[Resolved]  Airtel — Monthly Bill & Late payment Charges

This is regarding my bill plan & waiver given by Air Tel. previously my bill plan was 699 advance rental for 1Yr and i.e expired on 28th sep08 .I was recived a call form customer care in Aug08 for renewing the same plan at that time I agreed same plan for next one year (i.e 699 advance rental).When I got bill of oct 08, then find the plan was not activeted by you and charged 300 rental for same .Then called your customer care & tell all the story then he agreed for the same to activate on my number & also given Rs 600 discount for the rental charged by you(for Oct & Nov on 12th Nov).But in nov-dec bill no discount was given by you & also charge Rs 75 late payment for the same.According to your customer care the plan was (699 advane) activated on 12th Nov & same was confirmed by your custmer care .

Therfore I requet you please activate same plan(i.e 699 advance rental) & give all discounts(i.e 600+75+service tax for 675).Othewise I am not able to give any bill & I will not continue with airtel because all mistake has been done from your side.

And the reference for same is[protected].

At present Airtel says we are unable to activate the bill plan Advance rental 699 as the same is withdrawn. But in Aug08 same plan was avilable .So i request u please me for the same.

Thanks & Regards

Manoj Gupta

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