Indian Oil Corporation [IOC] Complaints & Reviews

Sir,

Yesterday I have lodged my complaint on the above subject at your website but there is still no action taken by the company in this regard.
I request for an early delivery of the LPG Cylinder and necessary action shall be taken against the LPG distributor.

My Consumer No: KA 14993
Distributor Name: Kay Aar Arts, Filmistan, Delhi

Yours faithfully,

Nand Kishore
Export Inspection Agency-Delhi
Ministry Of Commerce & Industry
New Delhi

To
1.Indian Oil Corporation Ltd.,
Represented through Chairman,
Indian Oil Corporation Ltd.,
Regd. Office: ‘Indian Oil Bhavan’,
G-9, Ali Yavar Jung Marg, Bandra (East),
Mumbai – 400 051.

2. General Manager (LPG-MO)
‘Indian Oil Bhavan’,
G-9, Ali Yavar Jung Marg, Bandra (East),
Mumbai – 400 051.

3. Sr. Manager (LPG)
Punjab State Office,
Indian Oil Corporation Ltd. (MD),
Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh

4. Sri Jagdeep Rana,[protected]/[protected]
Indian Oil Corporation Ltd. (Marketing Division),
Indane Area Officer,

Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh

5.Mr. Rajesh Kumar Sharma,[protected]

Indian Oil Corporation Ltd. (Marketing Division),
Indane Area Officer,

Plot No. 3 A, Sector 19 A, Madhya Marg,

Chandigarh.


6. Director
Legal Metrology, Govt. of India,
Deptt. of Consumer Affairs,
Krishi Bhavan, New Delhi

7. Dy. Director
Legal Metrology, Govt. of India
Deptt. of Consumer Affairs,
Regional Reference Standards Laboratory,
Chandigarh

8. Addl. Secretary
Department of Consumer Affairs
Ministry of Consumer Affairs & Public Distribution,
Krishi Bhawan,
New Delhi

9.Govt. of Punjab, represented by
The Controller, Legal Metrology
Govt. of Punjab,
Food, Supplies & Consumer Welfare Department,
Chandigarh

Subject:- Complaint against Deep Indane Service, Agency, Majri, District, Mohali.

Sir,
I, the inhabitant of Village Mullanpur Garibdass, submit as under:-
1. That my village Mullanpur Garibdass, which is situated at a distance of hardly 3 kilometers from Chandigarh, inhabits the population of around 12000 people. Of late, every family is solely dependent on Liquefied Petroleum Gas (LPG) for its cooking needs. I wish to highlight to your goodself the very genuine grievance and hardship being faced by me and people of the village, that there is no LPG agency or Godown of the Indian Oil Corporation in the near vicinity of Mullanpur Garibdass.

2. That the only Gas Agency through which LPG cylinders are supplied in our town, viz. Deep Indane Service, Majri, District Mohali, is situated at a distance of about 12-14 kilometers. There is no door-to-door service for supplying cylinders in my town. The persons running the said agency dictate their own terms for supplying LPG cylinders to the poor inhabitants of the town and sometime charge more price than the fixed by the corporation. There are no fixed working hours of the said agency. The persons running the agency do whatever they like and they unnecessarily harass and humiliate the poor inhabitants of our town. The employees deputed for supplying the cylinders don’t have any etiquette/ manner how to communicate with the customers and they always used such a rough language to the customers. Moreover, the telephone/mobile numbers installed at the agency for gas booking are always out of order. As such, in this computer-age also, one has to waste his/her entire day, sometimes more than one day or two, to get an LPG cylinder refilled from the aforesaid agency, which is very humiliating and embarrassing too. Therefore, I submit number of complaints against the said agency before your goodself which are as under:-

