[Resolved] Msrtc — Site Not Working | |||
Dear Sir/Madam, Complaint 1: Last Friday I was standing in the queue at Thane Vandana Talkies Bus Stand for current ticketing of Shivneri to Pune via Chandni Chwok.Just 1 ahead of me got the ticket and then conductor said it was full. I quietly got out from the line, but after sometime I saw there was a man sitting in Bus who was behind me in the ticket queue. When asked to the conductor, he din't even took effort to reply me. I felt irated but then realised that he was an goverment officer. Complaint 2: http://public.msrtcors.com/ is one of the most unuser friendly site that I have came across. Most of the times the site is very slow, I was not able to take printout of the ticket and had to pay the amount again. Many a times there comes a page 'Connection Refused' when there is utmost urgency to book the ticket. Last and most important, the ticket booked can be cancelled 2 days prior to the travel date. I don't know if the developers of the site (Trimax IT Infrastructure & Services Ltd.) are not able to develop it in such way or the Officials don;t think that people can have last minute cancellations because a similar facility is already provided in www.irctc.co.in I request you to please do the needful from Passengers' side. Regards, Gautam Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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Most of the times the site is very slow, I was not able to take printout of the ticket and had to pay the amount again.
Many a times there comes a page 'Connection Refused' when there is utmost urgency to book the ticket.
Last and most important, the ticket booked can be cancelled 2 days prior to the travel date. I don't know if the developers of the site (Trimax IT Infrastructure & Services Ltd.) are not able to develop it in such way or the Officials don;t think that people can have last minute cancellations because a similar facility is already provided in www.irctc.co.in
Bus timing of starting point only is given, if we want book inbetween boarding point bus timing is not mentioned. then how could we know, when top report at boarding point.