[Resolved]  LG - T250sc Home Theatre — improper functioning of product

It is to bring your notice that i have purchased LG home theatre on 19 January 2010 from Big Bazaar Nagpur. From the very second day of buying it i am lodging complaint to big bazaar and your service centre at Nagpur that the product is not reading DVD/ CD properly. I approached the service centre on 6 Mar 2010 regarding the same problem. They said that the service will be provided and parts will be replaced (if required ) at customer's cost. They also brought to my notice that the Big Bazaar persons sold me the product of 2006, hence we can not provide services free of cost. Selling the old product is fraud to me. Hence it is requested to please help me to rectify the problem or allow me to purchase the fresh product.
Hoping your co-operation at the earliest.