1. No –door-to-door service is provided to the consumer.
2. They openly sold LPG cylinders in black in the market.
3. Communication of the employees deputed for delivery of LPG cylinders alongwith dealing of the proprietor Mr.Sukhwinder Singh with the customers is not good.
4. Gas in cylinders always underweight and the seal of the LPG cylinders always found broken as the employees deputed in the godown may pilferage the gas.
5. The phone/mobile numbers installed at the agency for booking are always out of order.
6. There is no time fixed by the agency for the delivery of LPG cylinders in the area that also in working days. Due to that reason, employees working in the Govt. offices face severe problems.
7. I don’t have any male member (except my father who is suffering from brain hemorrhage) at home to carry the LPG cylinder from the place where the tractor-trolley of the agency comes in working hours, for distributing the LPG cylinders which is far from my home. I also put my grievance before the Area Manager, Mr.Shakula verbally on his mobile [protected] so many times, though he assured me to sort out my problems but he did not take any action against the proprietor Mr.Sukhwinder Singh. I feel that they both seem to be hand and glove that is why my genuine problem is not solved.

Your are, therefore, requested to kindly look into the matter and take necessary action against the erring agency and sort out the aforementioned problems faced by me and make necessary arrangement for opening a Godown or LPG agency in the Mullanpur Garibdass, at the earliest so that the residents of our town may not be subjected to any further harassment and inconvenience.
Thanking you.
Yours faithfully,

Dated : 28.2.2008 [ SUDHIR KUMAR ]
s/o Nirmal Singh, V.&P.O Mullanpur Garibdass, District Mohali.
Consumer No.D-3111

LPG — broken seals and pilferage from LPG cylinders

I'm Dr. R.V. Singh on transfer from Ahmedabad to Lucknow. I am shocked to observe that Indane is meting out step motherly treatment to its customers at Lucknow (may be in entire UP). While at Ahmedabad we used to get cylinders sealed with an aluminium cap, which could not be (in normal course) tampered with, but in Lucknow all cylinders are delivered with a plastic tape wraping. All refils that I have received here last only 28 days on an average, while at Ahmedabad they would last 47 days.
The delivery boys, upon taking the delivery from the godown, siphon about 2/3 kgs of LPG to 5 kg cylinders (sold by the shops along side the UP towns).
None raises a voice, for obvious reasons (need I explain them?)
However, Indane, on its part can definitely address the problem by making it mandatory to provide aluminium seals and a plastic tape seal over it and ensure that the cylinders are delivered at the consumers' doorstep in that condition.
Its a matter of grave concern to observe that a PSU of the stature of Indian Oil has cannived with the mafia to put the ultimate consumer at loss by allowing the dealers/ delivery boys an opportunity to tamper with the LPG refils.
Earlier also I have written in this very site, but in vain. Would anybody listen, please!!!...

I had booked my refill with DK agencies in JP Nagar, Bangalore. Consumer#23280 on 12th Jan 2009. The ticket# given is 3855.

They had promised to deliver in 4-5 days. It is over 10 days now and every follow-up call results in empty promise of delivery the same day.

I suspect they are delivering out of turn keeping innocent consumers waiting.

Your intervention and feedback is appreciated.

Your Sincerely,

Sampath Iyengar
E002, Adarsh Palace,
47th Cross,
Jayanagar 5th Block,
Bangalore
560 041
Tel [protected]

Indian Oil — Non Delivery of LPG Cylinder

Sir

I am a consumer with IOL's dealer in Sahibabad M/s Yadu Indane Gas Seva (Consumer Number 12112) .
I find the services of my IOL dealer very careless and irritating, getting refill is always a problem. Needless to mention, the problem o[censored]nderweight cylinders.

I had requested a refill on 13.01.2009 and it has not been delivered yet. We were told that it will take 8-10 days. After that, on enquiry we were told that it will be delivered in a day or two. Then they started saying that the house was locked. Which is impossible and can be proved.

Now since last 3 days - they are saying that the cylinder will be delivered tomorrow for sure.

Yesterday (05.02.2009) at around 2.30 they said that it will reach at 3.30 pm but it didn't.
After 5.30 pm no body picked up the phone.


