[Resolved]  Kesineni Travels — Not refunding ticket

Address:Arunachal Pradesh

Hi,

I tried to book an online ticket from Chennai to Guntur in KesineniTravels.com on December 5th 2010.
During the transaction, session expired after deducting funds (1360/-) from my account without booking ticket.

And I raised a compliant on the same day with Kesineni helpline. Case-id, they gave for that compliant is 23509. But for several calls to Kesineni Travels customer care, I got the same response; refunbd will happen in 2 days (48 working hours).

But refund didn't happen until.

Thanks & Regards
Suresh Babu
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I tried to book an online ticket from Hyderabad to Manipal in KesineniTravels.com on Feb 11th 2011.
During the transaction, session expired after deducting funds (1220/-) from my account 2 times with only 1 ticket being booked.
Can you please refund the money.Sorry for the late intimation as i saw the account statement today.
Thanks & Regards
Pavan Darak,
[protected].

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