Dear Sir,
I had bought FILA company shoes from your Surat Iscon Mall store last year INR.2199.
It was got torn in 6 months time & I had complained to Surat store manager and ask him to provide replacement or any solution for my shoes where as same was in vain, I didn’t got support, he asked me to get repair but I am not at all satisfied with the repairing work.
I have spent such huge amount INR.2199, not to wear torn shoes.
There is problem in fabric and before buying shoes I had asked very clearly that it will not get torn, they confirm me nothing will happen to shoes its best quality.
Today when I am facing hindrance no one is ready to support or get me solution.
Please take and immediate action to solve my problem and I am expecting positive reply from your end.
Hope for your kind co-operation.
Regards,
Kuldeep Surti
Contact No: [protected]
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mochi — torn soul
i have really very bad experience of mochi shoe.i have buy it last two months before from sgs pune of rs 3500/-and the soul of shoe is torn very badly and i even had a complaint but they are telling to repair it...
but being problem with the soul it is not possible to get the proper fitting..
i kindly request you to make the replacement as it is in the warranty period....
Rahul Mundra [protected]...
please do the needful