to book gas/delivery since last 3 days through my telephone, but they are either not recieving the call or the phone's switched off.
Kindly see to it and take a quick action against the agency.

Also I had booked online and get a booking no.1 but we have not get gas.

Consumer no. R36030. booking was done over the phone on 19th Nov'09. there is no supply of cooking gas since then. gas agency Raghu Agencies, Khandsa Road, Gurgaon.
pl. get the supply restored.
thanx,

i have booked my gas twice in last 20 days (Indane gas connection no. SL993) but didnt get till now, now i am calling again and again but nobody picking the phone.
agency name - SHUBH LAXMI
PH NO.[protected]

Dear Sir/Mam,
I m writing this mail from South Delhi, Sarita Vihar, Pocket A-692, This is highly irritating that your service provider does'nt pick the call whenever its required urgently for booking of cylinder.
Kindly take some action so that we can get and unintreupted service.

Thanks
Neetu Shukla
Regis No.33109
(Padma Vats)

Indane gas has started booking on line & has given Mob No Many times it is bezy. for booking a gas it takes more than to minutes. Also it is not possible to common man. So the Mob no given must be made toll free.

ref: consumer No. 12212 in the name of Hardwari lal with M/s Shubh Laxmi Gas Service, Delhi.
i m not happy with the on line booking. more than one week has passed, delivery is not affected so far. Telephone found busy all the time.


hardwari lal
E-30, G.F. preet vihar delhi

Dear Sir(s),

I am consumer of Akash Gas Agency, Johri pur, Karawal Nagar Delhi, since 10 year, but now this dealer to not able to do the dealering the gas cylinder. They are do the black marketing of the cylinder. I booked the cylinder 10 days ago but the cylinder is not delievered to me my complaint no 462 and my gas booking no. is 621. What am I do at this time. I have only one cylinder.

Kunwar Singh
Date 19.1.2010

Hi,

My dad Srikakulam Narasimha Rao, is a customer of Indane gas and he was dead on 20.01.2010, and we his children doesnt know the Consumer no. of the gas.

Can anyone help me out how can i get the consumer number from the gas agency.
We dont even know which gas agency we belong too.

Thanks,
Veena.

i have booked my gas twice in last 7 days (Indane gas connection no. 20245) but didnt get till now, now i am calling again and again but any time Busy or busy and any person Phone pikup and speak booking hous 5.00 pm and no positive reply.
agency name - K2 International
South Delhi, Sarita Viha
PH NO.[protected], 26944420

sir con no: 305, sri sreenivasa gas agancy tirupati gas booking after 20days delivered please 3 days delivered.

Indane Gas Services is very bad in Yelahanka, staffs over there are sleeping. Every month when we try to book the cylinder there wont be any response from there end, either the phone will be busy through out the day or not answering, by luck if someone picks up the call they ask us to book on some other day while we are booking after 21 days as per the rules and he just ends the call without even giving the reason.
Please do some things what should we do if we are not getting the gas cylinder on time and they are not taking our booking on time. Should we use neighboors cylinder as everyone does????????.
I am requesting Sir to take strong steps against them - Yelahanka branch Nataraj Enterprises.

Thankyou

Sir,
I am a LPG consumer of Sona Enterprises (Indane), New Delhi vide consumer # 28159. I booked the gas by using the services of 1260 on 29.01.2010 (under booking ref. No.68). As the gas has not been delivered till last week, to know the status of my booking I used to check the same by dialing 1260 and it used to announce that your gas is already booked on 29.01.2010. But surprisingly when I tried it again on 16.02.2010 at 1260, they did the booking the second time against the same consumer number. Till this time, I have neither received gas against the booking of 29.01.2010, nor against the 16.02.2010 booking.
As I complained earlier, it is very difficult to get the agency numbers either it will be busy or nobody will pick up. Therefore, gas booking through the agency telephone numbers is not at all possible.
Now, I would like to know what happened to my booking of 29.01.2010. I also woule like to know the tracking system of Indane against the bookings of customers either over phone or online.
Thanking you,

Thomas P. Kurian
Consumer # 28159
[protected]@rediffmail.com

Sir,
I am a LPG consumer of Sona Enterprises (Indane), New Delhi vide consumer # 28159. I booked the gas by using the services of 1260 on 29.01.2010 (under booking ref. No.68). As the gas has not been delivered till last week, to know the status of my booking I used to check the same by dialing 1260 and it used to announce that your gas is already booked on 29.01.2010. But surprisingly when I tried it again on 16.02.2010 at 1260, they did the booking the second time against the same consumer number. Till this time, I have neither received gas against the booking of 29.01.2010, nor against the 16.02.2010 booking.
As I complained earlier, it is very difficult to get the agency numbers either it will be busy or nobody will pick up. Therefore, gas booking through the agency telephone numbers is not at all possible.
Now, I would like to know what happened to my booking of 29.01.2010. I also woule like to know the tracking system of Indane against the bookings of customers either over phone or online.
Thanking you,

Thomas P. Kurian
Consumer # 28159
[protected]@rediffmail.com

Really we are also suffering from such problem as phone calls are not attended during the working hours

I asked my dealer RAINBOW GAS SERVICE FBD to book gas on 27th feb. but they told us that y cannot book asy were delivered gas on 13th feb, wheras i booked on 3rd.feb for which i was delivered on 13th feb.Pl. let me know how and when can i book and the procedure.

With rgs
Ashok Sethi

TRIVENI GAS SERVICE, ALLAHABAD, UTTAR PRADESH, CONNECTION NO.V 17021
NORMAL HOME DELIVERY IS VERY RARE. THEY EXPECT PEOPLE TO COLLECT THE REFILL AT THEIR GODOWN.
HOME DELIVERY SCHEDULE IS AT LEAST 20 DAYS.

when i call my distributer book my gas, than he is not receive him phone.this problem we face are several time but he is not look after this. me and other coustmer than complane about this, he say we are work in, so we not attend your phone. we book our gas go in distributer's office than he book. many time we have no time than our gas is not book long time.

