[Resolved] Micromax — Phone Service | |||
I had bought Micromax Q5 in April 2010 recently my mobile was not charing properly so I have given to Micromax Service Center in Manimajra ,Chandigarh on this week monday and after that today they informed us that this mobile having mother board problem and they do not in stock and it will come from Taiwan only .But they have not committed one time line that when we will get our mobile back .I hope somebody will take off this issue and resolve my problem .I am very much worried that when I will get my mobile back ....... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Hi I brought a Micromax phone three months back-Micromax beat AR.
I was regular user of Samsung but for a change I wanted to use Micromax.
I am very disappointed with its service.
Due to rains, my phone got drenched in water and not I am unable to use the brand new phone, When I took it to the Micromax centre they said since it is a damage due to water the warranty doesn't cover the repair. I said ok then how much would it cost. They said 5, 000 + service charges 800 Rs. 5800RS to repair the phone which costed my 9900 Rs.
I am very disappointed with this kind of cost.
You can charge me, I have no issues but no so exorbitantly. This is not fair.
I thought I got a good phone at affordable. Buy I did not know the catch is in its service charges.
I would be happy if one of you looks into this and lets me know if they could help getting the phone repaired at a lesser expense.
When a similar thing happened to sisters apple phone it was replace with brand new one. I am not asking for replace but you cant charge 5800Rs for repair.
Thanks
I was regular user of Samsung but for a change I wanted to use Micromax.
I am very disappointed with its service.
Due to rains, my phone got drenched in water and not I am unable to use the brand new phone, When I took it to the Micromax centre they said since it is a damage due to water the warranty doesn't cover the repair. I said ok then how much would it cost. They said 5, 000 + service charges 800 Rs. 5800RS to repair the phone which costed my 9900 Rs.
I am very disappointed with this kind of cost.
You can charge me, I have no issues but no so exorbitantly. This is not fair.
I thought I got a good phone at affordable. Buy I did not know the catch is in its service charges.
I would be happy if one of you looks into this and lets me know if they could help getting the phone repaired at a lesser expense.
When a similar thing happened to sisters apple phone it was replace with brand new one. I am not asking for replace but you cant charge 5800Rs for repair.
Thanks
I purchased a Micromax A-106 Unite phone on[protected].
The phone is within warranty period. The phone is not charging.
I approached service center at Hi-Life Mall, Santacruz(W), Mumbai-400054.
The customer Care advisor said that the charging adaptor / connector is damaged.
Replacement will cost Rs. 450/- and phone will have to be submitted for a minimum of 10 days.
If the phone is under warranty, then how does the fault "CHARGING CONNECTOR DAMAGED" become user responsibility and not "faulty production".
No one charges a phone in a damaging manner. It is probably impossible to do it.
Why should i pay for this service ?
The phone is within warranty period. The phone is not charging.
I approached service center at Hi-Life Mall, Santacruz(W), Mumbai-400054.
The customer Care advisor said that the charging adaptor / connector is damaged.
Replacement will cost Rs. 450/- and phone will have to be submitted for a minimum of 10 days.
If the phone is under warranty, then how does the fault "CHARGING CONNECTOR DAMAGED" become user responsibility and not "faulty production".
No one charges a phone in a damaging manner. It is probably impossible to do it.
Why should i pay for this service ?
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
I have some network issue with My phone(Micro max A65). I have submitted my phone in the care for this issue and there is no solution provided and they are chairing to repair the phone even it is under warranty. kindly look into the matter and take any appropriate action on the same. below is the required detail for your refernce and let us know in case of any information required from my end
Name: Pravendra Singh
Phone : Micromax A65
Purchage date : 28th Apr 2013
Contact No #[protected]