[Resolved]  MTS Net Setter — Disconnected But again generating bills

Address:Ernakulam, Kerala

My MTS account number was[protected]/[protected].

I was taken the postpaid connection of monthly unlimited plan Rs 799/-

Plan is that get MTS device free if Pay 3 month amount advance+tax, I have taken the connection and paid Rs 2650/-

Later i knew it was a trap , because Mts has no network coverage and speed in my area,

i have used very little data usage for average 2 month because of your bad service,I have contacted Mts centre in cochin to diconnect the service.

You can check the usage(I have lost my money& time actually)

The connection disconnected But they are sending bill into my address.


Now i got a letter from advocate is that i have a due of Rs.1036/- and have a chance to settle amount into Rs.777/-,why can i pay money for no usage,,,?

you can check my total usage,,i have lost my money,,,& time.

Very clearly i have given the information to your cochin MTS people to disconnect the connection, because of bad servive, again and again they are calling

and creating mental depression to me.

Circle office address-Sistema shyam teleservice Ltd,
Ventura,3rd&4th floor,N H bypass,
Anchumana,Edappally,Cochin-682024.Kerala.


Now i am using Reliance net with satisfaction, they are giving me good service.

MTS has not given me good service,and again and again disturbing me.




Regards,
Sajad V H.
Cochin,Kerala.
[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Sajad V H.,

As per our records, the customer service team had contact you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information