RESPECTED SIR, I AM INDANE COOKING GAS CONSUMER AND MY CONSUMER NO.6205 ALLORTED BY S&P ENTERISES, ALAKNANDA, KALKAJI, NEW DELHI, .MY ADDRESS IS, 402/B2 WEST CENTRAL COLONY, TUGHALKABAD, NEW DELHI-110044.MY MOBILE NO. IS[protected].MY PROBLEM IS "S&P ENTERPRISES IS NOT ATTENDING BASIC PHONE NO.[protected]/26027225.I HAVE TO BOOK CYLINER AT CENTERALISED PHONE NO.1260 ON DTD. 11.03 .2010 I DO NOT REMBER BOOKING NO. AND SECOND TIME I BOOKED AT SAME PHONE NO. VIDE BOOKING NO.03 ON DTD.29.03.2010 AND THIRD TIME VIDE BOOKING NO. 2 ON DATED[protected]. SORRY TO TILL TIME AND DATE NO ONE IS TURN UP TO DELIVER CYLINDER.THEREFORE YOU ARE REQUESTED TO TAKE NESSERARY ACTION TO SOLVE MY PROBLEM AND ALSO INTI MATE TO ME. THANKING YOU.

Sir,
I am an LPG consumer of Rashmi Gas (Indane), Kochi vide consumer No. 27969. I stay alone & use LPG very less, so whenever I book gas after 6 months, they say that the connection is dead. Last year they forced me to bring the re-activation recommendation letter from I.O.C. Head office Kochi. It is not so easy to reach & get cosumer care officer recommendation. Any how I submitted my request letter duly recommended by IOC to Rashmi Gas, now while booking for refilling over phone, I was informed that the connection is dead & I have to submit re-activation request. I already submitted one during last year is with them.
I am working in a cent. Govt. Office & it is not always possible me to go their office for submitting such a letter again & again.
While dialing local cosumer care help line as given by Rashmi Gas, no[protected] either It is found busy or ringing unattended.
Therefore it is requested to instruct M/s Rashmi Gas to distribute the LPG without ‘harassment’,
Gas Agency address:-
RRASHMI GAS
Thevalakkav Road,
Code: 4585532
North of Allence Jn.,
Tripunithura P.O,
Ernakulam Dist.
Kerala-682 301 Ph:2777946


May kindly inform me the measures taken, to my ID [protected]@yahoo.com
Mob [protected]


Thanking you,

I am registered consumer with M/s Nath Traders (India) with Consumer No. 29383. I have been receiving my gas cylinder at the same consumer number right from its registration. Now to my utter surprise that the online booking says that my consumer number is wrong and therefor the gas is not booked. Normally only one cylinder is delivered by the company in one month whereas my consumption is for two cylinders. The telephone installed at Nath Traders never responds. A great difficulty is faced in booking the cylinder. Indian Oil company must take such steps that the consumers are not harassed.

V.K. SEHGAL
ASSTT. EDITOR (PRESS)
NEWS CHAKRA
[protected]

i am in delhi
how could book indane gas through sms.
tell me the format of sending sms to book a gas cylinder and to the number which i have send to.
thank u

my complaint (annu w/o gyansingh) connation no-1517 agency PALROAD GAS
your servish man replay your connation will be close so probelam come on plase contect ([protected])

i am comsumer of vasant kunj gas agencies, chatterpur road, new delhi my consumer no 16815 in name Rajendra Kumar Bharti 86-A Raj Pur Khurd Extention Near RAm Mukhal Dyal Yog Mndir, New Delhi 110068, I has booked Indian Gas cyndener th. on line booking Services on 15.06.2010. My booking No 06 . I always contact my Dealer When i will got cylender. Ha say that you will get today. but till date they can not supply gas cylender. what is the problam. whenever supply is regular.

please look this matter. My dear telephone no is 26803377/26803399.


Rajendra Kumar
Consumer no 16815
86-A RAjpur Khurd Extention
Chatterpur Road, New Delhi
110068
[protected]

i am a consumer under Ravindera gas agency paschim vihar new delhi NO.is 24146 i have booked the cylinder dt[protected] through online but i have not received cylinder till data
suraj yadev
b-18-d shivangi kunj opp.bg-1
paschim vihar paschim puri New delhi-63
[protected] [protected]

I have booked my gas (Indane gas connection no. 27740A) but didnt get till now, now i am calling again and again but One phone is out of Order & Other phone they kept out the receiver (hearing Engaged tone all the way).
agency name - PADMA GAS, BROADWAY, CHENNAI-600001

My consumer no. is SGC-2783 and distributor is Sharma Gas Company. I have booked by refil on 12.7.2010 on WEB and my Book No. is 69 but till date I do not know the status of my booking. Can this be expidited. Pls.

Thanks

I have booked for my LPG refil on 12.7.2010 on WEB (Book No. 69) My consumer No. is SGC-2783 and distributor is Sharma Gas Company, New Delhi. Till date I donot know the status of my booking. Would you help pls.

Thanks

what i say

I Have booked for refil the gas on[protected] and I have recieved cylinder on[protected]. now I contact the office of my distributer BAJRANGI INDANE GAS SERVICE (PHONE:[protected], 38 MOB:[protected]) for booking of next supply, they say for booking after 21 days from supply date and ask for supply of gas after 15 days of booking date Please help me and advice the agency for regular supply as schedule.
SUDHIR KUMAR SHUKLA Consumer No.B/9684
E-mail : [protected]@rediffmail.com

I am not able to Book a refill of Cylinder my consumer no is 10594 it is with Shri Sai Seva Agency. They are not picking phone. physically I have to go[protected] the Tel. No.given by customer Care of IOCL Pl advise.

B.D.Singh
D-48 Rajpur, New Colony
New Delhi-68

i have booked my gas last 10 days (Indane gas connection no. 8119) but didnt get till now, now i am calling again and again but nobody picking the phone.
agency name - Gemini Enterprises
PH NO.[protected]

I am consumer of gas no SE15041 from East zone 2. i have booked my gas on 6th aug 2010 through phone but till date I have not received my gas cylinder. can you please help me on same.

36A street no 10
shankar nagar extension
Delhi - 51
[protected]

I am customer of gas no SE17996, booked my cylinder on 5th Aug 2010 through phone and had sent a reminder on 26th Aug through sms also, but till date there is no response and have not received my cylinder. Kindly take a quick action as it is affecting our daily life.

