[Resolved]  L.G. Split A.C. — SPLIT A.C. NOT WORKING

TWO MONTHS BACK I HAVE CALLED CUSTOMER CARE REGARDING SERVICE AND REPAIR OF SPLIT AC. AFTER THAT THEY ARRANGED MECHANIC WHO IS INTURN DONE THE JOB IMPROPERLY. DUE TO NOT NECESSITY I HAVE NOT USED THE AC. BUT NOW DUE TO HEAVY TEM. I SWITCHED ON THE AC BUT FOUND IT IT NOT WORKING AT ALL. REASONS NOT KNOWN. I HAVE CALLED CUSTOMER CARE AND THEY GIVEN COMPLAINT NUMBER ON 17.04.08. BUT NO BODY HAS CAME TO ATTEND THE PROBLEM.ON 21.04.08 I HAVE ONCE AGAIN CALLED THE CUSTOMER WHO IS BOOKED THE COMLAINT ONCE AGIAN.THIS IS THE CUSTOMER SERVICE OF THE LG ELECTRONICS.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

cooling proplam. this complant 6 time.
this ac is working or consumar form
customer i.d=s9c50300675.i registered on 03/05/2009for new ac installation.still no one come for installation.
I like to go to the consumer court.very poor service.if you do like this your company brand will not buy public.I need immediate actions
Dear Sir,

I have puchased new LG split ac on 14/04/10 from shiv shakti agencies, Gandhidham, Kutch, Gujatat.
But I am finding lot of problems, like vibrations, gas leakages etc.
And I found the customer care services is not uptp mark.
The responce is very, very poor.Whenever I call to customer care, they will reply we r sending our engineer within a day.
I will just brie[censored] about my last complaint:
I have given complaint on 27/09/10( ID:C[protected])and the engineer came and checked and told me that the gas percent is very low and gas filling will be done tomarrow and i got message in evening that your service requeste is closed (Reason:customer will bring set to W/s).
I just dont understand why they have sent this messege because i have not installed the AC ( INSTALLATION DONE BY LG).
Again I have spoken to LG representative Mr Hiten Bhai([protected]), he told they will send the engineer for checkup and gas filling but no one came to attain the same.
Again I have spoken to LG representative Mr Nilesh ([protected]) many times, but till date no one is attain the problem.

I am very disappointed with LG services and I WANT TO REPLACE THE AC AT THE EARLIEST.

K A SAHU,
WARD NO. 8A, PLOT NO .64B,
SATGURU SOCIETY,
GANDHIDHAM,
GUJARAT.
MO:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7066
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information