LG - Washing Machine — Supplied dented machine and parts are missing

Narayanan Subramaniam

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I bought a washing machine on 20 ^th Mar 2010 at Electronic Bazaar, E zone
Nirmal Life Style, Mulund West.

E-zone persons contacted: Mr. Richard (PH: [protected]) & Mr. Vinod.

Advance Receipt Number : [protected]

Washing machine code :[protected]

Model : WF-N7036DN

They supplied and LG installer visited on 27 Mar 2010 and opened the pack. To his surprise, he found out that the machine what was delivered is dented and some parts are missing. He noted and took a photocopy of the order at my cost and promised that the machine will be replaced. Till date no reply or confirmation.

Numerous times I tried your help line numbers 3901 0909 and registered a complaint.

Complaint NUMBERS [protected] (Internet), C[protected], C[protected] (Telephone)

Till NO one responded and no confirmation of replacement and i requested them to refund the same

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Comments

santanu sen

from Mumbai, Maharashtra

LG / Washing Machine — Dent

Purchased washing machine bearing Model No: WF T7519QS on dated : 24.11.2009 from Home Town, e-Zone, Rajarhat. The same has been delivered on 26.11.09 at 7-00 pm with several dent in front side as well as other areas. The material is not checked before delivering the same and also not allowed us to check at the time of delivery. My point is that why customer will suffer after paying the full in advance for such an irresposible attitude. Please let me know who will take the resposibility to solve this issue as early as possible.