[Resolved]  Mts — high speed data card extremely slow

Address:Bangalore, Karnataka

I purchased MTS Mblaze high speed data card ( 3.1 Mbps) last month and opted for unlimited data transfer package.

80% of times the speed on the card is 0 Kbps. Even a simple web page wont open up on the first 2-3 attempts. I have to refresh the page several times before it displays.
Online video streaming like youtube is extremely unusable due to the low speed of the card.
I cant even download small files.

I have lodged several complains but the problem has not been rectified.

complains numbers:
oct89
oct1055
oct4521

escalation email id:
nodal.[protected]@mtsindia.in

Thanks,
Shweta Agrawal
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hello Shwetha

I am planning to take a new connection in Chennai, but after going through many complaints, I feel it is not worth.

Regards
NK
Hi All,

Same was the case with me as well. MTS should really look forward to improving on customer services. Other than the technical support team is crap. They don't even know the contention ratio for MTS in Delhi. Above all they can only log a complaint and give you base less reasons for not getting the correct speed.

Regards
Siddharth Rajaney
Hi All,

I Stay at PUNE, I have purchased MTS Blaze and having the following problems.
1. The speed is terrable max 15-20 KBPS
2. CANNOT REACH CUSTOMER CARE AS SERVICE NUMBER PROVIDED DOESNOT WORK.
3. I was offered a reebok shoes but I have not received yet. It is already more than 2 months I have applied in their site..
4. No responce of E-Mails
5. Once device is sold they hardly care you.
It is totally a fake company... don't use any MTS products.
If you have any doubts please enquire about the mentioned points and you can give reference of my data card, My datacard sim number is [protected]
Hope it helps...

Best regards,
M Chandra Sekhear.
MTS IS WORST INTERNET PROVIDER IN DELHI
I AM AGREE WITH YOU ALL, IN THE MTS COSTOMER CARE VERY NONCENS AND YOU KNOW COSTMOR CARE NO IS JUST LIKE MOBILE NO. (NOT LIKE AIRTEL 121 OR RELIENCE 333) ALL MTS TEAM IS SO STUPD DOWNLODING SPEED 0-10 KBPS
AND VERY CLEVER POLICY LIKE THEY REMIND FOR RECHARGE BY CALL S AND MASSAGES "YOUR INTERNET HAS BEEN CLOSED PLEASE REACHARGE" AND AFTER RECHARGE THEY MASAGES AGAIN AGAIN THAT PLEASE REACHARGE THAT VERY IRRTATE ME




MY NAME IS SHRAVAN NO. IS [protected] IF YOU HAVE ANY SOLUTION.

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