Thanks

Sudhir Kumar
[protected]

I am a resident of kaniyapuram, Trivandrum, Kerala. The agency here supplying the cylinders is guhan agency. The cylinder supply if properly booked through the agency takes 30 -40 days for most of the people. But if we call and tell the supplly boy he delivers, sometimes if we say it is over but without receipt and his attitude is encouraged here. If we go through the agency the delivery boy behaves very rudely to us. If we book through agency, purposefully they delay and most of the times both the cylinders are empty and we rely on others because of this heavy delivery delay? is there a shortage in the market that there is so much delay or is this the agency problem? And they say ou can book immediately after the delivery. still there is no use of having an additional cylinder...
My email id is [protected]@gmail.com

Sir



Undersign is working with Swaraj Mazda Ltd, a public limited company.



I am having LPG gas connection (domestic) vide no 10794 with MORINDA GAS SERVICE, Morinda, Distt. Ropar (Pb)



Due to working in public sector hardly I am getting time to book my gas as my wife also in service. Although there are facility to book a cylinder on phone but they never pick the phone. When connected them why you are not picking the phone, reply is given make a call in afternoon and they do not pick the phone in afternoon also. This was brought into the notice of your zonal office Chandigarh but things are same. If you complaint to zonal office Chandigarh then the cylinder will come.



If the cylinder is already booked they never give the cylinder in time . if you contact them with some friend circle then they answer that take the delivery from their office or from their stockyard. This also bring to the zonal office Chandigarh but there is also no improvement.



Chandigarh zonal has given one land line Number for booking the gas cylinder. Then also the cylinder neither delivered at home nor intime.



It is my humble request, please do the needful



Thanks & best Regards



Tek Chand

[protected]

i have booked my gas twice in last 20 days (Indane gas connection no. NH 21872 but didnt get till now, now i am calling again and again but nobody picking the phone.
agency name - NEW HOME
PH NO.[protected]

Indane gas connection no. 13343. i am calling again and again for booking gas but nobody picking the phone.
agency name -BHAGIRATHI GAS
PH NO.[protected], 22173311

Dear Sir/Mam,
I am writing this mail from North West Delhi, Rani Bagh, Flat No. 95 Jagriti Appt., Capt. Satish Marg, Near Rani Bagh, Delhi - 110034. I had booked the gas personally on 16/11/2010 ( Gas No. RP-3057) through the Rani Bagh gas agency because they are not picking up the phone. And till today i haven't received the gas (30/11/2010). And when i go there personally to inquire about the same they told me that they have delivered it already on 23/11/2010 but i haven't received it. And i have observed that the delivery boys also sell the gas in black to daabas and others. Thats why we are facing the problem in getting gas in time and in the agency they tell them that they have delivered it to the customer which is very wrong. And sometimes the Gas also come less.
I hope you will take the strict action against it.

Thanks
M.K Moudgil
[protected]
Regs. No. - RP 3057

Dear Sir,

I have booked my gas with Agnihotri Gas Agnecy on 25 November 2010, my consumer number is E005128 till date i have not received my gas. You are kindly requested to guide your distributer to supply the gas in time.

thanks & regards,

Himmat Singh
G-10/5, Satabdi Enclave
Sector - 49 Noida

Last month, I had booked a cyllinder with M/S B.K ENTERPRISES PALI MARWAR RAJASTHAN My consumer number is 7174 Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please...

This is highly irritating that your service provider does'nt pick the call whenever its required urgently for booking of cylinder.
Kindly take some action so that we can get and unintreupted service.

dear sir
i m writing this mail from south Delhi, Dakshinpuri L 170, i had been booked gas since 28 jan 2011, but gas has not delivered me, today is 13fab 2011 my service provider is maheshwari gas agency
kindly take some action so that i can get own gas

Dear Sir
I am an Indane customer-= ID 850454 at Palam vihar Gurgaon
The gas cylinder in my house lasts about 20 days
I ve been given 2 cylinders by the company.
I am not allowed a new booking before 21 days.
Hence I ve to live for 2-4 days without gas every month.
My last booking was done in person by me on 23.1.2011. But the booking office (golden gas) claims that the booking was done on 27.1.2011. I did the booking on Sunday 23.1.2011 and there is no confusion about it, but I dont have any written proof.
There is no way to do telephonic booking.
Please look Into the matter and do the needful

Sir
I have gas connection in Dehgam, Dist.Gandhinagar, Gujarat up in PANCHWATI GAS SERVICE, Jawahar Market, Ta.Dehgam, Dist. Gandhinagar, State.Gujarat-382305 and I have booked gas on 24/12/2010 they delivered on 2/1/2011.customer no. is 15856.After I have called to book gas on 23/01/2011, but they said you will book on 25/01/2011. I have booked on 25/01/2011. They did not delivered cylinder on 30/01/2011. So I called again they said your cylinder will coming on next Sunday.Therefore service of agency was irregular because gas cylinder book after 21 days from the date of previouse cylinder delivery date and PANCHWATI GAS SERVICE booked fifteen day delayed after the phonebooking date
pl. check this problems and solve as early as possible, this type problem not done again.

So you are humbly requested to arrange next day delivery of cylinder after booking. And you are also requested to audit of supply to Gas Agency and home delivery done by Gas Agency on monthly base, if there is a difference than it is a subject of enquiry for balance cylinders, where do these go.I must be doubt of agency they sell cylinders in black. I already posted comment on 1/2/11, agency doing samething of booking on 1/3/2011 but action not taken.So do needful

Thanking you.

