L.G — Poor quality LED

Address:

Thane, Maharashtra

We have purchased a 32- LED from authorised dealer of L.G at Mira Road.They have given a Warranty for one year.Within an year on 07/08/2012 the LED got completely dead.We have called dealer no.[protected] and got a reply that within 24 hours mechanic will arrive.After 48 of hours waiting we have called L.G customer care no.[protected].They have given us a Complaint No. RNA[protected].After several reminders they have given a service centre number (Sky Services)-[protected].After several calls a person finally arrived and told us that your LED - P.C B has to be changed we will order the parts to head office.(Your are giving Warranty and parts are not available with you).After that we are not getting proper response either from Dealer or Service centre or from Customer care that when our LED will be repaired.This is the service L.G is providing in a city like Mumbai I am worrying about the people who are using L.G product in Rural areas.
I want my complete money back and i don't what any business with L.G either personnel or official.For kind information I am working with a international chain of hotel as a Project Manager. I will take this matter internationally if any product of L.G will be recommended.

Thanks & Regards

Sanjay Singh

[protected]