[Resolved]  Motorola — Poor service by service center

Motorola W230 — Useless Service

I bought my MOTO Yuva on 12th march 2008 on 14th march itself there is probelm one earphone is working so i went to UCOM tech motorola authorised service center they said probelm in board and they need to send to company for that repair, i gave them after 20 days they called me and asked me to collect the phone saying the probelm got cleared. When i checked the probelm still existing so i asked them they asked me one more 15 days. So i complained to ONLINE motorola customer service they didn't even replied regaurding this. so i request nobody from now to move to MOTOROLA please i[censored] want to experience go buy the moto's

dear sir i've purchased my motorola handset on 7th feb 2008...and i'm getting faults in its services pertaining to memory...i've contacted at service centre but they didn't take any action even after 15 days ... They aren't repairing it or even not replacing it...They people are just trying to get weaned off in such a irresponsible way ..not taking any action pramptly...and i'm going with lots of problems without my phone... tell me what to do in this way????

dear sir,
your service centers provide the most unsatisfied service to consumers .They cant even replace a charging jack in 7 days and are still asking for more days .kindly look into the matter and reply asap.

I had purchased e398 motorola phone before three years.Now it is not getting charge.I had shown this problem to authorised service center of motorola.but they denied to repair it becuse un availability of spares. where should i get my mobile repaired.

The worst cell phone i found in my life.

Motorola W230 — Poor service

Dear sir,
This is to request you that kindly help me, as i Redington serivce center is not fulfilling and giving false TAT and resolution against my service request( work order no. is : DE/MO/08/08234).

Other required details are :
Name : Arun Dev Singh
Work order no. is : DE/MO/08/08234
TAT provided : 1 week
Requested date : 15th sept. 08.
Motorola Mobile Model # : W230
Reqest made at : Redington service center, Green Park New Delhi.
Very briefly providing you the scenario of the problem:
I have a problem in the Motorola handset W230 which is still in warranty period. Problems are:

1. Not able to charge my mobile
2. automatically becomes Switch off frequently.
3. FM headset problem

I have made request on 15th sept they take my mobile and told me that problem will be resolved within 1 week. But since than i have visited their branch 9 times after the said TAT period.
Not only this they had given false information that the problem is resolved pls collect your mobile phone, but when i reach there they told me that i am sorry problem is not resolved visit after a few days... and this hapens seveal times.
Is this your customer service??? I

Note. : If I am not addressing my problem to a proper person or autority kindly give me e-mail id of proper autority who has the responsibility or power to take action against this problem and help me.

Revert if you require further details.

Motorola W230 — mobile getting struck and switching off

When i m using my motorola w230 mobile, its getting struck sometime when i am attempting to call some one and its getting switched off. Yesterday wierdly when i changed the ringstyle to vibrate..it dint stop vibrating at all, even when i tried to answer the call all the keys were disabled. Could you please check on this issue

I bought one MOTO Yuva W230 on 24th december 2008 and the retailer told me that i can load songs and music from Laptop or Desktop by using the Data cable produced, and after 1 week when i connected my mobile to my laptop with data cable, but after connecting no answer was shown by my phone but my laptop showed that iwill have to produce W230 disk to access the device, but there was no disk produced ! Next day, I went to the shop and told the mobile retailer that, i was unable to load music on my phone ! He asked me the process how i had tried and i gave him all the informations about how i tried. He told me to bbring the laptop to him I done the same but he was unableto do also and gave the blame to my laptop that it does'nt works properly that's why it was not working . Then and there infront of him i tried it on NOKIA 6300 and my laptop worked properly, then he told that when his senior will come he will fix the problem but till now his senior did'nt came and the problem is till in progress. I reqest the motorola company "Please! tell me the process how i could download music on my mobile!"...

motorola(w230) — physical problem

Hi,
This is RAMESH, i have a small problem in my mobile.currently i'vebeen using MOTO yuva w230 model since 1year, with vodafone sim some times i have not getting incoming properly & outgoing is working properly, can any body solve my problem...?
my mail id: ramgoud.[protected]@gmail.com

Dear Sir,

iam ranganathan from chennai, i have motorola mobile w230 my mobile is charging problem, i gave to chennai service centre they done the service after 1 moth i received the mobile iam putting the charge on my mobile it is doesnt charging they had one month obove sevice the mobile but doest use here after how can i going to use motorola sir i need replacement piece mob imei no [protected]

regard
ranganathan

hello sir/ma'm,

i am a very loyal customer of motorola!all freinds suggested not to again go for moto but i did! i had bought moto A810.gues its almost more thn 6 months.the day i bought it, very next day i faced problem that it becomes hot.after giving it for servicing when i got back my cel, lock problem started, was not able to lock the cel!!its almost a month and i have yet not got back my cel.the cel is with the co. more than with me!!this is 2 nd time im writing to you.1st time i got reply which said go to service centre.but the problem is service centre i gues which takes so much time that i guess warranty period would also come to an end slowly!
i am really very unhappy and disappointed.i am regretting buying moto cel for the 1st time in my life.

thanking you,
heta kadakia.

Respected Sir,

I bought a new Motorola ZN5 model on 1st jan2009. On march 22nd my mobile had a problem with its software and battery. So, I gave my mobile for a service at “REDINGTON INDIA LIMITED, 16A & B, Wellington Estate, New no 58 Ethiraj Salai, Egmore, Chennai-600 105. Tel:[protected]/28207498.

I gave my mobile on 23rdMar2009. But still I didn’t received my mobile from the service centre and the response is very poor. Whenever I called up their number it says busy and to my surprise the receivers are kept down when I went to the service centre last week. Nearly for 20 days I am without my mobile. Everytime they use to tell that, we do not have stock and we need to check with the logistics. I don’t understand why they are testing the customer patience. This is the case for every customer in that particular service centre.

So, kindly look on to this issue and take necessary action immediately.

For your action:

Work order No: EG/MO/08/10946
Work order date: 23/03/2009 11:53:25
Mode: ZN% Standard
Control No: 1192577
Service Type: WARRANTY
Serial No: H21AJS288J

Thanks in Advance,
Mesmur Kanthan
My Mob Number: [protected]

Motorola W230 — earphone

rsep. sir ... i am using this handset for past 6 months, the problem is that when i insert the earphone into the chord if the wire of the earphone shakes a bit it goes to the recent call list and starts calling the previously dialled number...plz solve my problem...

Moto W230 is a great phone except that it doesn't have Bluetooth, but that's justifiable considering the low cost price it has.

I think you haven't installed the driver. get it from the moto site. search for w230 driver. & then use it.

MOTOROLA W230 STANDARD — Very Bad Service Centre

Dear Sir,

I have a motorola phone. But its speaker sound is not clear. So for this purpose, I give again and again in your motorola centre but no suitable action against my problem. In this situation I am wanted to tell you that please look against my problem as soon as.My Mobile No. [protected]

i want to buy w 230 but your company is closed in chennai can i buy or not if i buy u provide service for my mobile