HI I MANOJ KUMAR RESIDING AT 6-ADARSH NAGAR FAZILKA DISTT FEROZEPUR(PUNJAB) HAVING CARD S.NO.MGS-6534 THROUGH DISTRIBUTOR MUSAFIR GAS SERVICE.NORMALLY OUR DISTRIBUTOR DOES NOT PICK PHONE.NOW I TRIED FOR ONLINE BOOKING BUT THERE I READ A COMMENT THAT THERE IS NO ONLINE BOOKING SERVICE.THIS IS SUCH A EMBARSING SITUATION.WHAT TO DO?

refer consumer no.9186 of govardhan gas agencies, visakhapatnam. As the indane gas has introducted the new system online refil booking, most of the customers are facing to book the gas through online system and finally approaching the gas dealer and the gas dealer simply replying that to the book the gas online you may simply follow the instructions pasted on the board. I feel shame to say that the customer of indaine gas should compulsary have the cell connection to book the gas in front of the dealer. Most of illetrates are facing lot of difficulty in booking the case and they are not able to the gas intime. So kindly look in to the matter and continue the old procedure of booking the gas through phone by the dealer and also direct booking the gas as and when the customer appproaches the dealer and the online system also may be continued in respect the customers who feel convenient to book the gas online. An early action is solicited. Awating for your early reply.

Gurudatta gas service L.B Nagar, saroornagar. service is very bad.when i call my distributer book my gas, than he is not receive him phone.this problem we are faceing lot of problems, other coustmer than complane about this, he say we are work in, so we not attend your phone. we book our gas go in distributer's office than he book. many time we have no time than our gas is not book long time

Consumer No: 67007 S.E. Muthu Agency Velachery, Chennai
Tried to book refill but agency not attending to call. Went personally, but was told that we need to SMS to a number and all bookings would be routed through this number to the concerned agency and the refills would be made. Hence I followed the procedure and booked via SMS. I received the confirmation. However after a few hours I received an SMS that says that the booking is cancelled. Now what do I do? Why was it cancelled and how do I do the booking?

I am already late? I need the refill urgently. Why has not Indane informed the consumers about the new procedure to be followed for booking?

Jayanthi

My consumer no is GC 1267 under your dealer Gorachand Indane service, 27 circus avenue, kolkata-700017 I am a senior citisen and cant walk to book. Last 6 days I am trying their phone no 22872111 and 28650290 but there is no response. I also sent 2 sms to their no [protected] but no response. please help me and try to deliver gas.

Padmakumari Amma
Krishnanlayam, Ettumanoor P. O., Kottayam (Dist.), Kerala – 686 631
Mob : ( C/o Mr. Sunil ) - [protected] E Mail : [protected]@gmail.com


Wednesday, April 27, 2011
The Customer Care Manager
Indian Oil Corporation - Indane Gas
Panampilly Avenue, Panampilly Nagar,
Ernakulam - 682036

Dear Sir,

Sub : Non receipt of cylinder on time when we book for a refil.
Ref : My Consumer No. 34489, Distributor – Priya Gas Agencies, Thavalakuzhy, Ettumanoor – 686631.

This is to bring to your notice about the anomalies happening at the time of delivery of recharge cylinders.

I would like you to discover something that I had booked a recharge cylinder on 9th April, 2011 and my booking number is 138. I have got my last recharge cylinder on 9th March, 2011. I’d like you to let yourself become more and more aware of the fact that I am yet to receive a recharge cylinder after 48 days from my last recharge. Since I am having a single cylinder connection, I could book my cylinder only after passing 15 days from the date of last recharge delivery. Hence I booked for my recharge on 9th April, 2011. Naturally, when I contacted the distributor yesterday, they have confirmed to me that they have printed the receipt on 25th April, 2011. And, in an interesting way, you’ll discover that till date and time, I have not received my recharge cylinder. I wonder if you’ll be surprised to discover that this has happened to us several times.

And I wonder if you’ll be curious to know the fact that I am a 79 years old lady and presently staying with my son and his family. My son is working for a private organization and my daughter-in-law is also working for an organization. Naturally, in an interesting way, you’ll discover that after they leave home, I am the only person available at home.

Maybe it will surprise you to notice that, last time, when the cylinder boy came to deliver the gas at my home, I requested him to keep the cylinder at my home and take the empty cylinder. But he thrown the cylinder at my courtyard and asked me to take the cylinder at my home. Now, of course, I don’t know for sure what you’re experiencing. But perhaps you will be wondering how your delivery boy is expecting a 79 years old lady to carry the cylinder to my home! One of the first things you can become aware about this is, since I don’t want to bribe him all the time, he was acting tough with me every now and then!

I would like you to appreciate the fact that I am a very old, (79 years old), to carry a cylinder to my home. I had to wait patiently till evening till my son returned home to take that cylinder home from our courtyard. Till that time, the cylinder was kept in broad sunlight since I cannot move that cylinder.

With your permission…now, I wonder the following things :
Can you notice why your delivery boy is asking for bribe all the time, at the time of delivering my cylinder? Is there any charge need to be paid to deliver the cylinder at home?

And would you be willing to experience that your cylinder boy is throwing the cylinder at my courtyard instead of keeping the cylinder at my home; when his vehicle can reach up to my door step.

The really important thing is just to be fully aware of that why your distributor is not taking appropriate remedial action to deliver the cylinder on the same day the receipt was printed; even after receiving many consumer complaints about the same?

I also want to remind you of something that you probably already know, which is that there are no proper consumer grievances cell at your website or concerned authority readily available to attend consumer complaints so that such distributors are acting tough with consumers.

Hope You’ll be fascinated and feel a strong compulsion to take appropriate corrective action to rectify these anomalies at the distributors end.

Since I am having only one cylinder, I am facing a lot of difficulties. Hence I would like to apply for a second cylinder. Kindly guide me how to obtain a second cylinder for this connection.

Awaiting your reply, at the earliest.

Thanking you,

Yours faithfully,


Padmakumari Amma
91-[protected]

sir i am krishna nandan ray consumer of indane gas. my consumer no is 22147 and distributor COOKING CENTRE . 77 G.T.ROAD RISHRA HOOGHLY ( W.B) PH NO-[protected]. they are never receve phone call. in this time web page not showing cookig centre in distributor list. then how can we book for refill gas.