Sanjaya Kumar Singh

I m a consumer of Indane gas. My consumer no is 38695 & the agency Name is K2 interprise, sarita vihar, N.Delhi. I had booked a cylinder on 07/02/09 and they are not deliver till now, i have visit two and three time always they said we will send you tommorow or you have to come in the morning at 6 o clock, Ad they said also some times there is no booking done for this consumer number and they took again and then they delivered the gas on 03/07/2008.whenever i have booked verbally on thier booking counter two times they have not give booking no and all that It seems they are harrassing me. Is there any kind of rule supplying gas more than 45 days to 60 days. If it is like that then how can i manage the cooking. I am holding two gas cyllinder but both became empty.this situtaion advise me that i look for other gas agency like bharat petrolem like, plz take action agains it otherwise will be voilet faith cusumer like me treally .

Thanks & Regards
ISRAR ALAM

I want to done double cylinder instead of single cylinder becouse it becomes highly problem when gas is last. in this connection I have been trying for two years for double connection but it is says that no this time no any order is given this time for double connection. please give order immediatly and oblige you.
Thank you.
From
Surendra Kumar
C/O Deep Juoti Gas Agency, Pandu,
Anand Nagar, Adabari, Guwahati - 781012.

Dear Sir

I want to make a complaint for the delivery of cylinders.
This is about Harson gas service SCF 02 Gaini Zail singh Nagar Ropar
They usauly do not deliver gas in time. People do not Know complant reguster.

Behaviour of Staff of Harson gas service is not very good they do not who to talk.

you have to take an action on it.
I book my gas on 08.10.09 but till date there is no delivery

Regards

Pardeep Sharma

indian — late dilevery

late dilevery

Dear Sir,

we wish to inform you that we are resident of shiv chandra path-2, near svd school kalimandir road, hanuman nagar, kankerbagh, patna-800020, and user of Indian gas . In our Area rashmirathi Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.U14141
booking date is 03.11.2009.

but regret to inform that till today (17.11.2009) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regards

vijay kumar
mob:- [protected]

Dear Sir,
I am LPG Gas Consumer. I deal with Vasant Kunj Gas Agencies Chatterpur New Delhi . My Consumer No 16815 My problem is after booking they have not supply the gas home delivery. and always there Telephone no 26803377/26803399 is falier

Presently I have booked the gas on 05.12.2009 at 11.45 am th. tomo gas booking no 25611031 my booking no is 1 . But I have no deliver gas cylender. I can not understand our cylender book or not . how I can know we are booked or not they open on 10.00 Am To 4.30 PM and my my office hour 9.30 am to 5.30 PM ..

I request to you please solve my problem.
Thanking You,

Rajendra Kumar Bharti
86-A, Rajpur Khurd Extention
Near RAm Mukahl Dyal Yog Mandir
Chatterpur Road, New Delhi 110068
[protected]

indian — LATE DELIVERY OF LPG FILLING CYLINDER

DEAR SIR,
SUBECT- LATE DILEVERY OF LPG FILLED CYLINDER

WE INFORM YOU THAT I AM USER OF LPG INDIAN GAS. I AM CONSUMER ON VICKY GAS AGENCY, B-15, SHOPPING COMPLEX ,
TAGORE GARDEN N. DELHI.
OUR CONSUMER NO- 8554
BOOKOIN DATE[protected]
BOKKING NO- 25 (troma )
REGARGD
KEISHNA DEVI
H.NO -WZ -283/368
VISHANU GARDEN EXTN.-1
(m) [protected]
E-MAIL - [protected]@yahoo.com

indian — non delivery of lpg cylinder

i family staying in new delhi uttam nagar mohan garden my consumer no rf 04993 distribute raj flame i have booked gas on 21 feb 2012 but till date he is not deliverd cylende i have also previous month booked gas but same my wife asked him why he is delaying the gas delivery he is answered main greeb admi hoon karna padta he is sale my booked cylinder outsider

SUB: COOKING GAS BOOKING.
1) MY GAS AGENCY M/S. NURSINGHKRUPA AGENCY/AKOTA IS NOT ALLOWING TO BOOK ANOTHER CYLINDER BEFORE 20DAYS (FROM THE DATE OF FIRST CYLINDER ISSUED).

