[Resolved] LG / TV — unprofessional and incompetent service centre | |
i bought lg tv 21"inch on nov/05 and aftr seven months there was little problem on part of sound and i contacted lg service centre in jammu for reparing but incomptenet service engineers in jammu's lg service centre damaged my tv a lot and aftr hectic tries from my side the sales manager in jammu exchanged my old tv with new one and aftr 2 yrs i.e in nov 08 i again experince a problem in my tv coz this time the problem was regarding picture because the sound was coming and picture was not there in tv and again i contacted lg service centre via complaint nmbr n8cb1003818 and service engineer who came in my home told me tht picture tube of tv is out of order and will cost rs 4500 approx but when i went to local service engineer in the market and told him regarding this problem and he checked the tv and got repaired it with in 10 minutes and took only rs 100/ for that. so now tell me what is the service Lg is providing to its customers Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
My 37LP1D HD TV lost its TV-Guide on Screen for the second time. the first time LG fixed it. Now they do not even want to talk to me. Customer Service blows me off with, "you're out of luck" comment.
The system has a flaw in the software and LG does not want to step up to the plate and fix what is their design flaw.
The system has a flaw in the software and LG does not want to step up to the plate and fix what is their design flaw.
I have purchased the LG TV Model No-21FE4RGE. Serial No-708MRDZ000722. from Mahavir electronics, Bibwewadi.Pune. as on 30.12.2007.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.
I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.
Regards,
Best Customer of LG.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.
I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.
Regards,
Best Customer of LG.
I have purchased the LG TV Model No-21FE4RGE. Serial No-708MRDZ000722. from Mahavir electronics, Bibwewadi.Pune. as on 30.12.2007.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.
I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.
Regards,
Best Customer of LG.
Now from few days the on/off button problem is occured.
I enquired to LG customer care, they are saying that, I must pay servicing charges of Rs.250/- & spares charges extra.
I request you to kindly known that what is the warranty period of this TV ? & why i will give the charges.
Regards,
Best Customer of LG.
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LG / TV — not satisfy with services
sir i am saket dixit. i purchase lg tv from jhansi (U.P.). after 7-8 month i have problem in my tv regarding color . i register my problem in customer care and they repair my tv after 2-3 month my tv have same problem again but at this time my warranty expire.problem is that they provide me temporary solution thats why i am facing same problem.company cheat me.
please solve it.