Dear Sir
I had got an indane connection in una himachal pradesh for last 5 years, and for last 1 year my gas copy has been misplaced for which on a number of ocassions i have compaint to the office in bangana ( una). we have given application for issuing of new copy but the authorities are not helping us and misbehave with us saying that find ur copy at your own and they will not help us in any case. kindly suggest what to do or either i should go to the consumer forum

regards
lajya devi

Ref: Customer no 44251, Raghavendra Gas Agency, Avadi, Chennai-54

We have made a refill booking in March though SMS in a number, as told by the gas agency earlier. But gas has not been delivered for over 25 days. When we went and asked the agency, they informed that the system of booking itself has changed and that we need to book through the Voice Record Procedure. Last week, we booked by the Voice Record procedure, but God knows when the cylinder will come.

We have tried so many times to contact the gas agency through almost everyday, almost 15 times a day. But every time the number showed busy, when its ringing no body bothers to pick up the call. I dont know what the agency people think themselves as????

Right now the position is that still the cylinders have not yet been delivered and the gas is over, so cooking cannot be done at home.This is not only a concern for us but almost for all the people in Chennai. These things have become a common phenomenon. I request Indane, Chennai to please look into the matter seriously and atleast respond to the customers before we are compelled to take any further steps collectively...

Dear Sir

Online Booking Process. I Find every time we Invalid User Name/Password
My Costumer no.RF09464 My Email ID : [protected]@gmail.com or [protected]@gmail.com Please Help me

Thank's You
Gauri Shankar
[protected]

I M WRITING THIS MAIL FROM BANDEL AREA SOUTH NALDANGA HOOGHLY. MY CONSUMER NO.0291905 NAMED RAJENDRA KUMAR PANDEY AND DISTRIBUTER PH NO [protected], I M VERY REGREAT ABOUT THIS SYSTEM, I M TRYING GAS BOOKING FROM LAST TEN DAYS NO.[protected] BUT ALWAYS ANSWERED ME SORRY PL CONTACT YOUR DISTRIBUTER, I DO NOT UNDERSTAND HOW CAN I BOOK.
I M BOOKING THROUGH SMS, MASSAGE SENT SUCCESFULLY, BUT NOT GET REPPLY DATED 12.06.2011.PL SEE MY MASSAGE AND DO THE NEEDFUL, MY MOBILE NO.[protected] AND MY EMAIL ID [protected]@rediffmail.com

Indane Gas — Not knowing the agency we belong to

We are the customers for Indane Gas for last 30 yrs through the Vir Gas Agency in West Mambalam Chennai. Recently the Vir Gas has been closed. But we do not know how to book a gas refill. Our customer no. is 2302.

Dear sir,
I am MINIRAJU, CONSUMER NO:30689 Distributor name:GEO FLAMES, PUTHUPPALLY, COCHIN, KERALA
I am already refill booking on 27/07/2011 by mail. but they have not supplied cylender till now . GEO flames workers told me that they do not re fill booking through mail . booking only through phone (GEO FLAMES LOCAL DISRIBUTOR PUTHUPPALLY). what can i do ?, please kindly refill my cylinder at the erliast

Thanks&Regards

MINIRAJU

P L Gas Service — Non delivery of Gas refill & re booking without my consent

My Indane Gas Consumer No. is 34522, I have booked a refill on 25.08.2011 in online system of booking having booking No. 353828, after few days i have received a sms that that cash memo No. 7268 will issued against my name & the refill will be supplied shortly. on enquiry i have came to know that the delivery will be schedule on 16.09.11 but till date i have not received the refil.

Not only that yesterday i.e.23.09.2011 i have received an sms that another booking is registered in my name vide No.266636 which was not done by me. As per my observation this is a totally fraud case using my LPG Connection by the dealer.

I request your goodself please arrange to help me in this regard.

Indane Gas — booking problems

ashapura gas agency (Indian gas distributors) phone[protected] & 2751611) always engaged when i want to book my gas riffle cylinder, so i have go your distributors shop for booking & it is very uncomfortable. please do something for that. u can try above landlines no. i hope some action from u.

bajrangi gas agency — non delivery of cylinder

We have booked gas on dt. 10.01.12 your booking no.is 3561 but we sorry to inform you that till today
we have not received cylender.

we are requested kindly make delivery immediately.


With Regards
Deo Narain Mishra
Mob: [protected]

i have booked my gas on date[protected] and cash memo no. 3026(indane gas connection no.TL-1324 )but did notget tillnow, now i am calling again but nobody picking the phone.agency name-tally indane gas service bulandshahr(u.p) ph no.[protected]

Indian Oil Corporation — cdgxrdm

hf hfhd

not getting delivery on time,not attending phone calls

not getting delivery on time.not attending phone calls. the name of indane gas is lalmani gas services.even after 25 days cylinder is not delivered to home.

not delivering gas

I have book my Indane cylinder to S & P Enterprises, Alaknanda but they are not delivering gas cylinder to the home and sometime my booking be cancel automatically. the service of S & P Enterprises Gas Agency is too much bad.

gas refill not recd

I have booked gas on 13.05.2014 ( A/c no 295766 ) at Vinay Indane Gas Agency, Near Gajanan Mandir, 07 Hill, Aurangabad ( M.S. ) but till date I have not recd gas cilendar.

meenashi fuels
elanthoor
pathanamthitta

we canot get the millage of both diesel and petrol

Dear
Sir/Madam
I am Pankaj Kaushik want to complained of excess delay in delivery of gas from M/s RAGHU GAS SERVICES, 28-29 KAMLA NEHRU MARKET, KHANDSA ROAD GURGAON (C. No. 9103836). This agency is supply gas after one month of Booking date to every customer due to blackmailing of gas for commercial purpuse please take action against agency.

Regards

Pankaj Kaushik
[protected]
[protected]

dear
sir
i am ramesh kumar want to
complained delay in booking and delevery of gas from g.p.gas coimbatore this agency is booking gas after 25 days and supply after 20 days and more time due to blackmailing of cylender plase take action against gas agencies
my cunsumer no 18386 booking cylender on 04.03.2010 but till today i not recived cylender last cylender reciving on 08.02.2010 please take action immidetly

yours
ramesh kumar
[protected]

My name is Sreeraman NamboothiriI, am a user of IOC gas at Navi mumbai. Booked cylinder on 21/05/2011. Daily contacting Gas Agency for the same. The reply is "The same is on the way" Due to high pressure in office I am unable to visit the agency. I hope others also may have lot of complaints, but for me My complaint is very serious.