2) AFTER 20 DAYS THEY ARE TELLEING THAT YOUR CYLINDER WILL REACH WITH IN ANOTHER 10 DAYS.

3) AFTER 10 DAYS THEY ARE SAYING THAT IT WILL TAKE ANOTHER 3/4 DAYS.(I.E. I HAVE BOOKED ON 8TH, 0N 19TH (TODAY) THEY INFORMED THAT IT WILL TAKE ANOTHER 5 DAYS.

THESE PEOPLE ARE HARRASSING THE PEOPLE LIKE ANY THING.

IS IT A JUSTICE TO YOUR CUSTOMER? KINDLY AMEND THESE RULES AND DO THE NEEDFUL.
S.K.NAIR, CUSTOMER NO.155453,
B14, DEEPDARSHAN SOC.NO.1
ATLADRA, BARODA 12
PHONE: [protected]

Inspite of serious complaints the Company failed to take prompt action.In my case (Customer No:25504) M/S Mukund Enterprises the gas supplying Agency at Barkatpura on 3-9-2010 refused to book re-fill since they have already sold it in Black.Complaints made to Controlling authorities resulted in nothing'

i have a LPG connnection(single cylinder) from pushpak gas distributor, kalawad road, rajkot, gujarat.Whenever i call him for a gas cylider he did not attend the call at most of times. wnen ever he attends the call he says that delivery will be in 10 days.i have only one cylinder and it is very diffcult for me to make arraingements for these 10 days. further whenever i say for second cylinder he replies that the company is not issuing 2nd cylinder. This problem is persisting forthe last 4 years. The behaviour of that dealer is very uncourtious.
Customer No. 14615

porm for trnsfer of address

Dear Sir/Madam,

This is Rajesh Kumar; residence is in 28 sector of Faridabad (Haryana). I need new gas connection. To get new gas connection I went to Rainbow Gas Agency of Indane Gas in 28 sector, Faridabad on August 2007. That time they said correctly stock is not for new connections; new connection may be open after two-three months.

After three when I went again to Rainbow Gas agency, 28 sector-Faridabad, the answer was same as on august 2007. Since august 2007 Rainbow Gas of Indane Gas answer is same till date.

Please help me to get a new gas connect.

Best Regards,
Rajesh Kumar
Mobile No. [protected]

Delivery boy is taking extra amunt additional charges is taking from the cutomer.

THIS IS ONE OF THE WORST GAS AGENCY IN BANGALORE. THEY ARE NEVER BOTHERED ABOUT THE CUSTOMERS. i HAVE A SINGLE CONNECTION AND i HARDLY BOOK ONCE IN TWO MONTHS OR SO. THESE PEOPLE HAVE PROVEN WORST AT THE WORST SITUATIONS BY NOT DELIVERING ON TIME.

THE MOST WORST THING IS THEY WONT LIFT THE PHONE EVEN THOUGH WE CALL THEM CONTINEOUSLY FOR BOOKINGS.

SOMETHING SHOLD BE DONE TO THIS.

Worst Service-Rashmi Gas Agency Bangalore

We have booked the gas on 21 Jan 2009. Inspite of repeated calls and reminders they do not provide the customer satisfaction. They just bang the phone without any clarification. It shows in the bill the delivery date is 02 Feb 2009 but we have received on 10 Feb 2009. It my humble request to take necessary action towards this agency. we are facing this problem a more than a year. I have no idea, what is the use in having double cylinder, When we receive for single cylinder procedure. When we have double cylinder there should be a proper formalities. It is highly pathetic of this agency.

The consumer number is 9295 in the name of Mr. Ananda Rao.
Address:No 560, Kuvempu Road, Ward No 6,
Udaynagar, Behind Tinfactory
Bangalore 560016

Regards
Shobha

I agree to stop this type of corruptions and the aforesaid issue.
Jago Grahak Jago !!!

