Mahanagar Telephone Nigam Limited — Excess bill of mtnl broadband

Kunal Singh

from Delhi, Delhi

Address:

West Delhi, Delhi

I Kunal Singh, resident of EG-52 Inder Puri G.Floor New Delhi-12 owns a MTNL
connection with no.25831629 and broadband connection along with it. I am very
unsatisfied with your services provided by MTNL from last 4 months and its my
very bad experience with MTNL.I want you to give me rebate on my previous
bills or else disconnect the broadband connection as well as the landline
connection.

In February i got a excess bill of Rs 2856 of my broadband connection which i

paid that bill and there after again in March i got excess bill again of Rs 4864

which is way to much and i haven't used that much in March and i decided not

pay the bill of March which was way to much and after that you disconnected

our line and again in April i got the bill of Rs 890 without using your mtnl

broadband connection and in May again i got the bill of Rs 673 without using it.

But i paid the May bill of Rs 673 on 30th May 2013 just to stop my billing and

please disconnect the line or else give me rebate on my previous excess bills.

Therefore, I want you to see the matter and do the needful as soon as possible
and disconnect my connection.

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Comments

Sharma Vishal

from Gurgaon, Haryana

MTNL Broadband and Basic Telephone — Broadband and Basic Telephone

Dear Sir,

My telephone number is 24100140 and my telephone as well as broadband are not functioning since 16 sep 08. Please do the needful.

Thanking you

DINESH MADAN

from Delhi, Delhi

MTNL Broadband — EXCESSIVE BILLING

Sir/Madam,
on my telephone number 22487461, there have been excessive internet bill i.e of Rs. 3725.53 for the month sept.2008, whereas as per my confirmed knowledge there has not been that much use of internet for that period, even for the month of first two weeks of Oct, 08 there have been excessive mb used as shown in the history, but the fact is that during first two weeks our internet was not working at all, for which complaints were lodged with 1504 number, which reveals the fact the our internet has been misused, or there has been some error in billing. please get checked and relieve me from this unnecessary burdon of excessive bill. Thanks a lot

Complainant5947815

from Machilipatnam, Andhra Pradesh

Hello Sir,

I have received a phone bill dtd.06.12.2008 showing usage of Internet too high. The amount is INR 1764
The user is only a Student studying in STD Degree
It is not possible to get this much usage of Internet.
The BSNL has issued the bill of INR 2773.00 which includes the above amount.

I need to have a detailed of Internet during the month of November 2008.

regards

V.V.Narayana Sastry

Nitin Gupta

from New Delhi, Delhi

Mahanager Telephone Nigam Limited — MTNL Triband Issues

Dear Sir/Madam,

I am using MTNL net since Jan 2008 & I took Triband Unlimited plan that time. Everything was going good. Until on 12 jan 2009 They upgraded servers and changed ports. Since after that till now my net is breaking a lot (Request Timed out). I can not upload, download or play online games etc. I had contacted them many many times but nothing is working out. Lineman come check and told me there is an earthing issue in telephone line. They keep saying tomorrow we will get it fixed bla bla bla.But since 12 jan 2009 till now there hasn't been any improvement in any thing.

My net is worsen then Dial up connection now. 1504 can't do anything they always give me Area manager number & I call them they say we registered complaint it will be done. Even my father called General manager many times GM did some action and that day 3 line men came but issue didn't resolve. I am thinking to file case against MTNL for customer harassment & cheating in consumer court. Please help me out best to resolve this issue as i am tired calling MTNL people now as they are total and dumb in computer lines.

Regards

Nitin Gupta

from New Delhi, Delhi

Above complaint was filed by me & I forgot to mention that my area MTNL lineman number is[protected] his name is RamKishen. I am from Delhi my number is[protected].

Thanks

satish kumar

from New Delhi, Delhi

MTNL Broadband — NOT WORKING OF BROADBAND IN A CONTINUITY WAY

The internet is not working properly, it gets switch off in evry 5 minutes. In modem USB light gets switch off and gets back after repluging o[censored]SB.

gupta75

from Amritsar, Punjab

telephone — excess bill

My Telephone no.is [protected] . I was getting 20% discount on broadband rent but it has not been given in the bill for the month of may2009. Please allowed me the discount as applicable for goverment employees. I have not recieved any satisfactory reply from bsnl office amritsar.

Sender
RAKESH
MOB:[protected]

S P RUSTOGI

from Lucknow, Uttar Pradesh

MAHANAGAR TELEPHONE NIGAM LTD — BILL WITHOUT CONNECTION

I had booked a telephone connection on 13.5.09. No connection has been provided to me. I have started receiving monthly bills against booking. Inspite of complaints to various officers of MTNL, no remedial action taken to cancel the bill.

