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LG Electronics - Poor After Sales Service

 
2 Reviews
User
  Himanshu Sharma
I have purchased LG Air conditioner 2 Years back. It stopped working in 2 Years only. Now when I called LG customer care for repair they responeded that with in 24 hours it will be repaired. But no one appeared in 24 hours. Since last 3 days I am continously calling on their customer care and getting same response. If I ask them to connect me to some senior person they put me on hold for long time so after that a frustated caller himself disconnect the call.
I can not go to any private vendor for repair as product is under warranty and as per LG rules if product has been opened by some non authorized vendor warranty will be cancelled.

So I am feeling help less. I have never expected such a poor service from LG.
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    LG Electronics - Poor After Sales Service