mGinger — Deficiency in delivery | |||
I made a order of 6 Pocket Cargo Trouser on Mginger on 29th of october through my Debit card of amount 599/- They said the order will deliver within 5-7 days. From the day there is no response from them i made many calls to their customer care at[protected] but they are not lifting the call and i made mails to them, no response from. There is no support from them. Such a bad service they are providing. please help on this issue. Was this information helpful? | |||
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Hi I m Vivek.I have ordered super heroes combo my order id is 281471 on 29th october 2012 till now it is not received.You have send me a mail that the order has been dispatched through blue dart and awb no-[protected] when i am tracking that order means it is saying invalid no.its already 8 days over from the date i have ordered.Many times i called it was coming busy and even i m not getting any responses to my mails
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Apologies for the inconvenience causd to you. This is to inform you that we have made a mention in the website under specifications that cargo trousers will be dispatched 2 weeks post order confirmation date. This does not include Saturdays, Sundays and Public holidays. Can you, meanwhile, share your order number so that we can consider your request under priority and dispatch it at the earliest? You may send a mail to [protected]@mginger.com going forward.
Regards,
mGinger Team