[Resolved]  Kesineni Travels — payment refund

Address:

Hyderabad, Andhra Pradesh

I tried booking a bus ticket from Hyderabad to Vijayawada on 22 September 2011 for journey dates on 23 September and return date on25 September.I booked it online. I was charged twice from one card and once from other card.But the transaction was error.i did not get my ticket. So I went to Kesineni travels in person and booked the tickets there by paying cash. I have contacted the customer care about the refund.They did give me reference numbers for my 3 transaction(33574, 33544 ,33386).This was on 22 September after repeated calling to Kesineni customer service till day I only got my refund for reference number 33386.The amount of 1000 Rs has been credited. But reference number(33574, 33544) are still on hold. When contacted customer service today i.e 18-Oct.The answer is we still looking into it.Just to do a refund of 2000 they took nearly a month.So what do I do now.Is there any solution for my problem.Please contact Rajeev @ [protected]