[Resolved] MTNL Broadband — Wireless Internet not working

Raman Sachdeva

from Chennai, Tamil Nadu

Address:

West Delhi, Delhi

My telephone No.is[protected]. Recently I applied for the Internet Service. The day the person had come to deliver Modem, the telephone lines were dead due to some cable fault. On resuming the telephone line the person, Mr.Ansari, had come, inspected everything and said that the Laptop will not work on wireless Internet but will work only with wire. My laptop is working in the college campus on Wi-fi. I am not able to understand why will it not work on MTNL wieless connection when modem is having the facility. Are the persons having any personal tie-up with private Computer Service providers? You are requested to kindly look into the matter and do the needful.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

mahesh89

from Mumbai, Maharashtra

This mtnl officials are the biggest losers and they think that they know evrything..the service that they provide sux...even i had the same problem..i was using ubuntu OS and this mtnl guy comes at my place and says that the wifi cconection can be only configured on windows..we had a argument for 30 mins..and later i askd him to leave...next day i got a call from mtnl office...i informed them abt the sitation...even they said that same thing..i had to call my friend and we configured the connection...and now its been 5-6 months and the connection is never stable..it keeps on disconnecting and the speed that i sbscribed for was 512 kbps and the speed i get is terrible...my download speed is never more than 40 kbps..wherein i shud get atleast 65kbps..
this is serious ..and the same goes with airtel...and that is even worst than mtnl...