I fed up with the very casual approach towards customers from the agency .

Agency Name : Anushka Agency, Nerul, Navi Mumbai Ph:[protected]/27722076
My consumer No:11370
Booking no as on 21/05/2011 is "1"

MY CONSUMER NO. IS 00740
MY INDANE GAS DISTRIBUTOR IS " LB GAS SERVICE"
I GOT MY LAST GAS SUPPLY ON 11.5.2011 AGAINST MY REVISED
BOOKING ON 02.05 2011 OF THE ORIGINAL BOOKING ON 04.04.2011
( I WAS NOT AT HOME IN THE SUPPLY DATE).
I BOOKED MY NEXT GAS THROUGH [protected] ON 06.06.2011
MY PRESENT BOOKING NUMBER IS 205446
ON QUERY I HAV BEEN INFORMED LIKE THE FOLLOWING
* MY CASH MEMO NUMBER IS - 2583
* ALL THE BOOKINGS THROUGH MY CONNECTION DISTRIBUTED BY MY
DISTRIBUTOR UP TO 27.05.2011.

1. NOW TELL ME WHEN SHALL I GET MY GAS SUPPLY ?
2. TO WHOM THE GAS WAS SUPPLIED ON 27.05.2011 BY THE DISTRIBUTOR
WHICH I NEVER BOOKED ?
3. WHY LB GAS SERVICE IS NOT SUPPLYING GAS EVEN AFTER 16 DAYS
WHILE IN THE SAME AREA THE OTHER INDANE DISTRIBUTOR IS
SUPPLYING GAS WITHIN 7 DAYS AFTER BOOKING ?

HELLO SIR OR MAM,
I M rachit khanna leaving in moradabad . issue is ihave 2 gas connection in pancsheel gas agncy. a have a connection name daya ram khanna c/o naresh kumar khanna . the connection is transferred my father name .but the agency empoley says gas give me 1700rs than your gas transfered in your home. i dont no why they says give him 1700rs . when isys that ki mujhe order or email id de do usne kha kuch nahi hoga paise to dene hi hoge.apne connection transfer ke liye paise lene ko kha hai. tell me on my no [protected], [protected]




thanks
regards
rachit khanna
mbd

SIR,
Last month i.e. on 17th September 2010, I had booked a cyllinder with M/S L.V.Reddy Gas Service, Indane Distributor Survey No.157/1, Manovikas Nagar, Secunderabad, thru their Refill Booking Phone No. 23064973 and the booking no. given is No.1. My consumer number is 20318. Till date i.e 7th October 2010, the same is not delivered to me. Number of times, I tried to contact them (ph no. of Gas Agency 27750715/[protected], either engage or they do not lift the phone. After number of attempts, sometimes, get connected their number but regret to say that they they never pick up the phone. I request you to please look into the issue.

L V Reddy Gas Service — Delay in delivery of gas cylinder

Dear Sir / Madam,

Sub: Delay in delivery of gas cyclinder and not picking the calls.

Iam user of the indane gas cylinder from last 5 years. Last year we shifted from begumpet to old bowenpally, secunderabad. From the day one ,we are facing this problem anytime we call the number they do not pick the call, so for booking we have to go the office and the lady who sit at the reception and next to her the man who's behaviour is not at all good. My old mother at the age of 60 she has to go to book the cycliner and thy say we will get the cyliner in 10days which never happened. According to me they are just selling in black and eating money from the people.
This month they said 11days but till today we have not received it has crossed more than 20days. Bcox it has crossed more than the days and we needed the gas badly my mother took an auto with the empty cycliner went to the office were they refused to give her the cylciner and on that shouting at my mother saying that it will reach the next day.

But till today we have not received. Its a sad thing that company like indane the staff and the service at old bowenpally are horrible. They are not sitting to give good service to people but instead they are treating them in a horrible way. Like me there are so many people who is finding so many difficulties but they just keeping quite bcox they do not have any choice thinking that they have to be in the mercies of these people.

But let me bring it to your notice that i will not sit quite, if no action has been taken, i will definitely go to higher official.

Kindly do the needful.


Sunita

I am from chennai, Mylapore. My agency is TUCS, abhiranpuram,chennai.
from last 5 months ,we are not able to receive our refill gas on time and on repeated remainders, they bring it very late. even thou' we have two cylinders, by end of 5 weeks we are out of gas cylinder. we need to borrow from our friends and relatives,as i have small children in our house. to deliver our refill gas cylinder they are taking 11/2 months . really ,feeling very disappointed with this kind of approach. need a proper channel to fix this.which web site can i launch a complain to Indian Gas?????Need help as this is very frustrating as i a a working women.

Indane Gas — Misbehavior and no supply of refill cylinders!

Dear sir i am shifted my gas connection from bangalore to chennai in chennai they want to the ration card which is not i am having kindly suggest me in this regard

i have a connection in bangalore i was shifted to chennai hear the people is asking aboput the rationcard which i am not having

I feel not good to inform you that our gas agency Dixit gas agency Ph no. 2277 247 & 22772830 all the time pone are engaged or not responced. Gass cylender weight has been low , every time less than 3 or 4 K G. my consumer no are DG11851 and D G 28925. Please do the fruitfull action on behalf of my complaint.

Indane Gas — Refill gas not supply

Dear Sir,
I have the connection of Indane Gas last 1 year Dixit gas services ( Khicdipur Delhi 91). Now I shifted my house Khicdipur to New kondli on rant. I am also transfer my connection to New Kondli Delhi-96. But the problem is that here Indane Gas Agency Roop Gas Service center refused to refill the gas due to rant aggrement document not complete. Now the Landlord not aggery to give any written documents.I have the transfer letter validity till 27/12/2007.I have so faith with Indane Gas.
Kindly resolve my issue on periorty.


Thanking you

Shikha Goswami
[protected]

Indane LPG - Aluva, Manu Flames Kerala — No Supply

Dear Sir,
I have only a single gas cylender connection. Even after 37 days of booking the agency is refusing to deliver the cylender.

