Nokia — 10 Months Nokia N8 is with Nokia care only than its user

Address:

Mysore, Karnataka

I Sathisha a big fan of Nokia (not now) form Mysore, Karnataka purchased Nokia N8 with IMEI [protected] form Nokia Priority dealer “Shringar #14, Dhanvantri Road, Mysore 570001” by paying 23,500 Rs on 05 Nov 2010. I was very happy that I purchased Nokia smart phone after 5 years o[censored]sing other Nokia phone (Nokia express radio & Nokia 3230)

Second day only I was fully shocked that my N8 camera image was not good & it was not equal to 2 MP camera, all fiends were teasing me that I took dabba phone, I was escaping from them by saying that I have not done proper camera setting to get good image but I was not able to hide this problem for long time so I agreed that my N8 camera image was not good. I compared My N8 camera image with other Nokia phone (Nokia express music without flash) and some phone like Motorola, Samsung without flash and mine N8 camera was dull compare to those phone camera images

After three months o[censored]sing N8 another problem starts i.e. battery backup starts to becoming week. I was charging the battery daily, earlier I was charging once in 2-3 days. So I took it to Nokia care “Nanies Enterprises # 328, Jayalakshmi Archade, Opp Sri Raghavenda Swamy Temple, Narajana Shastry Road, Mysore” and told the problem of poor battery backup & poor camera image, so Nokia care reinstall the phone software & returned my N8 within a hour, but camera image & battery backup was not satisfactory.

So after a week again I took N8 to same Nokia care for same problem, they took my N8 for inspection for a day & return within day with unsolved problem, so my visit to Nokia care become regular. Nokia care replaced my N8 battery, but the problem didn’t solved so Nokia sent my N8 to head office and returned it after 15 days without the scratch guard. When I received my N8 some more problems along with poor battery backup & bad camera image get added to N8, some of them are:

N8 won’t vibrate for incoming call & message

Displays irrelevant names & photo for incoming call.

Won’t record GPRS & Wi-Fi LOG

Nokia software like Nokia Maps, Nokia Situation, Nokia Boots won’t work properly

So aging I took N8 to Nokia care, this time I met Nokia care’s manager & physically shown the problem I’m facing in my N8, he agreed that my N8 is having problem. I asked to give replacement but he told that aging he’ll send my N8 to head office. And now my N8 is in its birth place.

For the previous message, I got positive response form “Nanies Enterprises # 328, Jayalakshmi Arcade, Opp Sri Raghavenda Swamy Temple, Narajana Shastry Road, Mysore” , that they will replace the faulty N8 with the new one, so I had gone this evening to Nokia care collect the mobile, but I was shocked the the manager gave me one mobile which was already opened and told me that he has got the mobile form Nokia for the replacement for the faulty one, but I rejected and told that the mobile should open in front of me. I'm not an uneducated person (even uneducated person also will reject it) to accept the mobile which was not opened in front of me, what Nokia has thought about his customer? Only giving good advertise is not important, they should take after sale service also.

Now what should I do????????????? Should I expect another call form Nokia or sent the lawyer to consumer court?