[Resolved]  Mochi — Defect shoes and denying replacement

Address:

Mumbai City, Maharashtra

Hi, I bought a pair of shoes from Mochi showroom in Ghatkopar, Rcity Mall (worth 2600) After a week or so, I saw a defect on the tip of the shoes which started spreading across the area.I went to the showroom and complained the manager.He told me that it will not be replaced and said that he will send it to the factory for some repairment.After 5 days when I got my shoes there was not much difference. Now after 2 month i see that the tear on the same area has started spreading in both the shoes and also the pastings are getting open. I need to register a complaint for this...I need my shoes replaced