[Resolved] MTS Mobile Connection — MTS mobile - Disconnected without prior notice

[Resolved] MTS Mobile Connection — MTS mobile - Disconnected without prior notice

S sonusk from Bengaluru, Karnataka

I have purchased a MTS mobile connection 2 weeks before. This is the worst mobile connection available in India today - Mobile with no head set, which gets heated up even after 15 mins of call (so no use of 150 mins free call daily, no one who takes care of his health utilise this much hours), voice always breaking while conversing, bad connectivity when compared to all other networks so and so. My SMS was not working properly for past 2 days. I have informed this several times and calls received from customer care informing me that the problem is resolved. But the issue was still pending and I had to follow up again and again. Still this issue is not yet resolved. The worst thing happened when my connection is disconnected without prior notice. For the past 1 day, I am not able to access incoming and outgoing calls. The reason behind this is not informed me before disconnecting. I can't even call to customer care office through my MTS phone. When called from other cells, it has been informed that my ID proofs are not submitted; but I have already submitted this in the date I have purchased this connection. Still disconnecting without notice.When I called, they informed me that they will update soon. Even after 4-5 hours, not getting any response. I was forced to call again from my side. Informed that they will resolve it only if I will again submit all proofs. Just note that it is not my mistake if they lost the docs I have already submitted. It is simply their mistake and I have to suffer for that. Not ready even to provide a temporary connection to me.Their aim is just to collect Rs.1550/- from every customers. After that no help of customers. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

hustler

from Kottayam, Kerala

hahaa think twice b4 u leap fella

pranavkumar

from Korampallam, Tamil Nadu

ooopss.. i planned to buy a mts mobile for its offer. thank god .. for your complaints.. so you saying its only the money collecting service. i see... anyway thnks once again dude

Ganesan

from Delhi, Delhi

I purchased 3 connections of MTS in the First week of May 2009. Each costed Rs 1598/- (Sim Card-Rs 49/-, Handset-Rs999/-, MSaver -499/- for MTS to MTs free talking and Msaver-Rs 51/-for MTS to other local Mobiles/land line @ 0.49 Paise/min. The network clarity is extremely superb. Network coverage is excellent in Tamil Nadu. I had traveled to Tiruchi and Nagapattinam. En route I got excellent coverage. I am very much satisfied with MTS. The schemes of MTS are unbeatable. Earlier with my Airtel connection outgoing calls were Rs.1 per minute. Now with MTS I pay only 0.50 Paise per minute. This will have a saving of atleast Rs.500 for me per month.I can recover the entire money spent for purchasing MTS mobiles in a Year. I have stopped making outgoing calls using Land line and other mobiles and make use of MTS only as this gives me solid 50% savings.

vivek

from Delhi, Delhi

I am doing my engineering degree in computer science. I preferred MTS mobile so that I can use the MTS to MTS free connection with my friends to discuss on studies. I am using MTS Mobiles for the past one month. It is very useful as I need not pay for MTS to MTS calls. I also went very deep into Internet and analyzed for hours about MTS connectivity before purchasing. The CDMA Technology they offer is CDMA2000 1xRTT which is Qualcomm 2.5G/3G Technology and the reception is excellent. More over the Radiation levels of CDMA is supposed to be 1/10th of GSM Phones. I can carry the CDMA Phones without fear in my pant pockets. GSM networks divide the available bandwidth among the users whereas CDMA technology uses multiplexing (access to the same resource will be given to more than one user) and allows the use of a particular frequency for a number of signals, optimizing the use of available bandwidth. Hence the chances of Network Congestion and "Network Busy" is remote. CDMA phones are always slim compared to GSM Phones. MTS is the global leader from Russia and one of the 10 most valuable telecoms brands in the world. MTS is Ranked in the World's 100 Most Powerful Brands with a Brand Value of $9.2 Billion. CDMA Technology is cheaper than GSM and hence MTS can offer cheaper services. With all these considerations I opted for purchasing MTS Mobiles. I am very happy for having bought MTS mobile for their cost effectiveness. Long live MTS.

shiva

from Delhi, Delhi

If MTS India introduces Fixed Wireless CDMA Phone which can use the MTS CDMA SIMs it will be a very welcome move.Many persons will opt for the same.

reka

from Bengaluru, Karnataka

i have purchased the MTS connection on last month of april, The connection is very useful because noone network give the charges of just Rs.0.49/- to all landlines and other mobile. It is very useful to me of saving of my money.MTS TO MTS calls is free of 150 minutes .coverage is good.

THANKS TO MTS...

vijay

from Muvattupuzha, Kerala

thanks for your kind information...

Margaret Moore

My boyfriend and I both have MTS cell phones. He's a truck driver who drives out to SK and AB as well as southern MB and the Interlake area The biggest complaint that we have is that along Hwy 7, our calls get lost at least 20 times in a 5 minute conversation!!! And this is between Stonewall and Teulon more than past Teulon!! As a matter of fact, we lose more calls within MB than in SK or AB!!! We've even lost calls in our own house to each other!!! We live in the Interlake and we're not far from towers, so it amazes me that we can lose so many calls!! We're paying good money for shoddy service and the only way out is for us to buy out our contracts or suffer through horrible coverage!! MTS needs to fix their service for the rural areas and make their coverage accessible throughout MB, not just in Wpg!!! Many, many, many people rely on their cell phones in the rural areas, yet we feel neglected by MTS and their inability to recognize that quality service starts with actually listening to your customers who pay your wages and line your pockets!!! There are more o[censored]s out here than there are in the city, so why should we be neglected?? This is a case of the needs of the few outweigh the needs of the many!!! Upgrade your service to match the money that we are paying for your service!!!

shanmugamani

from Salem, Tamil Nadu

sir am living in saravanampatti coimbatore and am working in Adithya college of technology near kurubapalayam we took 100 connections of MTS the major problem is poor coverage no tower in kovil palayam and kurumba palayam i kindly request u to put tower near kovil palayam or kurumbapalayam in sathy main road some of my friends in INFO, SNS, KCT, SASURI, SREC, also suffer from same problem

manish

from Delhi, Delhi

sir your service is very good but in our area mts connections create some network problem. so we want please place a tower in our area.if you are instructed to place a tower in our area please contact .

thanks

manish

from Delhi, Delhi

karunakaran

from Gulbarga, Karnataka

sir!
your service is very good but in our area mts connections create some
network problem.so we want a tower in our villages In our area nearly 1000 and above subscriber using MTS mobile
we can provide land for that tower also sir!
you can decide which place you need more suitable for tower, help for that place
also sir!!!

v.vigneshwaran

from Chennai, Tamil Nadu

true

Gaurav sarawgi

sir

when i choose the network as broadband then there is some problem...
the cdma network were not found and my mts connection works very slowly on hybrid network...
How can i fix this problem?????

md.g.moinuddin

from Silapathar, Assam

My MTS connection No.[protected] with Power pack for International calling . But off and on I get disruption in services for calling to USA with my relatives.For instance today I could not contacted with my relatives although I have tried many times . I talked with Customer Care but they could not settle the matter.I have three connections of MTS in the joint family.I submitted all the requisite documents during purchase. Therefore I do not find any reason for disruption in service. However, I would request you to look into the matter. Alternatively i have to surrender all the MTS connection at a time..Your prompt action is highly appreciated
Thanking you

Abhilash DChrazy

I just want know how to install a mts drive to detect d mts data card wen we plug into d our pC !! Pls mail me d way!

nayan shukla

from Jaipur, Rajasthan