[Resolved]  Nokia 6500 Slide — Poor product Quality and Rude Customer Service

Nokia 6500 Slide — Poor Service Quality

Dear Sir/Madam,

I am very old customer of Nokia with believe that nokia provides the best services But sorry to say I am hurt from response of Nokia People and bad quality of services. I have submitted my Nokia 6500 Side (IMEI no. [protected]) to Nokia Care Center (Welcome, Metro Station Delhi)on 03.07.2008. My phone Camera was not working properly & its back cover was loose. Executive says that it is Hardware problem and will take maximum 7 days to repair and He gave us the following no. for phone status.
[protected] & [protected]
We called up so many times on above nos. phone rings continuously but they didn't pick the phone . At last they picked my phone on 15.07.2008 at 2:53 Pm, Executive (Ms. Pinki) told that phone Component is not available and they don't have any idea that how many days it will take to repair. I don’t understand what to do; I am shocked from this type of service Quality of Nokia.

Nokia 6500 Slide — Nokia 6500 slide Stolen

Today in the afetrnoon my Nokia 6500 slide bearing IMEI No. [protected] was stolen. I request you to block the phone at the earliest.

Nokia 6500 Slide — Contacts not listing in alphabetical order

The search option is not working for all the contacts, ie. Contact Names are not displayed in alphabetical order.

Nokia / 6500 s — Poor Customer Service @ Nokia Care

First time contacted Nokia care (Basavanagudi Gandhi Bazar Main Road) on 5th Jan 2009 (Job Sheet number 090105/33). Last Job sheet number is 090128/2214.

My mobile had been switching off automatically after 5 -10 minutes. They called me saying that it got repaired. I collected and after 5 min same problem reoccurred. I went there at least 8-10 times during that week. Finally they told me that it will take 20 days for battery replacement. Again problem was as it is when I have been contacted saying that problem got resolved.

It was 28 Jan 2009 when they told me that Hand Set needs to be sent to Delhi Head office for new replacement with due date of 14 Feb 2009.

On 13th Feb they contacted me and asked to collect the repaired hand set, when I told it should be replaced by new on they argued saying that problem has been rectified at Delhi Head Office.

5-10 minutes after collecting the repaired set it was giving the same problem.

I became very tired due to multiple time harassment that to going personally so many times from the office jeopardizing my important meetings & critical work.

I told the local Manager Mr. Kumar that why cannot you recommend and get me the new replacement instead harassing me. He behaved very badly and told me that you are not my relative and take back your hand set and do whatever you want.

nokia 6500 — stolen nokia 6500

sir/ madame
I've lost my nokia phone during one of my vsit to Gauwahati.I've lodge a complaint in panbazar police station and blocked the Bsnl sim card, IMEI: [protected].kindly block the mobile from all networks.Since the complaint is lodge I'm not resonsible for any wrong use of the phone.

with regards,
Dr S Das

nokia 6500 — lost my phone on dt:27/04/2009

Respected sir,

I am Mr. Ashok i have purchased a nokia phone with no 6500 and IMEI No: [protected], i have lost my phone while travelling from Telephone Bhavan A.G.office to ramnagar. so kindly help me in this regard.

thanking you sir,

yours obediently
ashok.

Nokia 6500 Slide — Stolen

my new nokia 6500 slide got stolen when i was in market...

nokia 6500 slider — Parts Not Available

Dear Sir,

I have one Nokia Mobile Model No. 6500 slider . Serial No. [protected] Made 072008 . I am facing a problem in my handset that its display gets blank or starts flashing suddenly . I have visited nokia care center for minimum 10 times they simply say every time that the part is not available . My set is going to get out of warranty next month . kindly suggest what should I do or where should I go .

Hope to see reply from your side verysoon


Regards
Satnam Saini
Ludhiana
Punjab
[protected]
[protected]

Nokia 6500 Slide — inferior quality of part & unaccountability from nokia care centre

sir
I had purchase one nokia 6500 slide on 04- 09-08 from HOTSPOTS RETAILS LTD west patel ngr nd-8.Few days back my phone stopped taking charging & getting restart, for which i visited nokia care centre add:Bunglow no.02, main patel rd, west patel ngr nd-8 phone:45041900 & they took my phone inside their service room for checking.After half an hour they came & told me that a camara start (chip)button was broken from inside (from the mother board), where as there was no external damage to the phone not even a single scartch.After much request & pursuation people there were not ready to admit any fault of their.Where as there was no trouble with the camara of the phone.
It is necessary to mention that (engineer) ADARSH YADAV & (centre manager) HEMANT ARORA were very rude & misbehaved with me when i simply asked them to give me in written the reason for which i had booked my phone & the fault they found in my phone.
Now they had put my phone under no warrenty, only they had given me in writting that my camara switch is broken from inside only.
I fail to under stand how did a chip detached from motherboard which has four solder points on it.Plz look into the metter as it was my hard earned money from which i bought this phone and now i am very diappointed & depressed from the behaviour of nokia care staff an the product qwality which i got from nokia.
Plz do the needful as soon as possible.
Thanks & Regards
Vishal madan
26/122 west patel ngr nd-8
[protected]

Nokia 6500 Slide — Unsubscription on airtel text based on wap

Please deactivate the service like that on Airtel WAP taxed based on my mobile. It is running useless on my mobile for last six seven months although the charges have been deducted form my balace regularly. I have sent many times complaints against its but noany responsible have been taken yet. Pl. do the needfull as early as posible.

nokia 6500 sliding — on nokia service centre

Sir, Madam,
Namaste. My friend presented a nokia 6500 sliding phone 3months back. my friend purchased it in saudi aravia. on the bill and nokia booklet it has mentioned that 2years warranty and service is there. today morning while i tried to switch on the mobile it didnt worked. so i went to your service center Silicon mobile services, babu khan mall, shop no.111, 1st floor, muncipal no. 6-3-1111, opp. kalaniketan wedding mall, somajiguda circle, hyderabad-500082.iam the 1st person who visited the store today. by seeing my phone they said it doesnt come under national warranty. i should check it freely in saudi arabia only. then i shown the bill and every thing but no use. they are talking smoothly. by checking my phone they said with in 2 minutes of time only. there is a problem in mother board and i should pay 650/- and tomorrow evening i can take my phone back. but i didnt taken the service. after coming back to home. i switched on the mobile . its working normally. the way your service centre people are behaving is not at all good. when my phone is in normal condition how can they tell that 650/- i should pay n there is problem in mother board. do ur company people doesnt know how to repair, n whats the problem. when it is in world wide service how can they ask me to pay the amount. i want ur reply.

Nokia 6500 Slide — Lost Mobile Set. Request for blocking

My name: Swapneel Madhekar
Phone model: Nokia 6500 slide
Make: Nokia 6500s
E-mail for communication: [protected]@yahoo.co.in
Missed date: 11/11/2009
IMEI No.: [protected]

I want to block the further usage of the mobile. I have mentioned the IMEI number for the same. Thanks in advance.

Thanks and Regards,
Ravindra Pratap Singh
[protected]

I lost my mobile on 11/11/2009. I request to block the handset for further use. Details are as follows:

Model: Nokia 6500s
Make: Nokia 6500 Slide
IMEI: [protected]

Regards

Ravindra Pratap Singh
Contact No.[protected]