[Resolved] Mobikwik.com — Online mobile recharge | |
Reference : Mobikwik Login ID : [protected]@rediffmail.com Compalint Ticket Nos. : 58320 Dear Sir I am customer of Idea service provider of Maharashtra & Goa circle. 2nd July to 29th july, I dea has given offer to recharge 25 Rs. & you will get 50 Rs. Talktime without any timeframe validity. I have registered Mobikwik.com for using online recharge facilities. This website is given service in following TWO steps. 1… Add to Mobikwik balance : pay thru any option & any monies to Mobikwik balance. 2…Rechare top up your mobile : Use mobikwik balance for your mobile recharge. On date 9th July. I had decided to take offer both service so I had payment thru credit card to Add 200 Rs in Mobikwik balance then I will rechrge 8 times 25 Rs rechrge to my mobile balance. But however website directly recharge 200 rs & I will get only 178 Rs TT. Actually I want to recharge I will Recharge 8 times 25 Rs recharge to my mobile balance & I will get 400Rs. TT. But due to Mobikwik system error I will get only 178 Rs TT instead of 400Rs. TT. I had complaint to customer care of Mobikwik & request to revert back my Mobikwik balance or recharge 8 times Rs. 25. But refuse my request. Kindly resolve my problem. Thanking you for doing the needful. Regards Rajan Khairnar [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I have done recharge of Rs 448/- through Mobikwik on 15th March 19 amt deducted but today 21st March 19 Recharge not done not money return I have complaints number of Times but mobikwik Ccare reply that contact ur service provider service provider told that we have not received any amt Of Rs 448/- we paid on behalf of mobikwik mobikwik is responsible for all this plz return my amt as soon as possible
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