Kaunsa.com — Item not shipped till now

Address:Gujarat

Dear sir,
I have placed order for Lava Mobile handset from www.kaunsa.com,when I placed the order the delivery time was shown 7-10 days.
I placed order on 10th April ,but still I didn`t receive the product, when i contact to customer care, it says the delivery time is 15 days ,you will get your product soon as we get in stock.if the item was not in stock why they written on advt.that item is in stock.

Pls look into the matter, I herewith attached snapshot of my order , Thank you,

Regards,
Harshadbhai Solanki
M:[protected]
Bhavnagar
Gujarat
+1 photos
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Dear sir,
As per my order Ref. ID: Kaun/107026 from (Mify Solution Pvt. Ltd.) Kaunsa.com, I requested to refund my money,
they replied me that the item has been dispatched, so they can`t refund the amount, but when i asked for docket details for the same,
they denied to provide me docket details. Mify Solution Pvt. Ltd (Kaunsa.com) is fraud company.
Kindly help me to refund my money from this fraud company.You are the last hope for me.
I have attached all the snapshot I have,

Thanking you,

Regards,
Harshadbhai Solanki
M: [protected]
Bhavnagar
Gujarat
India

Official Response from Kaunsa.com Support

Dear sir/ M’aam,

We thank you for writing to us and providing us with your feedback through this blog.

However we are unable to verify your issue and provide a suitable resolution through this blog. Kindly login to our site using your account details, go under the my account session and raise a ticket for a speedy resolution. You could also give us a call at the below mentioned no. Where you will be to speak to our customer care representative directly.

Incase you feel your issue has been pending and needs immediate attention; you could mark an email to our escalations team at [protected]@kaunsa.Com. Our escalations team is committed to resolving every case and will be more than happy to assist you.

We request you to bear with us in the interim.
Assuring you of our best services.

Regards,
team – kaunsa.Com
contact numbers:
board number[protected]:30 am to 6.30pm) monday to saturday
Guys beware of these people, these are Fraud people, DO NOT BUY ANYTHING FROM KAUNSA.COM, i ordered (Order ID : KM[protected]) a samsung chat on 10th june got it on 27th june the worst thing is the phone was Network locked, i raised a complaint on the same day, till now they have not replaced my phone neither refunded my money, they wont answer the call in email they say they will update you within 24hrs its more then two weeks now no update from them. i made a mistek buying from these people. check on internet its flooded of kaunsa.com complaint. check [url=https://www.consumercomplaints.in/kaunsa-com-mify-solutions-b115244]Kaunsa.com Complaints & Reviews[/url], [url=http://indiaspeaks.org/kaunsa-2/kaunsa-com-review-a-fraud-website/]Kaunsa.com Review: It's A Fraud Website | India Speaks[/url]

Why cant all the people who have been cheated from Kaunsa.com file a Fraud case, Go ahead File a case against them, 100 FIR for Fraud should be enough to take them down. I have been cheated as well i will also be doing the same thing FIR against Kaunsa.com for online Fraud.

stock not received

I purchased 3 sets of denim pants on 8th of this month, till now not received the dress, my order number is [protected]. i need immediate reply

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    Kaunsa.com / Mify Solutions Phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
    +91 12 0483 5000 [Mify Solutions]
    Kaunsa.com / Mify Solutions Address
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
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