Indane Gas — Misbehaviour and not cylinder delivery on TAT time

Misbehaviour and Not cylinder delivery on TAT time.
I'm a LPG consumer (Customer no is SL40082).with M/S Sheheed Subhash Gas Service(Tin No.[protected]) Opp Police Station, G T Road, Shahdara, Delhi-110032. Whenever I use to telephone to book a cylinder the person usually do not pick up the phone. Only repeated calls make it accessible. Then there is reply your turn is after a week. Phone again and come in person to book it. The person try to use the language so that the customer may not try again. Not only this they say if not satisfied then complain against us. The language is not rough but also rude one. I donot understand what to do.
I request you. I want to know what is the TAT of cylinder delivery after booking.

Indane Gas — gas refill

I HAVE BOOKED A REFILLE ON 31/12/2008 AT SAPNA INDANE ENTERPRISES, JAYNAGAR DIST MADHUBANI BIHAR. BUT TILL TODAY ON 04/02/2009 IT NOT SUPPLIED YED.

I am a consumer of Mohanil Gas Service at IIT, Hauz khas, New Delhi with Consumer No.35807. I have booked gas online on 2nd March 2009 by dialing online telephone number 1260 and the booking number received is 48. Today on 12th March 2009 i equired whether delivery has taken place for booking on 2nd March 2009. The reply was yes. I asked why i have not received the gas for booking on 2nd March 2009.
The guy behaves rudely and said that we do not need booking number. You will note your consumer number and after checking in our cumputer system we shall be able to send reminder. The computer is running but he is saying computer is not working and we can not check it now. Again he is saying if you want to complain first log compain then we will supply you gas.I want to know whether there is any checking system for delivery by this gas supply agency or any authority having telephone number for compain. If any person will receive delivery after 15 days what is the time span for booking another cylinder. Please Advice

Indane Gas — Gas cylinder refilling

Hi,

I have requested for refilled gas cylinder on 28/02/2009 and queue no is 33. I have not yet received filled gas cylinder. After waiting for almost a month, I am writing here. Although Gas is available in market and agency staff are selling for some extra rupees or say in BLACK. My Customer No: 11119, Name: Ashok Kumar Singh, Agency Name: Amarapali Gas Agency, R.N.College, P.O: Hajipur, Dist: Vaishali (Bihar).

Please take a action against agency and bring the service to normal.

Thank you

Regards
Ashok Kumar Singh

angncy is off
not have cyllender

Indane Gas — No supply of Gas cylinder

I had made booking for gas cylinder through telephone on 21.10.09 which they did on their phone ([protected]) and they said on the same day that I would be getting the gas after 7 to 10 days.Then on 02.11.09 I had visited the office for same because the franchisee people said that the same will be delivered after 7 to 10 days from the date of booking and so on 02.11.09 I visited the local Indane gas office for the gas. After I said them about the same on 02.11.09, they refused to give me the gas stating that telephone booking is not permissible and that I should do the booking in the gas card with booking date mentioned in it. So I said to them that it was their person who did the same on telephone on 21.10.09 and that he at that time that is on 21.10.09 never said that telephone booking is not permissible and as a result I did so and the person too booked the same.
But they refused to give me the gas cylinder on 02.11.09 stating that nobody has booked.So on the very same day that is on 02.11.09 , I made the booking and they entered the booking date(02.11.09) in my card and said that the same will be given to you within 7 to 10 days,
So from the 8th day that is from 09.11.09 from the booking day, I am everyday visiting the franchisee gas supply outlet for the gas but its unfortunate that they are not giving me the gas and they are having plenty of excuses for the delay.
The excuses they are giving are --
(1) We give the gas cylinder to customers after 15 days from the booking date. (Earlier they said 7 to 10 days)
(2) We don't have the gas. (They are giving to other people)
(3) We can't do anything.
(4) Speak to manager. (The manager is not available in the office)
(3) They said on 13.11.09 that the supply person will deliver the gas at your doorstep which has not been done so till 14.11.09.
(4)Now again on 14.11.09, I visited the local Indane gas supply office and informed that their gas supply person had not delivered the cylinder on 13.11.09 though my house is not even ½ KM from the office which they said that would be done on 13.11.09 itself.
They didn’t pay heed to my issue and then they said that they would be giving me the gas on 16.11.09.
This means what they said on 13.11.09 that the supply person will deliver the gas was just a false statement to distract me and there is no authencity of their words. The person sitting there are taking things for granted,
So then I asked them about the complaint book so that my issues are to noted there. But they boldly said that you should complain to the manager and then I went to the manager’s chamber and unfortunately it was 11 o'clock in the morning hours but the manager was not present in the office and so I had to return from there with a sorry face and nobody in the office is even bothered to hear anything.
Since 09.11.09 I am regularly visiting the outlet for the gas which is costing me Rs.20 everyday,
I am getting late to my office everyday since 09.11.09 and this is because of the people sitting at gas supply office. The only reason is no proper response is given to me.
The person sitting there are behaving like bosses and are not even bothered to answer or giving proper reply to customers.
My concern is
(1) When will I get my due gas cylinder?
(2) What is the correct procedure for the booking, when should one book the gas, what is the time limit and how should one book the gas(physically or through phone)?
(3) Why the people sitting in the office are behaving like bosses and are not giving proper response to customers?
(4) Why harassment is done?
(5) The people sitting at the supply office are clueless about the policies?
(6) Why the supply of cylinders is done only in the morning hours?The customers are returning home empty handed if they are coming in the second half of the day at 3 or 4 o'clock in the evening.
(7) Why the people sitting at the agency office are not picking up the phone of the customers which has been displayed as contact number for queries?
The details of the agency where customers are facing numerous types of problems is mentioned here below.
Jyoti Jwala,
Indane distributor,
Bhaga,Jharia,Dhanbad
Distributor Code no.[protected]
Contact no.- [protected],[protected]

Customer Name - Ashok Kumar Mehta
Gas Card Number - 4953372
Consumer number - 110073
SV.NO-03101

indane gas refil — no supply of gas

i booked for gas refil through SMS at 56677 on 27 th nov 2009. and recieved the booking no 1. at 11;20 am. I hav reminded the booking on 8th dec 2009.
Yet till today i hav not recieved gas refill.
kindly tell what now i hav to do. Is it fake booking through SMS.
Thanks


Gangadhar Ramchandani

connection no-A24876

Agency name- Sarwatra gas agency
Kanpur.U.P.

