[Resolved]  LG Microwave Oven — Defective Product

An expensive high end microwave which was purcahsed from 'CROMA' turned out to be a defective piece - after numerous complains the company acknowledged this and agreed to change some of the body parts. they collected hte machine from our house on 30-7-08 with a promise to get back to us in 3 days - as per telephonic conversation on [protected]. as we did not hear from the agency - Digital Care - we called them up and were assure a result the next tuesday. this went on for about two months and then we were told that since they could not get the bill from 'CROMA' we should give it to them as they need to change the whole machine. we e-mailed a copy of the bill and confirmed the receipt with 'Biren Shah' on their end. he again promised 3 days. its 3 and half month now, still nothing has happened...this makes you wonder about the effeciency and ethics of companies in India...I wonder how can they become 'world Class' like this?????