[Resolved]  Kesineni Travels — Dropping at destination

Address:

Chennai, Tamil Nadu

I am Pradeep Kumar Samantaroy, living in Chennai. I booked the ticket from Chennai to Vijayawada using the service of Redbus.in. The booking date was 20th Dec. 2013 and the journey date was 21st Dec. 2013. The copy of the ticket is attached for your perusal. I have entered the bus. After sometime, one representative from the bus agency asked me to reply "I am going to Vizag", if someone asks on the way. I do not know the reason why do they do the same. In the midnight, the bus staffs asked me to getdown on the highway which is far away from Vijayawada city, as the bus do not enter the city. It was midnight 2.30 PM. How can they drop someone at a national highway in a winter midnight, saying the bus is not going inside the city. If it is not going to the city, why do they show Vijayawada as the destination in your website??If the bus is not meant for Vijayawada, I could have booked in some other agency. They asked me take an autorickshaw to go the bus stand or railway station. I strongly disagree with the kind the fraud service. I do not know, what would happen, if somebody is there with family or particularly with kids. I want to file a case against Kesineni travels and redbus.in, for the same.