Thanks

I am a private Sector Employee, shifted to faridabad and living in Green field colony Faridabad. I wanted a new domestic gas connection from Mohan Gas Agency, Near Kaniska Apartments, Sarai Khwaja, Faridabad, Haryana. I completed all the documentry obligation, but the agency is not saying that new connections are closed now a days.
Please help me to get one connection.

Resp sir/madam
yesterday I have gone for the booking of the cylender in your local agency in Dhuri disstt sangrur-148024
.But there is a ur staff member named Surinder kaur misbehaved me and took my copies with her and not given to me.
she also not booked my cylender.
I have also come to know that she sells the cylenders in black to the people.
It makes bad reputation of the company .
please take a strict action against this lady and give me my copy back.provide me the cylender also.my booking order no. is 9869

Sir myself Rakesh Varshney from meerut. sir there is a problem occured - problem is - under weight 5-Kg. my connection no. is --- 4402
please take action on it.
Thank's

Rakesh Varshney
40/25 c- shiv shakti nagar meerut
mob.- [protected]

Dear Sir,
Late delvery in Gas cylender Sir my name is Sanjay Kumar Verma Indian Gas Comsumar No is 12036 my Connection is Pahan Gas Agency in Jharkhand at Jamtara Dist so He did not delever the properly. sir my mobile no is [protected] please give me the right advice

Indian Oil Gas Connection — second cylinder not issuing

Dear Sir,

I have approached to my gas dealer Banjara Gas Service, Yousufguda- Hyderabad for second cylinder in 2003 and repetedly approachig to the dealer but till date not issued to me. In the year 2007 July he has given booking no. (9355) and whever I go there he tells some or othre story but nothing is happened.

Please do the needful.

indian oil gas — not issuing

sir they r not issuing gas. cell no.[protected]

I have booked for gas delivery at Bharat Gas- Laxmi Gas Agency, Bhubaneswar since last 2 months. But till date (17.08.2011) there was no response. After each visit to the agency they only said that "tomorrow the gas will be delivered " since last one month. Not only this time this situation faced by more and more customers booked with this agancy. Please take an action for solving the problem.

Sir
I was customer in Magadh gas agency, Kurgy, Patna. One week back suddenly I came to know that
the agency has been sealed and the customers will now have to shift somewhere else.As told by the
gas agency we have to submit the original paper of the gas connection.The blue book is with me but it
seems that the original paper have been misplaced somewhere else or have been received by the
Magadh gas at the time of getting connection by transfer.I tried my best to find out the original paper
but invane.Now since I have problem of gas scarcity what shall I do.Kindly do help me.

Yashjit Kumar
Consumer Number - 948(Magadh gas agency)
S V R No -808095/ 16.6.2007( Rajdhani gas agency)
Consumer Number - RD 21044 ( Rajdhani gas agency)

HI IOC
This complain regarding my LPG gas connection booking request.
I had book a new LPG connection with Sona gas enterprises on 17 July 2012 booking no 8282. But till date I did not get any response from their side. I visit over there 3 time scence booking date. And every time they told that u will get the connection next month.
But today they are saying we will give you a connection but you have to give in written that you don’t have any problem with non sudisidized connection. Any every slender will be charge 900 + Gas stove _pipe and regulator and lighter (5300RS) and I think I have to o get 6 subsidize slender. Which they are denying.
Then I say that I have done booking last 4 month back and then changes were 4300. And i[censored] changes the charges then I should be eligible for 6 subsidized LPG cylinders.
This is very frustrating situation I am using induction cooker and I can’t continue with it.
Have you make this policy (new connation will be given non subsidized rate)?
IF yes then what is the meaning of booking. I am putting my request 4 times. Every time I got response from you side.
So please help me. Looking for solution from your side ASAP.

already booked the gas cylinder the gruhalaxmi gas boy came to the my residence on 20.08.2010 at 17:45 my door locked when I came to my house see your notice thanking you for your information.Further it is informed that please send cylinder as early as possible
my custer no. 31326-A, IDPL Colony, Balanagar, Hyderabad

My consumer no. 30448 with Patparganj Gas Service, a distributor of your company. Contact no. of the distributor is[protected]/[protected].

