[Resolved]  LG Electronics - Grill Microwave Oven — New Product - Yet to be replaced

Dear Team,

I bought an LG Grilled Microwave oven almost 1 month back and the same has not been used by me as yet. I purchased it from a outlet called Big Bazaar in Chennai, below are the sequence of events which happened.

a) I took the product after paying 8500/- cash
b) LG representative came home and he installed and started to give demo.. but one of the start buttons were not working in the new product so he said he will replace in 15 days.
c) We waited for 15 days no action, so he again called for..finally one person came with new piece and again tried to instal and give demo... result the product had same problem didnt work
d) Now it has been almost more than a month we havent used the product and itz lying at our house.. we have lodged the following complaints with LG customer care.. they advised that representative will come and resolve but as of date it is not done.. we even request BIG BAZAAR the dealr to help.. but no progress.

Below are the list of customer complaints we have lodged with LG for which ZERO action has been taken. I want to file a case against LG and claim compensation or atleast replace with new working product.

Complaint Nos: 61304974, 61806295, 61806251, 62006134, 62402690, 62706056.

Kindly assist.

regards
Diwakar
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