[Resolved] Kent RO — Installation | |
I have purchased a KENT RO from Reliance Digital, Ambi Mall, Gurgaon on 20 th Oct 2008.They said that they will despatch and install RO in a day. nobody turned up till 23rd, they have despached instrument on 23rd.After many calls to Relaince service center, one engineer came and declared the insrument as faulty, again i chased reliance and Showroom manager, show room manager stopped taking my calls.One guy from KENT came on 25th, replaced faulty part and went off, again am started calling service center, after 10 calls, one engineer came from Reliance since he was not carrying some part he could not install the RO.Today is 29th, The ro is yet to install. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
My own experience with Reliance Digital for Kent RO has been similar or still worse. The apathy towards customers and ignoring the genuine requirements by after sales service by Reliance Digital is cent percent correct.
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i am struggling to get delievery
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the most worst service i ever see
I had purchased KENT RO water purifeir since last 1 year. I had many problems in it time to time. I had complained to the dealer, he came for servicing atleast 10 time & now the purifiear is not at all working properly again.I think i had done a big mistake that too much poor service pls send us a spl engineer or change this ro system or i will send u consumer cort summen
kuldeep singh
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kuldeep singh
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I have purchased certain items including Kent W Purifier Grand RO+ vide invoice no SLF02A[protected] dated 06/12/2011 from Oberoi Mall Mumbai,The total invoice is Rs.151268.01.I have been told at the time of purchase that any of the items can be arranged to install any where.Since last one week I am trying to get it installed at my residence at Baroda(gujrat).I must have given phone calls to your toll free no for number of times,Some or the other excuses given by the persons attended my calls, I am really upset with the response and services given by CHROMA for which I had very high values.Since I have purchased the items from Chroma I request to get RO installed at Baroda immediately
Kent — AMC provider charging for service contract but not providing service
AMC service provider has charged money for full year service but not providing maintenance services. for 8 days I am calling and registering compliants but no one is trurning. I want to register this complaint. Sanjay [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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