Today I have been delivered gas cylinder for the sixth time by the above distributor in the lats 3 months. Everytime I have been supplied with a defective cylinder it has turned out to be a defective one and most alarmingly four out of six times the above distributor has supplied the same with leakage thereby leaving us to face a dangerous situation. Today the cylinder was delivered at 05.30 in the evening and by the time the leakage could be detected the distributor had closed its office.

One can now understand what kind of grave situation we are now facing. I sincerely suggest that an enquiry be done on this issue. I do suspect that an organised racket may be involved in it where the above distributor may also be a part of it.

NISHA DEVI AGRAWAL,
GANJ BAZAAR, KHARSIA,
DIST.RAIGARH (C.G.)

CONSUMER NO:V-2744
CARD SERIAL NO. 90177
SV NO. AND DATE: 3411273 &[protected].


Sir, I had been delivered a defective gas cylinder on[protected] from VIBHUTI GAS AGENCY P.O. KHARSIA PIN 496661 DIST. RAIGARH ( C.G.). Gas from the cylinder is being leakaged. We had written a complaint letter to their office but no action had been taken necessarily till time. Please, take necessary action against the agency. The phone nos. they had given are [protected], [protected] but whenever we call no response is given to us.

I had taken transfer voucher (No.-[protected] Dated- 19/12/2011) from Jalpaiguri District Central Co-Operative Consumers Stores Gas Agency, Jalpaiguri West Bengal for transfer of my domestic Indane gas connection from Jalpaiguri To Dumdum ( Kolkata - 28 ).
I have submitted the TV to local Indane dealer M/s Chiradeep Gas agency, Dumdum Park Kolkata on 20/12/2011 ( Ph No- [protected] ) but till date I have not received any connection.
I an helpless, Kindly assist me to get my connection as early as possible.
With thanks.
Biswajit Das
99/62, Flat No- 2A, 2nd Floor
Jessore Road
Kolkata- 700028.
Ph No- [protected].
Email ID - mr.[protected]@gmail.com.

zdv

I am a consumer of Sonker Gas Agency, Arya Ngr, Kanpur. Since I am away from Kanpur most of the time I do not get it refilled nor ask anyone to collect the LPG in scarce time also.

Two weeks ago I approached the Gass Agency for booking I was told that my name has been blocked by Indian Oil (Lucknow) and a refill will be allowed only if I buy a rubber tube from them.

On approaching the concerned officer of Indian Oil Mr. Sudhakar on cell # [protected] I was told that this will not happen in future.

Today 3rd Oct 08 I approached the said distributor for booking but was told that he can manage it this time but in future he may not be able to get my gass refilled and also told me that my connection will be tranfered to some other agency.

The above fact has been mailed to the Lucknow office of Indian Oil Corpn.

A nice policy !!

I booked refill gas on 17th june 2009 on my connection no M-6824 Mohan Gas Agency Barra Kanpur.On 01July 2009 deliveryman came to deliver leaky refill and he did not let me check it.Ultimately I did not take leaking refill.I am deeply hurt by agency's customer service.

Respected Sir,
I would like to bring to your notice that in my locality the gas cylinder is charged 400rs by the Distributer Jaya Gas Services Phone no[protected] varkala Trivandrum Kerala.This is a real outrage as there are only two gas agencies and they are increasing the price at their will.I am residing at Vennicodu in Kadakavoor .The agency does not attend any calls and used to delay purposely and no bill is provided. Its a curse to our place.Also they use filthy language when complained..Sir please solve our grievance and take necessary action as early as possible.

Manoj u r right i didnot know why they r chaning their telephone numbers and why they r not picking the phone while ringing...

