[Resolved]  Nokia — COMPLAINT ON NOKIA CUSTOMER CARE AND SERVICE CENTRE

I have lost my mobile nokia 3110 & IMIE No. [protected]. i have complained Police Station & FIR No. 793 in police station Bhiwadi (Rajasthan). so please help me, you shuold do trace my mobile.

My mobile No. [protected]
Email. - [protected]@gmail.com

i am ekta, frm chandigarh, my experience of nokia service center is worst, u ppl r worst.

Nokia Moblie/ M.No.5130C — Fm & restart in hand

I bought a hand set 5130C from hot spot dated on 10/05/09.punjabi bagh central market.Its Fm is not Properly work I had go many time at nokia service centre paschim vihar.this are changed my hand set but my problem is same.but i m complaint many time at nokia service centre but they r not response
Please issue new hand to me and change my hand set .please take action immedently.

Thanking You

Yours faithfully

Seema gupta

nokia 6500 slider — Phone not repaired for 3 months.

Hi,

I had bought Nokia 6500 slider in December 2008. After 3 months, the phone stopped detecting ear piece. I gave it to Nokia care and they got it repaired in 15 DAYS. After one months same problem occurs again and also a new one-MMC not detecting in phone.

I gave to Nokia care centre - Planet Cell, pune, Maharashtra. They send it to main center. It came back after 20 DAYS with the MMC problem remaining. Then they said that it is due to back cover. They kept my cell for another 7 DAYS and changed my phone back cover.

When i went to collect it the NOKIA CARE EXECUTIVE droped my cell on floor. The SLIDER and keys are not in sync with the phone. I noted this in the JobSheet. Even after changing the back cover, problem remains same. They sent it back to main centre again.

Then i raised a complaint with Nokia Care helpline. The cell came back after another 20 DAYS but both the problems remains unsolved. Now when i called up Nokia care from Nokia Care office then the executive says that he will repair and give it to me in one day. So i asked why you sent to main centre in the first place for which he has not answer.

Please guide me what should i do next.

Regards,
Krunal Barot

Nokia Mobile — Handset Service rate not as discussed

I yatish singhal resident of indiarapuram, ghaziabad put a complaint of authorised service centre of nokia in gaur gravity market that when i go to take their service with my under warranty handset nokia 1605 for replace LCD scree, they quoted me total 800+ tax will be taken, after giving 100/- as deposit and handset, 2days later handset come after repair and executive charge total 878+ taxex and 112 as esteemited charge that is never discussed during mobile handset given so rather than 800=tax it would cost to me 1080 Rs, How faith it is.
actual handset cost is 1700 and their executive inform me also that engg will confirm first before the repair regarding actual cost it will, but not any call come, call come after fully repaired and picked up of handset.

rgds

Yatish Singhal
Gaur green
Indiarapuram,
Ghaziabad

Hi, I have purchased Nokia 5800 Express Music. I wonder, being an exclussively music phone how come Nokia make the Playlist utility such blunder. There is no option availble to add all the files from a folder to a new or existing playlist. Also, adding files while accessing playlist you can add only one file at a time. Add all option is not available. can anybody help out. Will nokia fix the bug or provide a better player.

MOBIL SERVICE — CALL MY NO OFF

SIR,


MY VODAFONE NO [protected] IS IN TRUBLE . EVEN IN THE CONDITION OF ON IT CALLS OF TO PERSON WHO WANTS TO CONTACT WITH ME

Nokia — requirement of stored numbers

dear executive,
i have lost my handset one week ago. can i get all the numbers that was stored in my phone and my sim?

nokia6300 — misbehavior and misleading information

hi sir,

i have purchased a cellphone of nokia co.(nokia6300). bymistakely my phone having switch problem and i was unable to use in proper way so, i have submitted my phone to nokiacare(nirmal enterprises, p.p.compound, ranchi, jharkhand-834001).there is a employee pawan kumar . who is not giving any responce and always try to behave like high authority. if we ask anything, he don't want to reply and try to hint in wrong word. so i am fully unsatisfied. Please help me and resolve my problem.

my name is
Md. Iftekhar khan([protected])

Nokia N72 — Cant saw the service msg

Dear sir,

i want to use mobile tv (bsnl)
when i sms for it, compny give a service msg on mobile.

but service msg come n fastly invisible automatic..

i cant understand how to read it...?

