LG Window 1.5 Ton Ac — not working last 1 month

Address:

Gautam Buddha Nagar, Uttar Pradesh

To
The GM
LG Electronics
Regd Office
Delhi / Noida


Sub: New LG AC 1.5 ton not working for Last 25 days.

Dear Sir,


This is to inform you that, we have bought one 1.5 ton AC last two month back, after One month latter it’s stopped working, and then we have logged the complaint to LG Customer care against for our recently purchased 1.5 ton AC. They have provided us the Complaint no as RNA[protected], DT: 23.05.12.

But No one can go there to attend our complaint, after many calls we have again logged the complaint on 28.05.12, and discuss the entire problem with Mr. Satender (AGM of LG air conditionings Noida branch), they gave us the assurance about our above complaint and to send someone to attend our complaint immediately, & our AC can start working very soon.

But the same thing happen again no one go to attend our complaint, And again we have logged our complaint to LG customer care, (complaint no RNA[protected], DT 13.06.12), now you can see till date no one can solved our problem. Again Mr. Stender gave us next commitment that our AC can start working within three days. So where has gone all the previous commitments’. It means we have done a biggest mistake to buy the LG Air conditioning for this summer.

As you know during the summer’s months May, June & July is very hottest months of the year, and also you now these days the temperature of the city is very high, it is very difficult to work without proper cooling in our office & factory, where our all imported press & printing machinery planed over there. It cannot worked without decent temperature And we have facing so much inconvenience.

LG is a very big, responsible & precious company. So why we have facing these kind of trouble again & again. We hope that you have understood our situation and solve our problem immediately without any delay.

Thanks

With Regards
Rishi Sharma
(GM)

Sterling Publishers Pvt Ltd
Plot No -13, Ecotech -111,
Udyog Kender, GB Nagar,
Greater Noida (UP).
Ph:[protected]
Mob: [protected]/
RAMESH- [protected]