Indian oil corporation — not delevering properly

lpg cylinders not delevering properly as per our standard instructions. and also they are selling in BLACK, their staffs including manager are not answering propering to the customer. and the delivery boys forcely they are asking for tips ( extra money) .why the indian oil corporation they are not taking action on these agencies. i belive we will immediate remedy.

Dear Sir,
I the undersigned was regular LPG customer of your company. My consumer No is GG21252 and my delar name is M/s Gujral Gas company, 1 Kingsway, Cantt, Jabapur (MP)-482001.
It is noticed that the above delar is not deliver LPG cylinder in proper regularly and he says he is not public servent to take any complaints and he said you go the complain our national services.

you are requested to take necessary action so that all customer relief delar attitude.

Niraj Kumar, Jabalpur

my gas connection was debarred by your agency in ghughus because of my time period was expired to refil my cylinder.so i would like to continue my gas connection.

We find it extremely difficult to get a refill at Mussoorie (Uttarakhand). Earlier a truck, laden with cylinders, used to come to Library or Mall Road and we could get cylinders easily; but now we are asked to procure it from King Craig, about two Km. away. The coolie charges Rs.100/- per trip, but then it is not certain that the cylinder will be available. This time in June' 2010, we had to send a coolie daily for three days and then we were asked to purchase it in black ! A slip is issued by your office on Mall Road and we were told that the slip is valid only for three days, and if the cylinder is not available by then, only way out is to purchase it in black !
Can some arrangements not be made to ease the situation ?
Mrs. Indu Gupta,
"Shantika"
Camel's back Road,
Mussoorie
Consumer No.M-19000

No one picks the call and allways in use busy mode through out the day whenever you call the emergency numbers given for the Indange Gas leakage in chennai region, The numbers given are
[protected]
[protected]

I do not know whom i need to report, but some one able to resolve or talk to the authorities that will really good.otherwise some day because of this a major accidents will occur.

I had a Gas Connection in UP and I got it transferred to Bangalore on 9th Mar 2012. After the transfer I asked for second cyclinder as the agency in UP told that we cna get it easily since it is our right. The KK Indane gas agency in Bangalore (Ulsoor Lake area) told me that I will get it in next one month but when I am calling them after 2 and a half months they are telling that you cannot get it at least for 2 years. They will give different numbers of their bosses and all the people will tell different stories. The problem is very simple if a person has only one cyclinder and the gas in the cylinder gas gets emptied today, he will have no means of cooking till next days as they take 10 days to deliver the gas. So a family is forced either to get it filled from outside or to get gas in black which as per the goverment is a crime. They are forcing us to do the crime and they are telling that even IOCL cannot do anything for them. I am really frustated handling this people. Can someone from here post this to right authorities about the complaints Indane gas is having.

- Mihir
- [protected]

At 11 we have noticed smell in our kitchen my wife said i am hearing a sound near the regulator. I went and saw gas heavily leaking from the bottom of the regulator. The moment i remove the regulator the leak stops and when inserted it is leaking.I have told my wife not to lit any thing and opend all windows and removed the regulator and we came out from the kitchen. I tried to contact the emergency N [protected]. from 12 !3. 30 phone ringing no body lifts. I phoned to INDANE [protected] and after hearing all recorded programs finally a lady took and answered and asked to contact the same [protected]. I tried many times and no body lifts. Well i contacted my supplier dealer /s KK enter prises which is some 15 Km away. all the 3 phone No are ringing and no body lifts. [protected], 25566799, 25513291.Finall y got fed up with the emergency services i went to near by private gas supplier and asked him to give me two inner o rings which comes in the cylinder. The boy removed from one empty cylinder and i happily gave him 10 bugs. I came home and removed the old one and replaced with the other and the leak has stooped. well i agree what i have done is worn. But why the customer care is negligent. and forced the way i have to do my self. if it was worst condition or caught fire. or burst what is our fate. this is India, and every thing is taken casually. My con No CX 3051404
raju