Nokia 6233 — nokia centre is not giving me a mobile

I HAD GIVEN MY NOKIA 6233MOBILE TO NOKIA CARE ON 13/april/2009 FOR REPAIRING .MY WARRANTY PERIOD IS RUNNING . THEY ASK me we have send your mobile in corrier to bharuch. i call in nokia centre five or six time.
BUT NO RESPONSE HAS BEEN GIVEN TILL NOW. THEY ARE NOT DEALING WITH ME PROPERLY.MY JOB SHEET

nokia6300 — not repairing my phone under warranty

sir, my phone not reparing under warrenty your service center in rdc ghaziabad we are going to your service center 7/07/2009, we are purchage my hend set 8/07/2008 your service center not recived my phone under warranty valid date 07/07/2009(my hend set modle is 6300 )we are purchage bill no inv/1082 08/07/2008

I am AJAYA PATEL. Ipurchased a new NOKIA N6300 on Dt-30 April 2009(IEMI NO.-[protected] and PRODUCT CODE-:0515596) and in the starting time problems-1.No vibrating, 2.Sometime display blinking are found.So I sumbit my hand set in NOKIA CARE on Dt.09 june 2009.My job card no :[protected]/090609/11.It was go to repair for NOKIA CARE.After 20 days it will come but same problem are found.So sumbit again in same job card no[protected]/090609/11.

If no one is able to repair my handset please replace it with a new handset of N6300.I think u will take a serious action.I want the handset with in a seven days because .It is very urgent for me I[censored] are not able to repair it please replace it with a new handset withen seven days.

Nokia — MOBILE BEING REPAIRED # TIMES AND YET NOT WORKING PROPERLY.

i have purchased Nokia 6500 of RS 13500. it has being repaired 3 times and yet new problems are coming and it is not aall working properly.
it has being repaired 3 times and yet no concern being shoewn by Nokia service centre.

Nokia — udupi show room service

poor service in udupi showroom. wat kind of employees u selected. they r neglated the coustemers. overall the service is very very poor

hello sir/madam.. i am venkatesh, i purchased the nokia handset 6300 on 27/10/08 and the imei no is [protected] .. i purchased in univercell in chennai (triplicane)..i kept my mobile in my shirt pocket and it fallen in to rain water ...i given my mobile to nokia service center but they didnt solve my problem . they scratched my display ..my mobile is working but the memory reader is not working .. tell me where i have to give and to solve my problem...reply me as soon as possible ..

NOKIA HANDSET 6300 — customer servise not good

Dear sir
I had purchased a nokia handset having model no 6300 B.SILVER ([protected]) from nokia authorised dealer(M/S Plus business machines), kalyan, MUMBAI on feb 2007.During warranty period, loud speaker was damaged and replaced by the above mentioned dealer.

Now (05th july 2009)my mobile graphic display was damaged that's why i went M/S Popular telecommunication (kalyan, MUMBAI) for repairing as instructed in WWW.NOKIA.COM.

They charged Rs.1674.00 for replacement the display and to be deliver on or before 12th july .

At the same time on 9th july i just contacted them for the status of my mobile, and they asked me THIS IS READY AND U CAN TAKE IT AT ANY TIME.

when i reached there for picking my mobile came to know that it's not ready and they also asked for another 6/7 days more delay due to parts shortage(not available)

I AM VERY UPSET AND DEPRSSED.I CAN'T ACCEPT THIS TYPE OF SERVICE FROM NOKIA.

PLEASE TRY TO IMPROVE YOUR SERVICE QUALITY.

AND SUGGEST ME WHERE SHOULD I GET IT DONE ASAP.


warm regards

Manoranjan

I deposited my nikia mobile 7210, product code no. 0572571 with job sheet no. is[protected]/090629/46 at Meerut Todor Airlink Systems on 29th of June'09.
The phone no. [protected] and 2644083 are not responding since yesterday
Can you tell me the position of my mobile

Nokia — no response about my problem

i have purchased a mobile from palwal..
model no-2600-c
i have shown my mobile 5 times in nokia care located at SOHNA...(veer communication 238/8 alwar road bye pass near SBI SOHNA... HARYANA. ph[protected], [protected])
i am just tired about that phone
and they are not giving me my mobile
and they are not giving me any responsible answer..SO, thats my request please help me..

Nokia 3110-c black — not take carring the complaint

i have loose out my mobile on travelling. icalled nokia customer care and inform to them i given them IMEI no. also .but their answer is they cant block or track my mobile