[Resolved] Indian Railways — Cancellation of E-ticket when train was running late for more than 3 hrs | |||
Sir, I have booked a e-ticket from nagpur to pune in Azadhind Exp. My travel date was 12th sept 2010. Its PNR no. is [protected]. Train was running late by 8 hrs. As the chart was prepared and the counters in nagpur railway station were closed, i filed the TDR. In this case i should get full refund as per railways refund policy but i have got only Rs. 166 which is 50% of the total fare. And now when i am calling at customer care number, i am not getting any proper response. Following are the details for your reference: Transaction Details PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected] Booked On:[protected] Class: SL Internet Service Charge: Rs 10.00 Date Of Journey: 12/9/2010 Railway Zone: CR Bank: HDFC Total: Rs 343.00 Train No: 2130 Ticket Charge: Rs 333.00 From Station: NAGPUR(NGP) Quota: General To Station: PUNE JN(PUNE) IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai Ticket Details S# Name Age Sex Coach Seat Res-Status 1 Manish Shivhare 27 Male 0000/ Booked TDR Details Reason For TDR: Train Late More Than Three Hours. TDR Status: EDR Approved Reference No: ekt[protected] TDR Zone: CR TDR Filing Date: 13-Sep-2010 Refund Details Refund Status: Not Approved Refund Date: : 19-Sep-2010 Refund Amount: Rs.166.00 I will be very thankful to you, if you could help me understanding further process. Thanks and Regards, Manish Shivhare Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Railway Ticket — Train late by 8 hours
This is to inform you that As I was travelling by VenGanga Korba Yeshvantpur Spcl on 18th of Oct from Bilapur to Bangalore, the train went late for about more than 8 hours.Can anyone let me know who is responsible for this cause,As i Consider Railway Departments responsible.
Passenger were left with no other choice rather than sitting and waiting ! And please let me know who will pay for wasted Extra 8 hrs to passengers
Railways — REFUND OF E-TICKET.TRAIN CANCELLED.
Subject: TDR FILED---REFUND NOT RECEIVEDDEAR SIR,
I BOOKED A TICKET ON 6-12-10 BY TRAIN NO.6724 (ANANTHAPURI EXPRESS) FROM TRV TO MAA IN THE NAME OF MY SON T.MUTHURAMAN.THE TRAIN WAS CANCELLED DUE TO FLOODING OF TRACKS NEAR NAGERCOIL .I FILED A TDR ON[protected], BUT TILL NOW I HAVE NOT RECEIVED THE REFUND MONEY.
IT IS GOING TO BE ALMOST 5 MONTHS SINCE THE TRAIN WAS CANCELLED & I HAVE FILED A TDR THEN ITSELF. BUT STILL I HAVE NOT GOT MY FULL REFUND OR ANY REPLY FROM THE RAILWAYS.. IF I DO NOT GET MY REFUND OR REPLY I MAY BE FORCED TO LODGE A COMPLAINT WITH THE HIGHER AUTHORITHIES.
I HOPE THE REFUND WILL BE SETTLED VERY SHORTLY.
THE DETAILS OF THE TRAVEL ARE:
PNR NO.[protected]
ETICKET
TRANS ID [protected]
DT OF JOURNEY-----08/12/2010
TICKET CHARGE ---RS893.00
THANKING YOU
Refund on cancelled Train — Refund not received journey dt 19.09.10
We have booked 2 birth in 4120-DDN KGM Express in AC-2 through Travel agent Reliance Business Centre DDN to travel from Dehradun to Kathgodam. we have confirm ticket to travel on 19.09.2010. PNR NO [protected] & Transaction ID [protected] .Total amount paid Rs.1213/- .Due to unpreceedented rain in & around dehradun the said train was cancelled from Dehradun on 19.09.2010.Travel Agent send application to refund the same as train was cancelled & send 7-8 reminders since then but Refund is still awited.I hope higher authorities will look into the matter & refund me full amount at the earlist through travel agent.Kindly acknowledge.
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Indian Railway — non cancellation of ticket due to late train,
I was book a ticket vide PNR no.[protected] and on the journy date the train is late. I just want to cancilled the ticket and refund my balance after the deduction as per nors. But in spite of several efforts i`m not able to cancille the above ticket online. The cause is thath"The chart was prepared for this ticket you can not cancel this ticket." At the time of report the train is not arrived. So please give me more instruction for the refund after cancillation.