LG - 510 — NEW HANDSET TOUCH SCREEN HANG

Address:

Daman, Daman and Diu

I purchased LG 510 CDMA mobile from your distributor/dealer( M.K.MBOILE SHOP- 3, Kanyakumari apartment, Tin Batti, Nani Daman 396 210, on dtd 20/08/10 against invoice no.757.Invocie copy enclosed for your referece.

Next week I face one problem on handset hang the set touch screen after pressing the memory status key, and blue tooth on/off key & swhitch off the set and get the normal.Then I went to your distributer but due to non availability of particular person on shop(LG dealing person) , I am not getting the service. After the 3rd visit on 19/08/2010 they told that your hand set is effected the virus due to the same problems are coming, then they told we send the hand set to LG SERVICE CENTER TAKE 5 to 10 days time for clear the problems, other wise directly you go to LG service center and clear the matter.


Due to some urgent tour program I am busy with out side vapi & I unable to go to the LG SERVICE CENTER or your distributer, After the tour program today I send the hand set to LG SERVICE CENTER they checked and told there is no virus one IC problem & replacement required and no stock take 10 days time.

Now I given the hand set to LG SERIVCE CENTER, and I request to you to please check my matter & replace the hand set as new one.

The set is newly purchased hand set ,so I once again request you to pls help and replace the new hand set .


Regd

M.A.JOHNY
c/o polycab cables pvt ltd,
52/1-2, Daman Ind. Estate,
Vill: Kadaiya, Daman.
[protected], mb [protected],