Mayank Gupta

from Kolkata, West Bengal

Mahanagar Telephone Nigam Limited — For not repairing Telephone

My MTNL telephone no. is 23549762 alongwith internet connection. I have complaint in MTNL many times but there is no response from there side. I do not understand what to do. We don't get time to get out from the office these days and complaint at there office. I think MTNL should shut down the system of complaint on telephone. Because they don't listen on phone & if they listen they easily says that your telephone connection will work shortly and thereafter they don't do anything. My complaint no. on 21.07.2009 was 1404 and on PG cell no. from 24.07.2009 they always give me one complaint no.7030. Kindly reach this information to them and repair our phone and Internet as soon as possible.

murugan

from Tellicherry, Kerala

sir, i got combo500c by 16.06.2009. i levied double entry billing which is excess to actual. my complaint no.88421194. kindly send me the correct bill at the earliest. thank u.

sandeep kathuria

from Delhi, Delhi

3rd class service of broadband

neha shah

from Mumbai, Maharashtra

i wnt 2 chk my internet bill can u tell me

wht i write confirmation cod pls tell

t bill can u tel me

kr.asokan

from Karaikkudi, Tamil Nadu

Broadband — excess billing

respected sir,

i got billing estimate of 2058 for the past month.i am not using this broadband up to this limit.so please send me billing details.

manu Dua

from Gurgaon, Haryana

Mahanagar Telephone Nigam Limited — No dial tone & Poor Services

Telephone No 23652337

Sir
I have booked a Telephone on 07/07/2010 in Gulabi Bagh Sanchar Hat Since Instaltion I face so many problems After one week of instaltion we recived dial tone on 18/07/2010 after 2 day phone again dead one line so Sir kindly dont disturb us & pick your phone & Wires we are not interested continue with MTNL

uppalgs

from Mumbai, Maharashtra

Mahanagar Telephone Nigam Limited — frequent disconnections

Hello,

My name is Verinder Uppal, an unfortunate customer of MTNL Mumbai vide C.A. No. [protected].Despite lodging various complaints with MTNL my broadband disconnects frequently. Sometime connection gets lost within 2-3 minutes.

Their lineman is useless and does not know anything about internet and keeps revisting my house on each compalint but probelm persists. I am losing patience now, this is really becoming intolerable. I have been facing these problems from the time I decided to use their broadband services (for last 3 to 4 years).

Now I want to take a legal action against them for providing me substandard services. Kindly advise, how do file a legal complaint against them??

Regards
Verinder Uppal
+91 [protected]

krishnadasmankada

from Delhi, Delhi

Broadband — excess bill

from
Dr krishnadas
Amritham Ayurvedic Hospital and Research centre
perinthalmanna

To
Reliance Grievance cell

Sir,
I have received an email from you that i am remitting a sum of Rs. 1000.34 for a mobile hand set no [protected] and my Acc no is[protected]. But i am not accepting your mobile handset with my broadband connection yet i received this mail. The last date for submitting the amt is 8th july. I request you to receive my broadband charge only . I dont like your mobile handset. The nearest consumer service centre is at Perinthalmanna. so you kindly forward me to remitt my broadband charge at this centre.My email address is [protected]@yahoo.com. Thanking you
Dr. Krishnadas

lomna26

from Mumbai, Maharashtra

Mahanagar Telephone Nigam Limited — Recharge

MTNL on its site (http://mtnldelhi.in/dolphin/index.php/3g-prepaid-plans) offers a validity of 30 days for its plan Chotta Vidyarthi under Special Tariff.
I purchased the said plan on 11/05/2012. However, the plan expires within 10 days on 21/05/2012.
The customer care claims that the plan is valid only for 10 days, contrary to what has been furnished on its website.
Even after writing a letter to the customer care, estopping them from denying their liability, no action is taken. The smugness and insolence of the customer care is admirable as they fail to offer any relief.

Amit3063

from Delhi, Delhi

Mahanagar Telephone Nigam Limited — Internet

My telephone no. is 25030272.My internet is not working properly from the last 3 months i am just fedup with lodging complaints over telephone .I have complaint to each and every officer to whom i can reach over there mobiles of MTNL ,but the problem is still not resolved.Internet works for 15 minutes and then goes off for next 15 minutes.In very few times i can serf for an hour.

ak171152

from Delhi, Delhi

my telephone no is 23952159 with broadband from last three four months my broadband bill is coming very excess i am using since last ten years there was no complaint. this month suddenly bill come of rs 4600 i have taken combo plan of rs 562 please solve my problem mobile no is [protected]