[Resolved]  LG Electronics — LED TV FAULTY Service insist replacing panel

Address:Chennai, Tamil Nadu

I purchased 47 inch LED TV in 2012 April and within 12 months of warranty completion display does not work. When logged in a complaint with LG customer care the technician insists replacing the panel at cost of Rs 42000. If a product & brand like LG cannot with stand 13 months there is something seriously wrong with the brand LG. The AMC are equivalent to 50% cost of product and either way it is loss for customer.
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Aug 13, 2020
Complaint marked as Resolved 
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LG — activation

I had registered request to activate my mobile no. but yet it is not functioning. i.e. outgoing & incoming is still awaited. *228 say's activated successfully. do needfull.

Mb/ NO. [protected]

LG — occuring sound

when we start the monitor then monitor giving sound only one time & then sound stop automatically.

LG SOUND SYSTEM — FAULTY SET

i had purchased a sound system from the lg dealer at Kolhapur on the 4th of October 2008. within 20 days there was a fault on the cd tray. The same was handed over the to service station at Kolhapur on the 25th of October and the set was returned the same day. Once again on the 11th of November the same problem occured. The set was once again handed over the same service centre. After 9 days the set was delivered to my residence at 21-00 hours. Now there is a trouble with the sound. What kind of system is this and what kind of service is this? This defective, faulty and poor quality set needs replacement or my money refunded.

LG Television — Replacement of Television

I am from poona. I have purchased LG 29 Inch Tv in month of Dec 2008 for Rs.14000. within 2 moths TV creates problems. I cant seen a picture. So I had called LG Customer care service. that technicaians had come but not solved the problem, some one told me TV IC has gone, some one told me Tv memory has gone.
I had complaint 3 times also I had talked with LG Customer service head. but no one help me. Now I have gone to dealer. but still no response from that side. Television looks like a show peace.

LG means Lifes good. but that television create our lifes bad. Now i am waiting another 1 day. If no response, I will go at consumer court and file a case on LG.
I have still waiting form LG. I had called Mr. sachin (Lg Branch Manager Pune) dated 19/02/2009. He had promised me, we will receive your television from your home.Also repair your your television withinin 2days. But still 9.00 pm no one come from LG for receving my TV for repair purpose. I had again called to Mr Sachin. Then, at 9.30pm LG guys had come & received our televison for repair purpose.
After two days (dated 22/02/2009) my wife had called Mr kadir (LG technicaian) for status of our television. that guys promised my wife, your Television still under inspection we will give you tomorrow morning. so My wife had called sunday morning ( 22/02/2009). That time Mr. Kadir told your television problem still not sort out, we will give you stand by televison before today evening. My wife & me still wait at 5.00pm evening. then I had directly called to Mr. Sachin, that guyes told me, your Television still not repair, thats take another 2 to 3 days, so we will give you standby Television to u tomorrow afternoon before 2.00pm

in that period my wife had called Mr kadir. He promised me we will give you stand by television tomorrow morning before 11.am
we kept a lot of pession from last 5 weeks. LG guys harrashment still not stop. please help me .

LG Television — Repair of minor fault in TV

Sir:

I am O.P. Dhariwal, residing at Village- Jaurasi, District- Gurgaon, Haryana. I was brought one LG TV model No. Joymax 99 from LG authorised dealer Inderpuri, New Delhi, but I have been facing some problems last one weak with my TV. So please check and repair the minor falt. Thanks

With regards- O.P.Dhariwal
Phone: [protected],[protected]

Television — Repair of TV

Dear Sir,
We purchased a Samsung TV from Zarapkars showroom, Dadar, Mumbai on the 31/10/99.
The model number is CTV-Samsung CS30A9GNV.
We have lived in Mumbai for 30 years.
We shifted from Mumbai to Nandyal in Andhra Pradesh in 2006.
For the last 3 months the TV is giving problems. The TV turns off immediately after powering it on and this process has to be repeated 35-40 timesf for the image to appear on the televsion. After the TV is on the TV functions normally.
In view of the above problem We gave the Television for repair at the Samsung Service Center at KURNOOL, ANDHRA PRADESH on 7th July, 2009.
VIDE COMPLAIN NUMBER 052
Till now the TV has not yet been repaired.
The staff is being very indifferent.
The attitude of the staff is very casual and they are not interested in repairing the Television. The television has not yet been repaired for one month now. We have been dealing with Mr. Gokari (incharge service center, Kurnool)
Please look into the matter and expediate the matter.

Thanking you,
Dr. K Radhakrishnamurthy,
Prof & Head,
Dept Of Physiology,
SRMC & SRGH, Nandyal,
NH-18, Kurnool Dist,
A.P - 518501.

Contact Number
[protected]
Dear Sir/Madam,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team

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