Dear Sir,
I am totally not satisfied with your vendor i.e. Vicky Agencies situated at Tagore Garden, New Delhi 110027, here I am an registered consumer with No.V6083. Since 16th Jan. I have been complaining them for refilling not less than 5 times, always I got assurance for same day and nothing else.

Kindly take the necessary action and do the needful.

Regards,

V R ARORA
[protected]

Dear Sir,
I am totally not satisfied with your vendor i.e. Vicky Agencies situated at Tagore Garden, New Delhi 110027, here I am an registered consumer with No.V6083. Since 16th Jan. I have been complaining them for refilling not less than 5 times, always I got assurance for same day and nothing else.

Kindly take the necessary action and do the needful.

Regards,

V R ARORA
[protected]

I would like to inform you that I am not getting Indane gas supply from Indane agency" Raghu gas service, Khanda road, Gurgaon. Phone:[protected] ,[protected], [protected]
It is an extremely bad and poorly managed service .
My present complaint is : My consumer no. is 31994.
Last gas received from you was on[protected].
New booking done on[protected]. and as on 19th Feb also I have not received gas from your agency. Even after one month and 4 days , you are not supplying gas.
Phone numbers of this agency is never picked up by the staff. Mobile numbers of Mr. Sharma or Mr. Sudhir is not reachable. Reason is not known.
For every work I have to come physically to your agency- whether it is for Booking, giving you first reminder, then second reminder . I waste lot of time to follow up for gas .
With two cylinders connection , me as a consumer is highly frustated.
Higher Authority of Indane organisation must take action on this complaint.

Shambhu sharan, consumer no: 31994, Gurgaon.

Indane Gas — Delivery in supply of Refills

Delay in delivery of Refills

Dear Sir/Madam,

My consumer no. is 20764. I booked the gas on 19th Sept 2010 from Manu Flames, Meenu Huts, XIX/658(1), Hill Road, Aluva. But as on 12th Oct 2010 I haven't received the cylinder yet. When I try to contact the gas agency, either the phone keeps on ringing and ringing and nobody to answer or by any chance if they answer, the reply what I get is that the cylinder will be delivered next week. And the week went on.

My question is why there is such delay?? And in BLACK, people are getting it instantly by paying 500 rupees and why the consumer has to suffer???? When I enquired with many other people who have Indane Gas connection, they do not have so much delay in getting the refill............

Many o[censored]s are working women and we find it difficult to manage things without gas and depending on other modes of cooking which is time consuming.
I request the concerned authority of Indane Gas to look into this matter and take necessary actions.

And my another query is do IOCL company has any issues in supply of Domestic Gas? If so do consumers have any other option to transfer the gas connection to another company like HP or Bharat Gas???

Thanks,
Vidhya Shinu
C/O Philomina Joy (20764)

Indane Gas — no Supply of gas

Iam a customer of M/S Manu flames ,Indane gas ditribute ,Aluva,Kerala.I have 2 cylinders .
unfortunately both cylinders are empty because of the delay in supply.

1.I was last supplied on 12/10/10 for which the bill was generated on 06/10/10.Why there

was a delay of 6 days from the date of billing?

2.I was told that simultaneously i cannot book for the next until the gas is not supplied

3.when i got supply on 12/10 /10 immediately I booked for the next online on 12/10/10 and
I was allotted booking no 232.

4.I was waiting for my supply till 16/11/2010. On 16/11/2010 i approached the agency and
enquired about my status. To my astonishment he told me that the gas was not at all booked
When i explained him that I was allotted the booking no,he told me that because i have
booked before getting the next supply the system may not have accounted the booking.
I would like to know , if that is the procedure why system allots a booking no?

5.I asked him for the complaint book and he gave me the book.In the book i have
registered a complaint in page no 13. In the column "action taken"
almost all the columns were blank .

6.It is understood that the gas booked up to 26/10/2010 has been already supplied where as

i have booked my gas on 12/10/2010 is not still supplied

Please arrange to inquire into the matter and give me reply.The detailed address of

myself
and the distributor is given below.

ABDUL KHADER MANU FLMES
11/353C/THSKIDIYIL, (INDANE DISTRIBUTORS)
KODOPILLY KUZHY MEENU HUTS,X1X/658(1),
KUNJUNNIKKARA NEW HILL ROAD,
ALUVA 683108 ALUVA. 1
KERALA KERALA
CONSUMOR NO 1571,PH [protected] PHONE[protected]

Indane Gas — no supply for indane gas cylinder

no supply for indane gase for month period.
please enquiry the binod indane gas agency .
address :- p.o.- sindri dist. dhanbad
state :- jharkhand
pin 828122

Indane Gas — no receive cylinder

my name is mr. siraj ismail kaduji, i live in tankaria ta, and dist bharuch. i have a gas conection deler by palej indane agency, my coustemer no. 7321. i book new cylinder on jan 2010, long time my booking no. 1526. at this time agent say we have no cylinder but what can i do? the booking no 1850 ricived cylinder but i cant ricived then my no is 1526.

Indane Gas — GAS NOT BEING SUPPLIES

SIR ,
I AM K.BALAMURUGAN . MY CONSUMER . NO 25601. I BOOK MY CYLINDERS WITH OHM SHAKTHE GAS SERVICE . FOR LAST 3 MONTHS THE SERVICE IS NOT GOOD AND THEY ARE NOT DELIVERING THE CYLINDERS ON THE CORRECT DATE . THIS MONTH IT HAS BEEN 20 DAYS SINCE IS BOOKED THE CYLINDER AND STILL IT IS NOT BEEN DELIVERED AND THEY ARE STILL URGING THAT IT TAKES 6 MORE DAYS TO DELIVER THE CYLINDER BUT OTHER GAS AGENCIES ARE DELIVERING THE CYLINDERS ON CORRECT DATE , ONLY THIS AGENCY IS DOING LIKE THIS.WE TRIED TO COMPLAIN USING SERVICE COMPLAINT . NOS BUT THEY ARE NOT IN USE.