[Resolved]  Mts — misleading website details

Address:Jalpaiguri, West Bengal

The website gives discription of recharges and in that i selected to recharge my Mblaze modem with Rs. 1898 for 15GB which will last for 90 days. after recharge i did not get the specified space i.e. 15GB and approx 756 MB got transferred to my mts account. the expiry date of mentioned is 22nd mar 2012, wheras i recharged my modem on 19th mar 2012, how come the company gives only 3 days of validity??.

for further communication my email address is [protected]@rediffmail.com, mobile no-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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MTS — web related recharge

i, mohd arish,
i had recharge my MTS mblaze modem through web by a site called "www.paytm.com" on 23rd october with 595 Rs, but somehow recharge was failed and balance was deducted from my account. i called customer care of MTS about the balance refund but they are not responding, it is about 3 months but neither there is any call from MTS nor any balance refund till date, please help me.
Hello MTS Team:

I purchased mts data card before 1 month & i have recharged in 2 times Still my data card not working i have called to MTS CC 12 to 15 times still given no response CC is saying my system is not working now what should i do i tired with MTS Service Give me response ASAP.
MTS NO-[protected]
My Con-[protected]
Name- Vimal Sharma

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