LG Washing Machine — Repairing system

Address:

Assam

To The officer(concerned)
LG
Sub-complaint against servicing system
Sir,
i have an automatic LG washing machine which needs repair for running.I lodge a complaint at your authorised servicing center at Dibrugarh ,Assam on 19th march11 and asked to repair the machine. I deposited the machine at the servicing center in time for repair. But neither I got any satisfactory respond from them nor the machine repaired. One month passed from the date of lodging complaint but still the machine is not repaired. On enquiry , the servicing center informed me that it will be repaired only after the parts will be available from the company.They also not able to inform me how much time it will take to get the parts available from the company.I am surprised to see that such a famous&popular company"LG"takes time more than a month to get a simple washing machine repaired. So i request you to look into the matter and get the machine repaired if possible.