[Resolved]  MTNL Broadband — Discontinue of services

Broadband — Phone problem

Hello sir,
Our phone that number is 408338 location scheme no. 78 vijay nagar does not work properly. We can't hear by receiver clearly. Plz repair it soon .

MTNL Broadband — Broadband Problem for Phone 22029877

Dated06/10/2008

To
The general manager
MTNL, Delhi

Subject: Broad band malfunction( PHONE NO[protected] &apathy of your officials
Dear sir,
I got the broad band connection after 4 months of registration, I booked it it in Feb. 2008 &got connection in may 2008.I waited for this long because being a central govt. employees; I have to use MTNL connection to get it reimbursed from my department.
It stopped working from 12/8/2008 as there was cable problem. My landline phone also went out of service from the same time. Although my phone remained nonfunctional, but broadband started on 3/9/2008 after a period of about 20 days.
My phone resumed working but broadband stopped working w.e.f.12/9/2008.
I contacted 1504 .They advised some configuration of setting in DNS.
On 17/9/2008 they suggested it as a exchange problem & booked a complained Vide no 113 dated 17/9/2008. No action was taken &problem did not resolve.
I booked another complained on 22/9/2008 vide no.23 dated 22/9/2008.No action again.
I contacted again on 05/10/2008.They booked a complaint again wide no9308 dated 05/10/2008.
Mr. Gautam contacted on 05/10/2008 in response to above complained &after checking said it is showing inactive. He suggested to visit exchange to get it rectified.
In time of rapid communication system, he insisted that you have to visit exchange to get it rectified...Mere forwarding of complaint will not do.
I tried to contact area manager on [protected] but he never picks up his phone. His office phone22376363 only directs me to phone numbers which are also not picked up.
Please tell me why I should not seek redressal from consumer court for deficiency of service. I have paid one month of landline bill although it was out of order for more than one month. I am paying .Broad band charges with out it functioning properly.
I request you to the connection rectified& appropriate reduction in bill .
Thanking you
Awaiting for quick reply.
After a week, I shall take up the matter with TRAI/Consumer forum.
Thanking you

Yours truly,
DR (PROF) M Abid Geelani
W-201, Taj Enclave, Geeta Colony
Delhi-31

broadband services not working properly 20 days

I have been using MTNL landline and broadband since 2011 and it works only 10 days in a month. I have stopped using the phone totally and just paying to maintain an address proof. It is a pain to have MTNL for 700 Rs/month without any service.

hi I MAHESH MEWADA staying at Sadguru heights near gokulanand hotel shiv vallabh road..
my mtnl landline number is 28974868..i want to discontinue broadband services and just want to have incoming calls that too of lower plan...so i request you to discontinue broadband services as soon as possibe..THANKING YOU

MTNL Mumbai has disconnected my broadband connection for no. 26830213 CANO [protected] since 18th January 2018 with ficticious reason of non payment of bills though bills were duly paid deducting proportionate amount for non working of telephone for 1 & 1/2 month in September 2017 as well as for 15 days of internet blackout in October 2017. This was informed to your billing section. while making payments.

Still my telephone's outgoing & internet was disconnected since 18th January 2018. Immediately I had called on 1504 (goregoan call centre) & asked them to disconnect even the incoming call facility & collect all instruments installed for the purpose.

on 20th January 2018 I had taken internet connection from Hathway immediately as I was tired of MTNL policy. under the circumstances there was no meaning for your message on 30th January 2018 saying [protected]@a is activated. I do not need it now.