The below mail which i sent to mORE mega in Aurnagbad nobody gave me proper rerply...its reduculus...worst service I ever experienced...I purchase the product on 24th and its almost 29th July still that engineer not visited for the DEMO...
----- Original Message -----
Sent: Tuesday, July 28, 2009 10:33 AM
Subject: Fw:Foodprocessor FPMW301...Demo geting Delay
As per the telephonic discussions we had I am sending you the details of the purchasing and problem which I am facing for the DEMO by service provider mentioned in trail mail.
Requesting you to Please do the needful .
------------------ Original ------------------
Date: Jul 27, 2009 00:20 PM
Subject: Foodprocessor FPMW301...Demo geting Delay
I have purchased the model mentioned in the subject line of Foodprocessor from More Mega Store Aurangabad (MH) on 24th July 2009.More representative told me that the person from your service centre will visit for the demo and gave me the contact no. of your representative Mr. Dilip 9923248444.
As nobody visited for the demo on 24th, I called Mr. Dilip on 25th morning as foodprocessor is not getting switched ON, he told me that as the call ratio at his service centre is so high so he will be not able to attend the same and the call for the DEMO they use to attend after 6.00PM only.
I called to MORE CSD for the same and spoke with Mr. Wankhede in this regard, Mr. Wankhede committed me that Engineer will visit on 25thJuly till End of the day.
I was waiting for the Engineer till 6.00PM but nobody attended for the DEMO so I called Mr. Dilip but on his behalf Mr. Ali (the person who spoke with me) attended the call and told me that Mr. Dilip kept his Mobile for the charging and he is not at the desk.
After some time somebody called me from the service centre and told that he dont have vehicle so not able to attend the call so if I am in big hurry so I need to go to the service centre to pick up him.
Till the time nobody attended the call and requesting you to please do the needful for the same
It would be great if you could justify the least interested approach shown in the last couple of days. Expecting your positive response at the earliest.