[Resolved]  Mumbai Online Florists — Online Fraud/ Rs 3,224 worth items not delivered

Address:Mumbai City, Maharashtra

Dear Sir,

I ordered Rs. 3224 worth of flowers to be delivered to my friend in Mumbai on Valentine's day through Mumbai Online Florists (www.mumbaionlineflorists.com). They failed to deliver the product and kept giving me false excuses repeatedly on e-mail.

They never receive their phone calls. I am confident this set up is a fraudulent business and they are scamming members of the public not to mention ruining key moments in peoples lives.

They being an online business being used by thousands of people worldwide to send greetings to people in India are an incredibly poor example of the country's service industry and are damaging to our corporate and service sectors image.

Strict, exemplary action needs to be taken againt them and people who have been scammed should be paid damages for fraud, reimbursement of charges and damages for wasting people's time, energy and emotional duress.

Hoping you will take promt action.

regards,

Anuj Kapoor
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Aug 13, 2020
Complaint marked as Resolved 
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Please see a similar complaint
https://www.consumercomplaints.in/complaints/delhionlineflorists-com-gurgaon-har...

They are running in different name but the same website/CC/email ID
What do we do about this? I am keen to take this to some sort of sensible conclusion. these guys are a poor example to those o[censored]s living outside the country of how indian private sector works. Its really bad news.

If you have any suggestions on how to get these guys properly audited/ checked and prosecuted. please make them known. Do the complaints on this forum get due attention?
Incomplete Products delivered, Late

I ordered flowers for valentines day Order id MOF-[protected] . I made a transation through my card and the money was debited from my account. The details are below:-

14 Feb 2011 CCA11BAMU313-Avenues India Ltd[protected] Feb 2011 475.00

order was given online on 14th feb 2011 to deliver on the same day 14th feb.2011.

The gift was not delivered. we tried calling the number listed([protected]), but that is not in service.
the order status or the emails ([protected]@vsnl.neT) link on the site doesnt work.

i am currently in Delhi, and wanted to surprise my Fiancee in Mumbai, rather this was shocking!!!

I WANT A COMPLETE REFUND OF MY MONEY!!!

ALSO THIS WEBSITE NEEDS TO GO DOWN, WITH LEGAL CHARGES AGAINST THE OWNERS.
i dont knw if this will get due attention, but atleast this feedback will help lot of other people who dont want to fall for this trap.
Put across ur complain in this link as well.
http://www.ccccore.co.in/Complainant/FileComplaint.aspx
Dear Sir/Madam

Greetings from us.

We really apologize for the inconvenience caused to you. However this is to inform you that kindly provide us with order id (Alpha-Numeric id) so that we can assist you further. You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8.30am to 7.30pm IST.

Thank you for visiting our website
Regards
Customer care
Bangaloreonlineflorists.com
It is the most pathetic website a person could ever shop from. 1st of all they are super expensive. and the best is that they suck @ whatever they write online. 24x7 Customer service is always busy. Shows how many people are calling and abusing them. They dont give us order status online.

Anyways guys, just return are money back.. we promise we wont order and disturb you guys further. Just give the money back man!
I m from delhi, i also sent rakhi-gift on[protected] for my brother in mumbai, but he received incomplete order, when i contacted customer care on[protected] they confirmed the fault at their side but failed to complete the order, and on their site they confirmed same day delivery, thay are running mumbai online florist form kolktta as all number belongs to kolkatta only.
Hi Folks,

This is the worst website to order something really special to the loved ones. kindly take a note of the nos along with the contact nos and call her to ask wat she is upto with her website. and they are very clever as they using caller ID and they dont receive the call if you call them again from the same number to ask the status. please pass this nos to all and call these ppl so many times and irritate them so that they get fed up and take some action.

Contact Person Alka Raathi :[protected]. She is based in kokkata.

please update me also as i had made a payment of 3100 to get some flowers and choclates delivered but yet waiting for some confirmations.
Hi All,

The same group has many websites. Few of them are listed below: -

http://www.chennaionlineflorists.com
http://www.kolkataonlineflorists.com
http://www.delhionlineflorists.com
http://www.indiaonlineflorists.com
http://www.chennaionlineflorists.com
http://www.bhubaneswarflowershop.com/


In order to search their physical addtess I found the following link claiming their address to be G-2, Shanti Sadan, Kluskar Road, Dadar, Mumbai - 400028

http://m.asklaila.com/m/mum/listing?id=TJbCJKHY

When I searched more on the same physical address I found it's ctually the address of a group named "righjt florist" (http://www.rightflorist.in/).

Also the kolkata phone number 24639060 of Alka Raathi mentioned by arun4lv is matching with my search because I found the
domain "chennaionlineflorists.com" is owned by a person called Rajesh Raathi in the following link. The phone number of Rajesh is same.

http://www.siteencyclopedia.com/chennaionlineflorists.com/

Hope this information will help you to contact them

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