Nokia C7 - 00 — faulty Nokia C7

Address:Uttar Pradesh

I purchased a brand new nokia c7-00 mobile phone from kanchan radios jhansi. While purchasing i deeply observed the box containing the machine was well sealed pack and i mysel[censored]npacked it very first time. I inserted battery in it and tried to turn on but it didn't. Shopkeeper checked it and said the battery is deep discharged and instructed me to charge it at least for 3-4 hours. I got convinced only because i was sure for i was buying Nokia Brand, So i paid the amount and took it to home. At home it did not turn on after charging even after charging for aprx 4 hours. i suspected and i just tried it myself i removed and reinserted battery 3-4 times finally it got turned on.

it worked hardly half an hour and it started restarting spontaneously in every 15-20 minutes sometimes in 4-5 minutes. i got irritated and i stopped using it. after some time when i checked it for any missed call or sms but i found it switched off again. i turned it on operated for sometime it worked best first time for maximum 1-2 hours.
next day in morning i again found it switched off (while i had charged it fully at night) and din't switched on it was finally dead. i was upset i had come to know i have spent my hard earned 18000 for a defected handset.
this is my first nokia handset. and i am feeling cheated.
thank god the shopkeeper is good he promised me to get the phone replaced in 20-25 days.
But i completely blame to The Nokia. Why do they not check properly so expensive and even newly launched products before packing and shipping.
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Hi,

Sorry to hear about your experience. Please write to us on
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Team Nokia
My name is Unnikrishnan and I also bought a nokia c7-00 on 22nd March from nokia samarth life style retailing with model no [protected] and bill no 1513.The GPRS connection will loose the link continously .Even You tube is not working properly .Phone net connectivity is very slow.Camera and net connectivity was far better in my early phone samsung wave 533.When I checked with the shop this problem as usual shop people were raising the hands and throwing the ball to my sim user aitels court.When I checked with airtel they are dam sure they dont have any issue, the issue is from Nokia hand set.I am really in between devil and sea.Spending 17500/ I got a useless phone.I am thinking is it possible to change this phone to N8 by paying extra money the differance of[protected].But again no body will take this phone for 17500 since it became 2 weeks old.I dont evn mind loosing 1000/ so that I can change this.Will nokia help me to come out from this mess.please.My contact no [protected]

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