[Resolved]  LG Microwave Oven — Free gift items

Address:Hyderabad, Andhra Pradesh

We have purchased Microwave oven on 13.06.2010 under the birthday celebration scheme of E-zone from Home Town, Banjara HIlls, Hyderabad. In the advertisement, it was given that set of glassware will be given as free gift along with micro wave.

(Complaint - 1)

They have given starter kit with the oven and the technical person who came for demo told us that we can use those for cooking. But, when we put the same in oven it got melted totally.


(Complaint - 2)

When we purchased, the Hometown sales person said that, the specific glass bowls are not available and we can collect the same after one/two weeks. after one week, we went to Hometown for collecting the same. For our surprise, they have given 2 normal glass bowls i.e, one is little big and second one very small. We will call that bowl as "katori". Please do the needful and provide us correct material.
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Aug 13, 2020
Complaint marked as Resolved 
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I HAVE PURCHASED A VIDEOCON MICROWAVE OVEN MODEL VM17GSLN-MGZ FROM SANTOSH ELECTRONICS & APPLIANCES INDIA PVT LTD, SECUNDERABAD ON 2/6/2011. AS PER THE FEATURES, A STARTER KIT IS TO BE PROVIDED ALONGWITH THE OVEN BUT THE DEALER REFUSED AND ASKED ME CONTACT VIDEOCON CUSTOMER CARE.

FOR THE LAST 15 DAYS, I AM REGULARLY SENDING MAIL FOR THE SAME BUT THEY ARE RESPONDING PROPERLY AND NOT GIVING ANY SOLUTION. THEY GIVE DIFFERENT NUMBERS TO CONTACT AND THE FACT REMAIN SAME.

TO CONTACT THEIR CORPORATE OFFICE BY MAIL, THEY HAVE NOT GIVEN ANY MAIL ID.

PLEASE HELP.

D.KALIDAS
regarding the videocon starter kit, i have made number of correspondence, for your ready reference, i will like to forward the mails. will you please send me the mail id so that i shall forward the mails.

regards


d.kalidas

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