LG Air Conditioner

6 Reviews

Uma Sankar

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Air Conditioner Service

I have contacted LG 24X7 customer care on 18th of April 2009 regarding the service of two split air conditioners installed in my house at Alekhya Farms, Yenkepally Village, Moinabad, Hyderabad, 500075. I was told that the technician will visit us the very next day. How ever nobody turned up, hence we called them again to renew our old request for service. We were again told the same thing, that the technician would arrive any time the next day. We kept waiting for him, but he never turned up. This has been happening almost everyday till date (3rd May 2009). Everyday we were given a new request ID, but nobody even bothered to call us or visit us. Which is why I am here to register a complaint. Please help me out.
Thanks
Uma Sankar

5 Comments

Comments

DHIREN PATNAIK

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Three years back, i had installed two nos of L.G ACs(one split and anothr is window) at my home.Again on March this year again I have purchased one more for my business establishment. During the installation of the last AC, I lodged a complaint to the service engineer about the my home ac. the service engineer assured me that he will come to my residence on the very next day, He din't come for repair. Till today for so many time I have requested them to attend my call, despite my several request they are only committing me for the next day, but non of them attending my complaint.I with my other family members are facing a lot of problem for the defective AC in this hot summer.
Should I file a consumer case against the Company ?

Ram Parkash Kanojia

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sir i have purchased lg window air conditioner, in july but no service is done yet, please get the service be done at the earliest.

Chandra Mohan Reddy

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I have purchased 1 ton split LG ac. The guys kept the outdoor unit infront of somebody else's house...they are complaining. I have compalined to change the place. The first compliant was given on 16th April 2010. Till 20th April 2010 noone even called up and attended the problem...They look like cheating bastards. Noone talks the truth. The service is obsolutely obsurd and unaccountable. Dont ever buy LG acs. You will cry oneday

If someone can help me with appreciated

regards

krishank03

Complaint No c-22051088274and C-1051213874 and C-1051917232 since 08 april 2010
Name K KUMAR
Email id krishank03@gmail.com
Address 1 C-804 WEMBLEY, ROSEWOOD CITY, SECTOR-49
State Haryana
City Gurgaon
Pin Code 122001
Std Code -0124
Phone No 4141730
Mobile Number 9910865426
Product Room AC
Subcategory Split AC
Appointment Date 22/05/2010
Type of query Complaint
Remarks NO-1051917232 COMPLAINT RESTS WITH YOUR DEPARTMANT SINCE 08 APR 2010 NOISY INNER UNIT IN THE ROOM. 2.NOISY OUTER UNIT. 3.FOUL SMELL EMANATING FROM THE AC IN THE ROOM. 4. CUT OFF NOT WORKING CAUSING HEAVY ELECTRICITY BILLS. K KUMAR C-804 WEMBLEY ROSEWOOD CITY SECT-49, GURGAON MOB-9910865426

Jun 25, 2011 by

st0000

respected sir,
myself I.N.TANDON from udaipur[raj.]would like to complain about your service centre CLASSIC ENTERPRISES staff for not cooperating and harassing me. . my window ACwas having problem of compressor so i registered my complain on7of june with complain no as follows110607087047.after so many reminders these people came and they even didnt took our AC I myself have to take AC at the centre.they told that within one week we will receive our AC but after so much of followup and many reminders I got it on 25of June that to their auto driver came and he fitted it .no engineer and nothing.in your company does auto driver fits the AC.I have heard so much of your company and then gone for LG AC. but IAM sorry to say that ur services are very very poor with no responsible person to attend the customers. they talk rudely and with no proper response.I am a senior citizen and faced a lot of harassment .kindly look into the matter seriously as in near future nobody else faces such problems.this is my humble request to your department.